Teller Supervisor

4 days ago

Lake Geneva, United States Disability Solutions Full time
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

We invite you to view the opportunity below:

Responsible for ensuring our customers receive efficient, friendly service and that common courtesies are extended to every customer. Direct the day-to-day operational activities of the teller area, directly supervise tellers to ensure each customer's experience is positive and memorable, train staff on operational issues, be knowledgeable of policies and procedures, make judgment decisions and coach for referrals. Responsible for expanding and deepening customer relationships by identifying customers' needs comprehensively and matching their needs with selections and resources within the colleague's assigned business line and across all business lines of Associated Bank and coaching the teller team to do the same. Ability to direct and demonstrate all customer channels including the use of digital technology for a positive customer experience. In coordination with the Branch Manager, responsible for the operational integrity of the retail office. Exhibit and support a culture of flexibility and mobility to meet the expectations of our branch and customer needs. May be called on to oversee the office in the Branch Manager's absence.

This person will also:
  • Perform customer banking transactions, identify and service customer needs and resolve issues.
  • Answer customer questions to ensure satisfaction and safety.
  • Supervise the teller staff and directing day-to-day operational activities within the teller area.
  • Support the sales process by coaching and motivating tellers to refer customers in need of additional financial solutions to bankers.
  • Share product and service promotions and new opportunities with our customers.
  • Coach, train and develop tellers.
  • Ensure compliance with outside regulations and corporate standard operating procedures.
  • Perform periodic cash counts of teller windows and cash vault.


Review the qualifications listed below:

Education
  • High School or equivalent combination of education and experience, Required


Experience
  • 2-4 years Demonstrated customer service skills in a retail environment and computer experience, Required


In addition to core traditional benefits, we take pride in offering benefits for every stage of life.
  • Retirement savings including both 401(k) and Pension plans.
  • Paid time off to volunteer in your community.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • Competitive salaries with professional development and advancement opportunities.
  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
  • Personal banking, loan, investment and insurance benefits.


Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$13.36 - $22.91

  • Graduate Engineer

    2 months ago

    Salt Lake City, UT, United States Ulteig Full time

    The Teller position provides a variety of customer savings, checking and credit account transactions, as well as other customer services. This position is in a busy location and requires 2-3 years of Teller experience.Job Requirements:High school diploma or equivalent2-3 years Teller experienceGood interpersonal communication and computer skillsAbility to...

  • Universal Representative

    2 months ago

    Lake Mary, United States Insight Credit Union Full time

    Insight Credit Union is looking for a passionate trusted financial advisor who has the desire to provide an excellent service experience to our members.A Universal Representative must be passionate about servicing members and delivering high volume of sales production. This position assists with teller transactions and account services as requested. Time...

  • Corporate Business Application Administrator II

    12 hours ago

    Salt Lake City, United States Glacier Bancorp Full time

    Glacier Bancorp, Inc. (GBCI) is a regional bank holding company providing commercial banking services in 80 communities through 129 banking offices in Montana, Idaho, Colorado, Utah, Washington and Wyoming. GBCI offers an extensive benefits package that includes, but is not limited to, medical, dental, vision, life insurance; retirement plan including...

  • Front Desk Receptionist

    1 month ago

    Salt Lake City, United States Celtic Bank Full time

    The Front Desk Receptionist serves as the first point of contact for many visitors who are engaged with the organization. The position is required to convey an image of professionalism, efficiency, and competence as a highly visible member of the Celtic Bank team. The Front Desk Receptionist is at the center of the organization's daily operating activities...

  • Banking Specialist

    2 weeks ago

    Lake Elmo, United States Lake Elmo Bank Full time

    Did You Know? A career in banking offers a huge variety of opportunities including the possibility of early responsibility, rapid career progression as well as good pay and benefits. Lake Elmo Bank has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of...

  • Branch Sales Associate

    2 weeks ago

    Lake Elmo, United States Lake Elmo Bank Full time

    Did You Know? A career in banking offers a huge variety of opportunities including the possibility of early responsibility, rapid career progression as well as good pay and benefits. Lake Elmo Bank has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of...

  • Retail Sales Associate

    2 weeks ago

    Lake Elmo, United States Lake Elmo Bank Full time

    Did You Know? A career in banking offers a huge variety of opportunities including the possibility of early responsibility, rapid career progression as well as good pay and benefits. Lake Elmo Bank has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of...

  • Banking Specialist

    2 weeks ago

    Lake Elmo, United States Lake Elmo Bank Full time

    Did You Know? A career in banking offers a huge variety of opportunities including the possibility of early responsibility, rapid career progression as well as good pay and benefits. Lake Elmo Bank has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of...

  • Customer Service Associate

    2 weeks ago

    Lake Elmo, United States Disability Solutions Full time

    Did You Know?A career in banking offers a huge variety of opportunities including the possibility of early responsibility, rapid career progression as well as good pay and benefits. Lake Elmo Bank has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of...

  • Personal Banker

    3 weeks ago

    Lake Elmo, United States Lake Elmo Bank Full time

    Job DescriptionJob DescriptionDid You Know?A career in banking offers a huge variety of opportunities including the possibility of early responsibility, rapid career progression as well as good pay and benefits. Lake Elmo Bank has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's...

  • Retail Sales Associate

    2 weeks ago

    Lake Elmo, United States Disability Solutions Full time

    Did You Know?A career in banking offers a huge variety of opportunities including the possibility of early responsibility, rapid career progression as well as good pay and benefits. Lake Elmo Bank has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of...

  • Personal Banker

    2 weeks ago

    Lake Elmo, United States Lake Elmo Bank Full time

    Job DescriptionJob DescriptionDid You Know?A career in banking offers a huge variety of opportunities including the possibility of early responsibility, rapid career progression as well as good pay and benefits. Lake Elmo Bank has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's...