Major Incident Manager(Westerville,, Ohio
4 weeks ago
About the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment. EEO Statement & Accommodations Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. Role: Major Incident Manager Location: Westerville, Ohio Roles & Responsibilities : Handling of Major Incidents process to guide their actions and decisions in resolving the incidents as quickly as possible. Responsible for investigating the incident, identifying its root cause, and implementing the vital solutions. Responsible for coordinating all incident activities, include prioritizing incidents and determining the severity Working optimally towards resolving and drive coordination among them, with the goal of resolving the incident at hand. Handle customer-facing issues, responsible for resolving customer complaints, answering questions, and ensuring customers are advised about the incidents and its resolution. Making pitches with customers promptly and empathetically, managing customer expectations, and working closely with other team members to address customer issues. Coordinate the incident response activities, gather the response team, and set up bridge call for communication andpartnershipk. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance. Paid holidays plus Paid Time Off. 401(k) plan and contributions. Long-term/Short-term Disability. Paid Parental Leave. Employee Stock Purchase Plan. Eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Disclaimer The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time.
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Major Incident Manager(Westerville,, Ohio
4 weeks ago
Columbus, United States Cognizant North America Full timeAbout the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
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Major Incident Manager(Westerville,, Ohio
4 weeks ago
Columbus, United States Cognizant Full timeAbout the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
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Major Incident Manager(Westerville,, Ohio
4 weeks ago
Columbus, United States Cognizant Full timeAbout the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
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Major Incident Manager(Westerville,, Ohio
4 weeks ago
Columbus, United States Cognizant Full timeAbout the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
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Major Incident Manager(Westerville,, Ohio
4 weeks ago
Columbus, United States Cognizant Full timeAbout the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
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Major Incident Manager(Westerville,, Ohio
4 weeks ago
Columbus, OH, United States Cognizant Full timeAbout the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for...
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Major Incident Manager(Westerville,, Ohio
4 weeks ago
Columbus, OH, United States Cognizant Full timeAbout the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
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Major Incident Manager(Westerville,, Ohio
4 weeks ago
Columbus, OH, United States Cognizant Full timeAbout the group: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our...
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Travel Nurse RN
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Columbus, United States Travel Nurse Source Full timeTravelNurseSource is working with Trustaff to find a qualified OR RN in Westerville, Ohio, 43081!About The PositionAbout this jobAs an Operating Room Nurse, or OR RN, you'll be responsible for patient care in the preoperative, intraoperative, and postoperative phases of a patient's surgical experience. OR RN job duties include patient education, circulating...
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Outpatient Mental Health Therapist
3 weeks ago
Columbus, Ohio, United States Ellie Mental Health - Westerville Ohio Full timeJob OpportunityWe are seeking a highly skilled and compassionate Mental Health Therapist to join our team at Ellie Mental Health - Westerville Ohio. As a key member of our clinical staff, you will play a vital role in providing high-quality mental health services to our clients.About the RoleThis is a full-time position, and you will be responsible for...
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Columbus, Ohio, United States Bread Financial Holdings, Inc. Full timeJob SummaryWe are seeking a highly skilled IT Incident and Problem Management Specialist to join our team at Bread Financial Holdings, Inc. The successful candidate will be responsible for overseeing all Major Incidents and Problem RCA efforts related to them, ensuring that our incident and problem practice is being followed by all associates and helping...
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IT Incident and Problem Management Specialist
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Columbus, Ohio, United States Bread Financial Holdings, Inc. Full timeJob SummaryBread Financial Holdings, Inc. is seeking a skilled IT Incident and Problem Management Specialist to join our team. As a key member of our IT service management team, you will be responsible for ensuring the smooth operation of our IT systems and services, identifying and resolving incidents and problems in a timely and effective manner.Key...
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Neurology Physician Opportunity in Ohio
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Columbus, Ohio, United States The Talent Society Full timeWe are seeking an experienced neurologist to join our team at Mount Carmel Grove City and St. Ann's in Ohio. As a locum tenens physician, you will provide coverage for our inpatient neurology services at both hospitals. Our team is dedicated to providing high-quality patient care, and we are committed to supporting our physicians in their professional...
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Staff Nurse
3 weeks ago
Columbus, Ohio, United States Ohio Health Full timeJob SummaryWe are seeking a skilled and compassionate Registered Nurse to join our Inpatient Central Flex Team at OhioHealth. As a member of our team, you will provide high-quality patient care in a dynamic and fast-paced environment.Key ResponsibilitiesProvide general nursing care to patients and families in diverse, acute healthcare settings.Assess, plan,...
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Academic Internship at Ohio History Center
5 days ago
Columbus, Ohio, United States Ohio Historical Society Full timeJob Title: Academic Internship at Ohio History CenterWe are seeking a highly motivated and detail-oriented individual to join our team as an Academic Intern at the Ohio History Center. This internship provides a unique opportunity to gain hands-on experience in museum studies, history, and education.About the Role:The Academic Intern will work closely with...
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Security Operations Manager
4 weeks ago
Columbus, Ohio, United States Ohio Support Services Ohio Custodial Management Full timeJob Title: 3rd Shift Site SupervisorOhio Support Services / Ohio Custodial Management is seeking a highly skilled and experienced 3rd Shift Site Supervisor to join our team. As a key member of our security team, you will be responsible for ensuring the safety and security of our facilities and personnel.Key Responsibilities:Supervise and manage the daily...
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Columbus, United States Trustaff Full timeAbout this jobAs a Social Work RN, you'll develop, implement, and evaluate individualized patient care plans. You'll work with patients to manage their care appropriately and affordably. Social Work nurses combine the roles of a traditional social worker with that of a case manager, so you'll offer medical expertise in addition to non-medical patient...
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Emergency Medicine Specialist
2 months ago
Columbus, Ohio, United States Ohio State University Physicians, Inc. Full timeOpportunity for an Emergency Medicine Physician at Ohio State University Physicians, Inc.We are seeking a dedicated professional to provide exceptional emergency medical services at a regional healthcare facility. The role includes:Managing approximately 14,000 patient visits annuallyWorking 12-hour shifts (7 AM to 7 PM)Collaborating with a Nurse...
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Outpatient Mental Health Therapist
2 days ago
Columbus, Ohio, United States Ellie Mental Health - Westerville Ohio Full timeJob DescriptionEllie Mental Health is a leading provider of mental health services, expanding nationwide with a network of over 250 franchise owners and 400+ locations. We prioritize our clinicians' experience, offering excellent compensation, benefits, training, and flexible scheduling. Our clinics are structured to minimize administrative tasks, allowing...
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Patient Service Representative
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Columbus, Ohio, United States Central Ohio Primary Care Full timeJob Title: Patient Service Representative - SameDay CentersCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our SameDay Centers team in Central Ohio.This is a full-time role working Monday-Friday 8a-8p (three days/week) with rotation between our Olentangy, Westerville, and Reynoldsburg locations.Key...
