Customer Service
4 weeks ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities:Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job SkillsAbility to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications12+ months retail experiencePhysical Requirements/Working ConditionsMust be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
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Customer Service Representative
4 weeks ago
Jackson, Michigan, United States Mr. Rooter Corporation Full timeAs a Customer Service Representative at Mr Rooter Corporation, you'll be responsible for handling incoming calls and scheduling service calls to meet customer requirements. Your role will involve receiving incoming calls in a professional and courteous manner, prioritizing and coordinating the scheduling of services, and coordinating delays in schedule with...
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Jackson, Minnesota, United States Family Dollar Full timeCustomer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our customers. Your primary focus will be on providing a positive shopping experience, ensuring that customers find what they need and leave the store satisfied.Key Responsibilities:Greets customers and...
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Customer Service Manager
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Jackson, Mississippi, United States Kohl's Full timeCustomer Service Supervisor Opportunity at Kohl'sWe're seeking a skilled Customer Service Supervisor to join our team at Kohl's. As a key member of our store leadership team, you'll play a vital role in ensuring exceptional customer experiences and driving sales growth.Key Responsibilities:Train and develop associates to deliver outstanding customer...
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Jackson, Wisconsin, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your duties will include:Welcoming customers and providing a...
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Customer Service Representative
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Jackson, Mississippi, United States Ewing Outdoor Supply Full timeJob Title: Customer Service Professional/DriverEwing Outdoor Supply is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional/Driver. As a key member of our team, you will be responsible for providing exceptional customer service, driving sales, and ensuring a positive customer...
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Jackson, Mississippi, United States Circle K Full timeJob SummaryWe are seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team at Circle K. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of employees to achieve sales and customer satisfaction goals.Key...
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Jackson, Michigan, United States Sherwin-Williams Full timeJob DescriptionThe ideal candidate for this role will be responsible for providing exceptional customer service and sales support in a retail environment. As a Customer Service Representative, you will work closely with customers to understand their needs and provide solutions that meet their expectations.Key Responsibilities:Provide excellent customer...
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Jackson, United States Runway Party Store LLC Full timeJob DescriptionJob DescriptionWe are seeking a Cashier Customer Service to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.Responsibilities:Welcome and identify customer needsExplain products and services to customersMonitor inventory to...
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Jackson, Georgia, United States Tim Broyles - State Farm Agent Full timeAre you looking for a career that combines customer service with insurance and financial services? As a Customer Relations Representative for Tim Broyles - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional service to our clients.Key Responsibilities:Establish and maintain strong relationships with customers,...
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Jackson, Ohio, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Greeting customers and assisting them with the selection of merchandiseCompleting cash register transactions...
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Customer Service Representative
6 months ago
Jackson, United States Check 'n Go Full timeServe and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unab Customer Service Representative, Customer Service, Representative, Transportation, Store Manager, Retail
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Representative, Customer Service
2 months ago
Jackson, United States Liberty Full timeOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...
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4 weeks ago
Jackson, Tennessee, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring orders are accurate and delivered to customers in a...
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Customer Service Ambassador
4 weeks ago
Jackson, Kentucky, United States Family Dollar Full timeCustomer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with accuracy and efficiency. You will also be expected to...
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Customer Service Ambassador
1 month ago
Jackson, Mississippi, United States David's Bridal Full timeCustomer Service RepresentativeAt David's Bridal, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide exceptional customer service through...
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Customer Service Representative
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Jackson, Mississippi, United States David Giesen Full timeCustomer Service Role OverviewAt David Giesen, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet...
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Customer Service Ambassador
4 weeks ago
Jackson, United States Family Dollar Full timeCustomer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Greeting customers and assisting them with the selection of merchandiseCompleting cash register transactions and...
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Customer Services Rep
6 months ago
Jackson, United States West Tennessee Healthcare Full timePrimary responsibilities consist of customer relation duties, i.e. receiving incoming calls and taking referrals; waiting on walk-in customers and delivery ticket data entry for all new referrals and customer orders for equipment and supplies; checki Customer Service, Medical Equipment, Service Manager, Data Entry, Retail, Healthcare, Customer
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Customer Service Representative
4 weeks ago
Jackson, Mississippi, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be the first point of contact for customers calling our stores. Your professionalism and optimism are crucial in creating a positive experience for customers.Key Responsibilities:Provide exceptional customer service through phone calls and in-store...