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Sr Analyst, Enabling Tools and Database Support

3 months ago

Overland Park, United States Disability Solutions Full time
At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees

This Senior Analyst will bring a strong blend of analytical, communication, and technical skills working closely with teams across the organization. The advanced level analyst will perform and produce analytics and data-driven insights by applying innovative problem-solving approaches. The role will evaluate and improve the performance of Magenta Shared Services: identifying key metrics, evaluating service effectiveness, and implementing process improvements.

Job Responsibilities:
  • Conduct analysis, design, develop, and implement procedures to support the goals of the Magenta Services Center (MSC). Assist in the resolution of issues encountered by the business/partners (internal or external)
  • Become a Partner Settlement subject matter expert, supporting enterprise product and service initiatives while working on issues of diverse scope and complexity
  • Maintain and develop internal databases to support settlement efforts
  • Solve complex, multi-faceted problems; deliver simplified solutions that allow the department to seamlessly provide customer service excellence. Support process reviews and improvement initiatives to drive improvement for customers. Proactively identify potential issues and collaborate with cross-functional partners to mitigate issues and risks by planning/implementing solutions with a sense of urgency
  • Develop, maintain, and present interactive dashboard style reporting
  • Prevent 'revenue leakage', identify operational cost reduction opportunities, optimize efficiency
  • Work independently to drive accurate and timely results while consistently evaluating current deliverables for improvement opportunities
  • Foster relationships with cross-functional stakeholders and develop productive partnerships
  • Mentor and support peer analysts with escalated or highly complex solutioning


Qualifications:
  • 5+ years of experience in analytical roles focused on financial transactions.
  • Ample experience with systems analysis, and demonstrated understanding of business system solutions
  • Advanced Excel, SQL (Teradata, Oracle, Snowflake, SQL server), Visual Basic, Alteryx (self-selects, pivoting data, stored procedures, complex joins, and parameters)
  • Advanced communication skills (oral and written) with ability to appropriately flex style to address various levels of organizational leadership
  • Degree in Finance, Accounting, Statistics, or related discipline; or equivalent relevant experience


• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $80,900 - $146,000

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.