Senior Branch Manager
1 week ago
Senior Branch Manager / Preferred Banking Manager
Location:
Los Angeles
What you'll do:
As a leader in the Preferred and Small Business Banking team, the Senior Branch Manager (Preferred Banking Manager) will lead an in-person client-facing branch sales and service team to achieve performance and productivity goals in sales, service, and operations. This leader will be responsible for executing strategies to enhance the client experience, deepen relationships, and drive growth and retention for both preferred and small business clients. Responsible for assigned deposit and loan growth within the branch, the ideal candidate will work to lead, coach, and manage a team of successful financial professionals capable of identifying client deposit and loan balances held at other financial institutions and recommending additional treasury management solutions when appropriate to help the client grow their business, improve efficiency, or simplify complex tasks. Additional key priorities include driving the consistent execution of the service delivery model and ensuring a 5-star client experience throughout every client interaction, collaborating across business lines, and building effective value-added partnerships with field-based relationship managers to drive client satisfaction; building and fostering high-performing teams, and leading and managing complex operational tasks that adhere to bank policies and regulations. This leader will apply their expertise in bank operations, small business banking, relationship management, and leading high-functioning teams to transform and enhance the branch operating environment.
What we are looking for:
- Lead a team of financial professionals to achieve success in sales, service, and operations within the branch environment.
- Execute a comprehensive service strategy to deliver an optimal and consistent client experience for clients across a large value continuum.
- Manage and react to client experience survey results to improve the client experience.
- Track performance metrics for small business lending, banking, and treasury management activities along with service and operational control metrics.
- Provide leadership, oversight, and management to ensure operational consistency, control, and resiliency, reducing friction, creating automation, and reducing manual tasks and duplicative processes/controls.
- Oversee and manage the distribution of work for their designated team, facilitate cross-training opportunities, and provide reporting to management on production, turnaround times, and other key data points.
- Manage customer-facing risk/control process to ensure both an optimal client experience as well as a well-controlled operating environment.
- Leverage background and experience to recommend technical innovation and create solutions to improve efficiency and/or enhance the client experience.
- Ensure the team meets service level standards including sales, customer service, turn-around time, risk management and regulatory compliance, audit soundness, and productivity and efficiency. May also monitor individual team members' progress on their career experience journey to support their career progression and ensure optimal client support for all client inquiries or requests.
- Lead and develop a team; responsible for hiring, coaching, performance management, training, and development.
- Assist leadership by creating and executing strategic business initiatives driven by data analytics. This may require change management techniques with other internal departments, proactively keeping up to date with Bank products, and completing other duties as assigned.
- Drive cross-line-of-business partnerships to deliver the full value of the Western Alliance brand to clients through each of our distribution channels, including leading value-producing partnerships with small business bankers, AmeriHome mortgage, treasury management, and SBA lending and support teams.
- Remain knowledgeable on market trends, competitive offerings, industry best practices, and regulatory changes impacting the retail banking environment.
- Ensures adequate risk management within the branch environment, and works to develop strong operational practices.
- Collaborate across the Bank to identify opportunities to enhance client service, improve operations, and expand client relationships and revenue opportunities.
- Assist in mitigating risk, verifying audit compliance, and procedural quality control through a branch operations review. Ensure compliance with established Bank policies, procedures, and state and federal regulations.
What you need to have:
- 6+ years of direct, related experience in Treasury Management Sales, Treasury Management Service, and Senior Banking Operations Leadership roles.
- High school diploma is required, or an equivalent combination of education and work experience is required. A bachelor's degree in business is a plus.
- Knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services.
- Knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
- Strong speaking and writing skills for internal and external audiences (ex: sales or leadership)
- Previous leadership experience is required.
- Demonstrated ability to think strategically, deliver innovation, and drive improved client and employee experiences.
- Strong leadership, coaching, and team management abilities.
- Strong knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services.
- Strong knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Compensation: Salary range for new hires is generally $100,370.00 - $123,983.00 for Los Angeles, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.
Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career
About the company:
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation
-
Branch Manager
4 weeks ago
Los Angeles, United States CESNA Full timePosition Overview: The Branch Manager will be responsible for overseeing the daily operations and ensuring the efficiency and effectiveness of the Duluth branch. This role requires a seasoned professional with at least 8 years of banking experience, equipped with a deep understanding of both deposit and loan marketing strategies. The Branch Manager will play...
-
DS Branch Manager
4 weeks ago
Los Angeles, United States Bluu, Inc. Full timeBluu Inc. currently seeking a Branch Manager for our Los Angeles, CA & Lynwood, WA branch office. Position Overview: As a Branch Manager, you will play a crucial role in developing team dynamics, tracking daily tasks, and ensuring effective communication between sales members and operations. This position requires a strategic mindset, excellent...
