Customer & Supplier Application Integration Manager
1 week ago
Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities – our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce.
Major Responsibilities
- Manages all aspects of the corporate IT customer, supplier and application integration management systems
- Ensures timely and accurate resource utilization forecasting and time tracking for both self and team
- Conducts research and analysis in order to develop and propose solution to business problems
- Works directly with business constituents to understand requirements and deliver aligned solutions
- Provides input into functional and technical specification documents
- Drive team performance with ongoing coaching and performance feedback
- Develop associates to close capability gaps and increase capacity
- Provide associates with regular, open developmental feedback / coaching and meaningful learning opportunities
- Accountable for at least one core component of the departmental budget
- Manage associate performance to include coaching and counseling of underperforming talent
- Builds positive working relationships and influences collaboratively across all functional teams
- Frequently seeks out additional opportunities to enhance the business
Skills/Knowledge Required
- Demonstrates balance of advanced analytical and problem solving skills
- Visible focus on quality and continuous improvement
- Recognizes target audience and engages with empathy
- Strategic thinker that values collaborative relationships
- Able to distinguish when to contribute / when to lead / when to learn
- Willingness to draft and publish intelligent, concise, audience-specific IT-enabled business change communications
- Work product is of consistently high quality and value; output content may be repurposed for similar / related future efforts
- Generally self-directing, demonstrating growth by identifying and enabling resolution of cross-functional ambiguous situations, while remaining receptive to coaching
Experience
- 2+ years in a leadership role, preferable with enterprise systems management knowledge
- Advanced working knowledge of common application integration methods, standards and technology solutions (i.e., EDI X12, XLMO, JSON, AS2, API)
- Working knowledge of IBM Sterling Integrator (SI) solution
- Proficient in both technical and non-technical engagement methods
- Experience utilizing PMO service delivery tools and techniques
- Understands budget planning in relationship to technology lifecycle management
- Demonstrates balance of applied skill and continuous improvement
- Solid applied leadership skills in managing, mentoring and developing technical teams
- Intermediate knowledge of the business, industry and commercial landscape from technical and strategic perspective
- Working knowledge of high volume transaction processing / order fulfillment environments
- Hands-on operating style and approach with visible willingness to invest in people / organizational development
- 5+ years in large ($1B or greater) corporate environments preferred
- 5+ years of experience working with cross-functional teams and heavily matrixed organizations
Education
- BS/BA degree in Computer Science, Engineering, or equivalent work experience in related field
ABOUT ESSENDANT
Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.
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