Manager Communications, Issues Management

7 days ago

Deerfield, United States Disability Solutions Full time
Job Summary:

The Manager of Issues Management and Media Relations is responsible for
developing and executing communications activities on behalf of Walgreens
to protect and promote the Walgreens brand. This role will support
positioning the Walgreens brand and its reputation as a force for good and
as a leader in shaping the future of healthcare, wellbeing, and retail, by
telling the Walgreens story on our operations, innovation, and impact
across key markets via earned, owned, shared, and paid media.
The Manager will coordinate with colleagues across Corporate Affairs
which includes Government Relations and other business partners to
manage issues, develop public relations strategies and conduct
proactive and reactive media relations efforts. This job also includes
media monitoring, researching interview topics as well as responding
to media inquiries, developing press releases, messaging, media
statements and managing media assets.

Job Responsibilities
    • Supports corporate media relations and public relations, including the development of Walgreens key messages, materials and key stakeholder relationships. Ensures outreach to news media is coordinated with broader business communications strategies and initiatives.
    • Develops and executes media strategy and activities for generating news coverage on behalf of company strategic focus areas through the cultivation of top tier media relationships and earned media.
    • Maintains a deep understanding of the external market and identifies issues developing both internally and externally that have the potential to generate public interest and affect the Walgreens reputation.
    • Provides counsel to company's internal divisions and businesses on issues management strategies and crisis communications. Coordinates across Corporate Affairs partners and other key stakeholders to ensure communications planning, execution and messaging is integrated and linked with company positions and corporate goals.
    • Supports relationship with public relations agencies.
    • Supports managing issues at the community and store level alongside field leadership and government relations.
    • Knowledge of relevant industry and business unit information.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients' care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

Basic Qualifications

  • Bachelor's degree and at least 2 years of experience developing, executing and integrating communications plans OR a high school diploma/GED and at least 5 years of experience developing, executing and integrating communications plans.
  • Experience providing counsel, influence and challenge to the thinking of business leaders.
  • Experience writing and editing in AP style.
  • Experience with project management (for example: planning, organizing and managing resources to bring about the successful completion of specific project goals and objectives.
  • Experience leading and completing multiple projects on deadline.

Preferred Qualifications

  • Bachelor's degree in Journalism, Communications and/or English.
  • Bachelor's degree and at least 5 years of experience developing, executing and integrating communications plans.
  • Experience in the healthcare and/or retail industry.
  • Experience in community relations and government affairs.
  • Experience in the indirect management of team members including assisting in the development, training and assignment of work/projects to other members of a team.

Salary Range$102800 - $164400 / Salaried

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