Customer Service

2 weeks ago

Miami, United States ADM Full time

Job Description Customer Service & Logistics ManagerThe successful candidate will be responsible for the order process management for all customers in our US market for both Human and Animal product portfolios. They will also work closely with our 3PL company to support the delivery of goods to our customers including stock management.Main Responsibilities: Complete ownership of relations with 3PL partner with communication on orders exchanged on a daily basis to reflect accurate reporting on both IT systems e.g. batch numbers, invoicing etc)Accurate processing of US sales orders (mostly Amazon) using the in-house computer system (IFS) and collaborating with external IT systems under 3PL management.Managing stock levels and supporting S&OP team.Acknowledging and ensuring the customer is kept up to date on the status of their order.Planning and coordinating deliveries to customers with 3PL partner via freight forwarders/logistics companies.Creating and completing accurate shipping and commercial documentation including packing lists and commercial invoices.Liaising with internal colleagues such as the Planning, Quality and Warehouse teams to gather required information.Answering telephone calls from customers/consumers and directing to the correct department to ensure high level of customer care.Skills & Abilities:Strong administration and IT skills are essential and order processing for Amazon - IFS & EDI are preferred but not essential.Excellent communication skills and experience of building relationships with customers and third parties.Strong written and verbal communication skills in both English & Spanish to communicate with customers and colleagues internationally.Attention to detail and strong organization skills are essential.Education & Experience:Knowledge working with IT systems and order processing.Experience working with Amazon order processing is essentialFluent in English (Spanish preferable).High level of customer serviceExcited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.ADM requires the successful completion of a background check. REF:91566BR

  • Customer Service Advocate- Team Lead

    4 weeks ago

    Miami, United States KIDZ MEDICAL SERVICE. Full time

    Job DescriptionJob DescriptionSUMMARY: As a Team Lead of Customer Service at KIDZ Medical Services, you will play a vital role in providing courteous and effective customer service support primarily over the phone, specifically addressing inquiries related to medical bills. Your primary focus will be on delivering outstanding patient experience and enhancing...

  • Retail Sales Associate

    6 days ago

    Miami, Florida, United States Veterans Canteen Service Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Veterans Canteen Service. As a Retail Sales Associate, you will be responsible for providing exceptional customer service to our valued customers, including Veterans and their families. You will work in a fast-paced environment, handling cash...

  • Customer Experience Representative

    2 weeks ago

    Miami, United States Home Service Partners Full time

    Customer Care SpecialistAt Home Service Partners, we're driven by our passion for people. As a Remote Customer Care Specialist, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Provide timely and effective support to clients via chat, email, and phone.Assist with client inquiries, troubleshoot issues, and offer...

  • Customer Service Lead

    2 weeks ago

    Miami, United States Watsco Full time

    Job Title: Customer Service Lead Job Summary: We are seeking a highly skilled Customer Service Lead to join our team at Watsco. The successful candidate will be responsible for providing exceptional customer service and support to our Sales team and Sales Center. Key Responsibilities: * Provide support to the Sales team and Sales Center * Serve as a...

  • Customer Service Representative

    1 month ago

    Miami, United States Smoothstar Tech Full time

    {"h1": "Customer Service Representative Job Opportunity", "p": "At Smoothstar Tech, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to TurboTax customers via phone, email, and other communication...

  • Customer Service Representative

    4 weeks ago

    Miami, United States Smoothstar Tech Full time

    Customer Service Representative Job DescriptionSmoothstar Tech is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to TurboTax customers, resolving product and service issues, and ensuring a...

  • Customer Service Representative

    1 month ago

    Miami, United States Winn-Dixie Full time

    Customer Service Associate at Winn-DixieAs a Customer Service Associate at Winn-Dixie, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers. Your duties will include greeting and assisting customers, answering questions, and resolving any issues that may arise. You will also be...

  • Customer Service Ambassador

    4 weeks ago

    Miami, United States Moon Moments Ltd Full time

    {"title": "Customer Service Representative", "description": "Unlock Your Potential as a Customer Service RepresentativeMoon Moments Ltd is seeking a highly motivated and customer-focused individual to join our dynamic sales and marketing team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional...

  • Customer Service Representative

    2 weeks ago

    Miami, Oklahoma, United States City of Miami Full time

    Job Title: Customer Service RepresentativeJoin the City of Miami team as a Customer Service Representative and play a vital role in providing exceptional service to our utility customers.Job SummaryThis position is responsible for providing assistance to customers, answering questions, and resolving issues related to utility services. The ideal candidate...

  • Customer Service Representative

    1 month ago

    Miami, Florida, United States Community Choice Financial Family of Brands Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our financial...

  • Customer Service Representative

    4 weeks ago

    Miami, United States Performing Arts Consultants Full time

    About the job Customer Service Representative Performing Arts Consultants is committed to providing exceptional service to our customers. We are looking for a dedicated, friendly, and professional Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing them...

  • Customer Service Liaison

    4 weeks ago

    Miami, United States Performing Arts Consultants Full time

    About the role at Performing Arts ConsultantsJob SummaryWe are seeking a dedicated and professional Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be the first point of contact for our customers, providing them with timely and accurate information, and resolving any issues that may...

  • Customer Service Associate

    4 weeks ago

    Miami, Florida, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionKelly Services, Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through inbound and outbound calls.Key Responsibilities:Handle customer inquiries and resolve issues in...

  • Customer Service Representative

    6 days ago

    Miami, Florida, United States Miami, FL Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to provide exceptional customer experiences in our Miami, FL location.The ideal candidate will possess strong communication skills, be able to work effectively in a team, and have a customer-centric approach.Key Responsibilities:Deliver outstanding customer service by addressing...

  • Customer Service Liaison

    4 weeks ago

    Miami, United States SNI Financial Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at SNI Financial. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all interactions.Key...

  • Customer Service Representative

    4 weeks ago

    Miami, United States Hertz Full time

    Job Title: Customer Service Sales AssociateAt Hertz, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Consult with customers to...

  • Customer Service Representative

    2 weeks ago

    Miami, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent...

  • Customer Service Agent

    2 weeks ago

    Miami, Florida, United States Kelly Services, Inc. Full time

    Customer Service Representative OpportunityKelly Services, Inc is seeking a skilled Customer Service Representative to join their team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide solutions and alternatives to meet customer needs.Maintain accurate records of customer interactions and process...

  • Customer Service Representative

    5 days ago

    Miami, Florida, United States SSM Services, inc Full time

    Job SummaryAt SSM Services, inc, we are seeking a highly skilled Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesWork closely with fellow team members to set and achieve customer...

  • Customer Service Representative

    4 weeks ago

    Miami, United States Smoothstar Tech Full time

    Customer Service Representative Job DescriptionSmoothstar Tech is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to TurboTax customers, resolving product and service issues, and ensuring a...