-
Branch Sales Manager
1 week ago
Los Angeles, United States TEPHRA Full timeDescription: Job Description: The Branch Sales Manager is responsible for providing strategic direction and progressive leadership to achieve sales and profit goals within a branch, specific line(s) of business or channels. Designs and recommends sales and marketing programs and sets short and long-term sales strategies. Detailed Description: * Develops and...
-
Senior Regulatory Operations Manager
4 days ago
Los Angeles, California, United States Lifelancer Full timeJob OverviewThe incumbent serves as a Senior Project Manager and liaison to the California Department of Transportation (Caltrans) assigned to the Transportation and Special Projects Branch in the Los Angeles District's Regulatory Division. This is a full-time position, offering a salary range estimated at $**$108,000 - $143,000 per annum**, considering the...
-
Los Angeles, California, United States Disability Solutions Full timeAbout the OpportunityWe are seeking a highly experienced Senior Branch Manager to lead our in-person client-facing branch sales and service team in Los Angeles. The ideal candidate will have a proven track record of driving growth, retention, and operational excellence in a banking environment.Key ResponsibilitiesLead a high-performing team of financial...
-
Senior Litigation Attorney
2 weeks ago
Los Angeles, California, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLPAs a leading certified female-owned law firm, we strive to deliver top-notch legal services that cater to the diverse needs of our clients in California. Our team is committed to providing responsive, quality, and result-oriented solutions.
-
Senior Clinical Operations Manager
8 hours ago
Los Angeles, California, United States Sunrise Senior Living Full timeCompany Overview: Sunrise Senior Living is a leading provider of senior living communities. As a key member of our leadership team, you will play a vital role in ensuring the highest level of care and quality for our residents.Salary: The estimated annual salary for this position is $85,000 - $110,000, depending on experience and location.Job Description: We...
-
los angeles, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLPLagasse Branch Bell + Kinkead (LBBK) is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve...
-
los angeles, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLPLagasse Branch Bell + Kinkead (LBBK) is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve...
-
Branch Manager
3 weeks ago
Los Angeles, United States Airgas Full timeR10056648 Branch Manager (Open) Location: Los Angeles, CA (RDA) - Welding equipment rental How will you CONTRIBUTE and GROW? see jd see jd Are you a MATCH? see jd We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and...
-
Law & Motion Attorney
7 months ago
Los Angeles, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLP Lagasse Branch Bell + Kinkead is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve their...
-
Senior Wealth Advisor
3 weeks ago
Los Angeles, United States TCG Group Holdings LLP Full timeWe are currently seeking qualified candidates to join TCG Advisors as a Senior Wealth Advisor. TCG Advisors is a leading RIA in Private Wealth and Institutional business. The ideal candidate will be responsible for effectively attaining and managing new client relationships, sourced both organically and non-organically through relationships with partners....
-
Associate Attorney
2 months ago
Los Angeles, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLPLagasse Branch Bell + Kinkead is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve their...
-
Associate Attorney
2 months ago
Los Angeles, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLPLagasse Branch Bell + Kinkead is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve their...
-
Associate Attorney
2 months ago
los angeles, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLPLagasse Branch Bell + Kinkead is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve their...
-
Associate Attorney
2 months ago
los angeles, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLPLagasse Branch Bell + Kinkead is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve their...
-
Senior Agronomist
3 weeks ago
Los Angeles, California, United States Monarch Landscape Companies Full timeAbout the RoleWe are seeking an experienced Senior Agronomist to support our maintenance operations across multiple regions in the United States. As a key member of our team, you will develop tailored agronomic plans, collaborate with local teams, and ensure the proper application of fertilizers and chemicals.The ideal candidate will have a strong background...
-
Financial Institution Leader
2 weeks ago
Los Angeles, California, United States University of Southern California (USC) Full timeThe University of Southern California (USC) is seeking a dynamic Financial Institution Leader to oversee the Health Sciences Campus branch in East LA. This individual will lead, plan, organize, and direct all branch operations.About the RoleLead business development efforts to drive growth and expansion for the branchEstablish performance goals, allocate...
-
Associate Attorney
7 hours ago
Los Angeles, United States Lagasse Branch Bell + Kinkead LLP Full timeAbout Lagasse Branch Bell + Kinkead LLPLagasse Branch Bell + Kinkead is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve their...
-
Litigation Associate
2 days ago
Los Angeles, California, United States Lagasse Branch Bell and Kinkead LLP Full timeWe are seeking a highly skilled Litigation Associate to join our team at Lagasse Branch Bell + Kinkead LLP. As a key member of our General Liability/Professional Liability practice group, you will work closely with senior attorneys to provide top-notch legal services to clients throughout California.ResponsibilitiesAssist clients in navigating complex legal...
