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Water Softener Service Technician

2 months ago

Austin, United States Disability Solutions Full time

Description:


Exciting Opportunity: Join Our Team as a Water Softener (WQ) Service Tech

If you're ready for a quality career, apply now


**First year potential $55k - $75k based on performance**


Water Softener experience required - at least 1 year minimum.


At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.


How You'll Make an Impact:

As ABC's Water Softener Service Technician (WQ), you will sell, install, repair, and/or maintain water treatment and filtration systems with professionalism and excellent customer service.


What We Offer:

  • Volunteer Engagement Program with approved Volunteer Time Off (VTO).
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • 401(k) with company matching.
  • Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
  • Additional compensation opportunities through our Lead Now Program.
  • Company clubs, outings, and paid training and development opportunities.
  • Tuition reimbursement and educational scholarships for employees, and family members.
  • Wellness program including a gym membership and a company vehicle with gas card.
Requirements:

What You'll Bring:

  • Water Softener experience required - at least 1 year minimum.
  • Class I, II, or III Water Treatment license, or the ability to obtain one.
  • Excellent communication & customer service skills.
  • High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
  • Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
  • Dependable and self-motivated with desire to work year-round.
  • Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
  • Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.


What You'll Do:

  • Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
  • Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers; and complete all authorized service repairs.
  • Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner.
  • Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
  • Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters.
  • Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.
  • Work with and train any helpers which may be assigned to work with you.
  • Maintain necessary licenses or certifications and complete required continuing education.
  • Maintain a professional attitude at all times with customers, fellow employees and supervisors.

Schedule: M - F (occasional afterhours) // Hours: start to finish job, so depends on last job completed


Join Our Team Today:

At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it.



ABC is an Equal Opportunity Employer.

Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts a comprehensive criminal background check, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.


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