Customer Service
2 months ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities:Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.Establishes clear expectations for balancing in-store customer service and completing online orders.Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.Seeks awareness of relevant competitors and industry trends.Ensures an effective and efficient response to customer questions, requests, and/or concerns.Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.Maintains Team Member safety and security standards.Ensures compliance with relevant regulatory rules and standards.Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.Maintains cleanliness of workspaces including staging area and coolers.Maintains security of equipment, e.g., MSRs, phones, currency counters.Proactively identifies process improvement opportunities.Consistently communicates and models WFM core values, leadership principles, and supports goals.Job SkillsAbility to perform task management, balancing dynamic customer flows.Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).Excellent interpersonal, motivational, team building and customer relationship skills.Capable of teaching others in a positive and constructive manner.Proficient with email, Microsoft Office, and operations-related applications.Qualifications12+ months retail experiencePhysical Requirements/Working ConditionsMust be able to lift 50 lbs.In an 8-hour workday: standing/walking 6-8 hours.Hand use: Single grasping, fine manipulation, pushing and pulling.Work requires the following motions: bending, twisting, squatting, and reachingExposure to FDA approved cleaning chemicalsExposure to temperatures 90 degrees FahrenheitAbility to work in a wet and cold environment.Ability to work a flexible schedule including nights, weekends, and holidays as needed.Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
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Customer Service Specialist
4 days ago
Jackson, Mississippi, United States Wct Providence Hill Holding Llc Full timeJob OverviewThe Customer Service Specialist will provide exceptional customer service in a retail setting, selling products and services to drive company revenue.ResponsibilitiesWelcome and identify customer needs, providing personalized service to meet their expectations.Explain products and services, highlighting features and benefits to enhance the...
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Customer Service Representative
2 days ago
Jackson, Mississippi, United States Wct Providence Hill Holding Llc Full timeAbout the RoleWe are seeking a Customer Service Representative to join our Pro Shop team at Wct Providence Hill Holding Llc. As a key member of our retail team, you will be responsible for providing exceptional customer service, selling products, merchandise, and services, and driving company revenue in a retail setting.Key Responsibilities:Provide...
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Customer Service Representative
2 days ago
Jackson, Georgia, United States Jones Petroleum Co Full timeJob Title: Customer Service RepresentativeWe are looking for a friendly and approachable Customer Service Representative to join our team.Key Responsibilities:To respond to customer inquiries and resolve issues in a timely and professional manner.To work effectively in a fast-paced customer service environment and meet productivity targets.To maintain...
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Customer Service Manager
8 hours ago
Jackson, Mississippi, United States Dollar General Full time**About the Role:**We are seeking a Customer Service Manager to lead our customer-facing team in Holland, MI. As a Customer Service Manager, you will be responsible for ensuring that every customer has a positive experience when interacting with our store team members. Salary: $48,000 - $58,000 per year, depending on experience About the Job:This role...
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Customer Service Representative
2 weeks ago
Jackson, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will work at Store 4613 located at 2037 S Highland Ave. Jackson, TN 38301.The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player...
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Customer Service Representative
2 weeks ago
Jackson, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!This position will work at Store 4613 located at 2037 S Highland Ave. Jackson, TN 38301.The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player...
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Customer Service Associate
5 days ago
Jackson, Kentucky, United States Family Dollar Full timeAbout the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Family Dollar. As a key member of our sales floor, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide exceptional customer service by greeting customers,...
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Cashier Customer Service
3 months ago
Jackson, United States Runway Party Store LLC Full timeJob DescriptionJob DescriptionWe are seeking a Cashier Customer Service to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in order to drive company revenue.Responsibilities:Welcome and identify customer needsExplain products and services to customersMonitor inventory to...
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Customer Service Representative
2 weeks ago
Jackson, Wisconsin, United States Domino's Pizza Full timeAbout the Job:Are you a people person with excellent communication skills? Do you have a passion for delivering top-notch customer service?We're looking for someone to join our Domino's Pizza team as a Customer Service Representative. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing...
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Representative, Customer Service
3 months ago
Jackson, United States Liberty Utilities Full timeOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...
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Customer Service Representative
7 months ago
Jackson, United States Check 'n Go Full timeServe and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unab Customer Service Representative, Customer Service, Representative, Transportation, Store Manager, Retail
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Representative, Customer Service
3 months ago
Jackson, United States Liberty Full timeOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...
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Customer Service Professional
24 hours ago
Jackson, Mississippi, United States Stamps Super Burgers Full timeJob OverviewAt Stamps Super Burgers, we're seeking a Customer Service Professional to join our team. As a key member of our staff, you'll play a crucial role in delivering exceptional customer experiences and contributing to the success of our community-based restaurant.This role offers an opportunity to develop your skills, learn from experienced...
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Customer Services Rep
7 months ago
Jackson, United States West Tennessee Healthcare Full timePrimary responsibilities consist of customer relation duties, i.e. receiving incoming calls and taking referrals; waiting on walk-in customers and delivery ticket data entry for all new referrals and customer orders for equipment and supplies; checki Customer Service, Medical Equipment, Service Manager, Data Entry, Retail, Healthcare, Customer
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Customer Service Ambassador
4 weeks ago
Jackson, South Carolina, United States Family Dollar Full timeAs a Customer Service Representative at Family Dollar, you will play a vital role in delivering exceptional customer experiences. The salary for this position is estimated to be around $35,000 per year, depending on experience and qualifications.About the JobThis role involves providing top-notch service to customers, greeting them warmly, and assisting with...
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Customer Service Advocate
5 days ago
Jackson, New Jersey, United States beBee Professionals Full time $30,000 - $45,000Job SummaryWe are seeking a highly skilled Customer Service Advocate to provide exceptional support to our customers in Jackson, United States.About the RoleThis is an exciting opportunity for a dedicated individual who can ensure customer satisfaction by answering inquiries, resolving issues, and maintaining a positive attitude towards our customers at all...
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Customer Service Ambassador
2 weeks ago
Jackson, Ohio, United States Family Dollar Full timeCustomer Service AmbassadorFoster a positive shopping experience for customers as a Customer Service Ambassador at Family Dollar. With a competitive salary of $42,000 per year, based on experience and location, you will provide exceptional service and ensure customer satisfaction.About the Role:Offer personalized recommendations to customers, helping them...
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Customer Service Ambassador
4 days ago
Jackson, Mississippi, United States Stamps Super Burgers Full timeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador. As a key representative of Stamps Super Burgers, you will be responsible for delivering exceptional customer experiences, resolving technical issues, and promoting our products and services.Key Responsibilities:Customer Interaction: Handle...
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Customer Service Representative
2 weeks ago
Jackson, Alabama, United States Wal-Mart Stores , Inc. Full timeAt Walmart, we're committed to helping our customers save time and money so they can live better – anytime and anywhere – in retail stores, online, and through their mobile devices. As a Customer Service Representative, you'll play a critical role in delivering an exceptional shopping experience by answering customer questions, resolving issues, and...
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Customer Service Specialist
3 weeks ago
Jackson, Tennessee, United States Rack Room Shoes Full timeAbout Us:Rack Room Shoes is a well-established retailer with a strong presence in the footwear market. Our mission is to provide our customers with an exceptional shopping experience by offering a wide range of products from top brands.Job Description:We are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our sales...
