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Sr Project Manager, Technical

2 months ago

Bellevue, United States Disability Solutions Full time
At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees

Ready to elevate your career and be a part of the Uncarrier journey at T-Mobile?

Our team is searching for a Sr Technical PM and in this role, you will play a pivotal part in the Technology Learning Experience on our National Operations Support team, focusing on developing and delivering training programs for technology teams. We collaborate with cross-functional business and technology development teams to address problems and implement new solutions.

We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact If you are passionate about driving excellence plus change management and want to make a significant impact, apply today

Responsibilities:

  • Assembles key players and champions internal working relationships across the enterprise encouraging the development of cross functional collaboration. Delegates project responsibilities and task interfaces, advises, motivates and leads the project work and resources involved within the project. Ensures timely activity, integration and efficiency of technical support and coordinates efficient use of resources to meet requirements with clear identification of task completion. Question ambiguous responsibilities and handle conflicts to an early resolution and call out any unresolved issues. Plays a support role with technical solutions ensuring all groups' responsibilities are included
  • Facilitate the creation of the project charter and examine project related technical documentation for completeness and latest versions and insure availability and distribution to all project team members. Insure required document review and approvals according to company standards and processes.
  • Facilitate creation of work breakdown structures, build and update project timelines/plans with actual and forecasted deliverables and handle deviations from plan. Analyze validity of schedules submitted by outside parties contributing to the project. Distribute schedules in various formats and detail to suit different users or audiences. Supervise actual project progress, compare to baseline and report progress against schedule. Document, acquire approval, and supervise all changes in project parameters. Produce detailed reports and notifications as appropriate and communicate project status to respective partners and project sponsor. Approve or recommend all required commitments and liaise with supplier and contractor representatives.
  • Identify Risks in projects and use validated PM techniques to assess and mitigate. Facilitate project risk reviews and appropriate mitigation. Examine risks associated with the work, proposed contracts and major changes, and make recommendations for handling or equitable sharing. Document the impacts on schedule of proposed changes and develop program solutions to minimize the impact and ensure alignment to time and scope.
  • Attend and/or host management and project team meetings as required keeping the project team advised and progressing including project reviews with partners as vital to perform ongoing assessments on the progress of projects
  • Upon project completion or premature cessation, close all project documentation and archive actual appropriate records and achievements for estimating future similar projects. Coordinate practical details of the transfer of the care, custody and control of the final product including assembly and transfer of operational and maintenance documentation. Provide recommendations of lessons learned for improvements in process and procedure both within the PM structure as well as across groups.


Knowledge, Skills and Abilities:

  • 4-7 years validated experience as a program or product manager within a technology environment - preferably wireless coupled with a dynamic record of successful delivery of sophisticated solutions, systems, or services.
  • Solid background in learning and development, with experience in leading and delivering training programs for technology teams.
  • Proficiency in using Microsoft tools like Teams, Power BI, and SharePoint for virtual collaboration, data analytics, and content management.
  • Familiarity with instructional design and e-learning platforms and tools (ADDIE, Articulate, SCORM, xAPI, cmi5) for creating and delivering online training modules.
  • Effective communication and problem-solving skills.
  • Strategic approach with the ability to use data and feedback to continuously improve learning programs and measure their effectiveness.
  • Ability to work closely with multi-functional teams and partners.
  • Passion for continuous learning and professional development.
  • Proficiency in learning experience platforms (LMS) and e-learning tools: Panopto and OnPoint.


Education:

  • Bachelor's Degree in computer Science, Business Administration, Project Management or combination of equivalent experience and education.

Licenses and Certifications:

  • Project Management Professional (PMP)


• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $94,100 - $169,700

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.