HVAC/R Service Manager

3 weeks ago

Detroit, United States CoolSys Full time

Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: Competitive pay  Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection  Responsibilities: Project/Business Responsibilities:  Manages the Service P/L for assigned branch(s). Forecasts manpower requirements. Effectively prioritizes customer calls and advises dispatch accordingly. Ensures customer requirements are followed and calls are completed on a timely basis. Ensures customer rules are accurately adhered to and approves work orders. Reviews dashboards and financial reports and takes appropriate action. Oversees the procurement of parts and supplies. Maintains communication with customers and ensures their expectations are met. Resolves issues or problems that impact customer satisfaction. Manages and maintains fleet, parts and materials inventory, and resolves discrepancies or problems in a timely manner. Develops and maintains long term relationships with customers and subcontractors.  People Responsibilities: Communicates company direction, sets expectations and holds team accountable for results. Provides leaderships, builds a collaborative team and rewards accomplishments of the team. Interviews, selects, hires, and oversees onboarding of supervisors, team leads and technicians. Ensures technicians are scheduled and dispatched efficiently, based on skill level, location, and call volume. Manages performance and provides training, coaching and performance feedback to Supervisors, Team Leads and Technicians. Uses metrics to drive accountability and performance. Ensures compliance of Service policies and procedures, including eSo, refrigerant tracking, time and attendance, etc. Ensures use of PPE and the application of safe behavior, including driving, by all employees. Ensures customer service and quality of work meets customer requirements and Source standards.   Qualifications: Project/Business Management: High school diploma, GED, or completion of trade program or technical school. College degree is a plus. 10 + years of experience in the refrigeration/HVAC service, commercial construction, or a related industry.  Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.  Proficiency in understanding and managing P&L. Demonstrated business acumen Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multi task. Ability to solve problems and apply good judgement. Excellent verbal/nonverbal and written communication and presentation skills. Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers. Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance. Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.  Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc. Good driving record.  People Management: 5 + years of people management experience.  Strong leadership skills, with demonstrated experience managing a diverse and multi-discipline workforce.  Proficient in coaching, training, developing and building a team. Proficient in managing time, delegating assignments and following through to ensure good results.  Join Us:  Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth  Connect with us on Facebook and Twitter.   Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.    Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.    Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, mgr, lead, supervisor, leader, regional,  HVACR, supermarket, rack systems

  • HVAC/R Service Manager

    5 days ago

    Detroit, Michigan, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleWe are seeking an experienced HVAC/R Service Manager to join our team at CoolSys - Refrigeration and HVAC Systems. As a key member of our operations team, you will be responsible for managing the service portfolio for assigned branches, ensuring customer satisfaction, and driving business growth.Key ResponsibilitiesService Portfolio Management:...

  • HVAC/R Service Manager

    2 weeks ago

    Detroit, United States CoolSys - Refrigeration and HVAC Systems Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, ? CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.?CoolSys serves customers in the...

  • HVAC Service Technician

    2 weeks ago

    Detroit, Michigan, United States R & L HEATING & COOLING INC Full time

    Job OverviewWe are seeking a skilled HVAC Service Technician to enhance our operations. The successful candidate will be responsible for the installation, maintenance, and repair of heating and cooling systems.Key Responsibilities:Install and set up new heating, ventilation, and air conditioning systemsConduct inspections and carry out necessary repairs and...

  • HVAC/R Service Technician

    3 weeks ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service,...

  • HVAC/R Service Manager

    2 days ago

    Detroit, Michigan, United States CoolSys Full time

    About the RoleWe are seeking an experienced Service Operations Manager to join our team at CoolSys. As a key member of our leadership team, you will be responsible for managing the service operations of our commercial refrigeration and HVAC service business.Key ResponsibilitiesManage the service profit and loss (P&L) for assigned branches, including...

  • Refrigeration and HVAC Systems Service Director

    5 days ago

    Detroit, Michigan, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleWe are seeking a highly skilled and experienced HVAC/R Service Manager to join our team at CoolSys - Refrigeration and HVAC Systems. As a key member of our organization, you will be responsible for leading our service operations and ensuring the highest level of customer satisfaction.Key ResponsibilitiesService Operations ManagementManage the...

  • HVAC/R Service Technician

    2 weeks ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service,...

  • HVAC/R Service Manager

    3 weeks ago

    Detroit, MI, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • Service Tech 3-HVAC

    5 days ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food...

  • Service Tech 3-HVAC

    21 hours ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food...

  • Assistant Service Manager

    3 weeks ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • Assistant Service Manager

    2 weeks ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • HVAC and Plumbing Service Department Manager

    2 days ago

    Detroit, Michigan, United States Moore Mechanical Full time

    Job SummaryWe are seeking a highly skilled and experienced HVAC and Plumbing Service Department Manager to join our team at Moore Mechanical. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our Plumbing and HVAC Service Department, ensuring exceptional customer service, and driving business...

  • HVAC Technician

    2 weeks ago

    Detroit, United States Allied Building Service Full time

    About the job you'll be doing As an HVAC Technician at Allied you'll start and end each day dispatching from home with an assigned company van, completing commercial service jobs assigned individually to each technician on your company issued iPad. You will utilize your skillset daily as the wide variety of work and job locations will present you with...

  • HVAC Technician

    2 weeks ago

    Detroit, United States Allied Building Service Full time

    About the job you'll be doing As an HVAC Technician at Allied you'll start and end each day dispatching from home with an assigned company van, completing commercial service jobs assigned individually to each technician on your company issued iPad. You will utilize your skillset daily as the wide variety of work and job locations will present you with...

  • Assistant Service Manager | Full-Time

    2 weeks ago

    Detroit, MI, United States CoolSys Full time

    Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.  We understand that hiring great people is the foundation of...

  • Assistant Service Manager

    3 weeks ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • Assistant Service Manager

    1 month ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • Assistant Service Manager

    2 weeks ago

    Detroit, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...

  • Assistant Service Manager

    2 weeks ago

    Detroit, MI, United States CoolSys Full time

    Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the...