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Service Advisor

3 months ago

Cortlandt Manor, United States Disability Solutions Full time
Description:

Experienced FCA-Stellantis Service Advisor/Writer

About Us

Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment.

Benefits


What We Offer

  • Long- term Growth Opportunities
  • Paid Sick/Vacation Time
  • Medical, Dental, and Vision Insurance
  • 401k match
  • Employee Appreciation Events
  • Competitive pay

Duties:

  • Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
  • Consult with customer on applicable service specials.
  • Gather and decode customer information to effectively and accurately relay concerns to technicians.
  • Document services declined and advise customer of current and future needs to their vehicle.
  • Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
  • Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
  • Build strong relationships with the customers.
Requirements:

- Previous experience as a Service Writer preferred or automotive experience.
- Strong communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with excellent organizational skills

- Monday-Friday 730am-5pm, rotating Saturdays
- Proficient computer skills for creating work orders and maintaining records

- Valid driver's license and clean driving record

- Willing to submit to pre-employment drug screen



Compensation details: 58500-100000 Yearly Salary



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