Senior Manager

4 months ago

TAMPA, United States USAA Full time
Why USAA?Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special

As a dedicated Manager Senior for Financial Crimes and Transaction Analytics, you will lead and develops a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and motivate change.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is not available for this position.

This position can work remotely in the continental U.S. with occasional business travel.

The Opportunity

The Senior Manager – Financial Crimes and Transaction Analytics is responsible the development of machine learning models that improve USAA’s ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes:

  • Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly complex AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience
  • Work with Strategies and Model Management teams to understand and plan model needs
  • Drives continuous innovation in modeling efforts
  • Leads a team of Data Scientist II, I, and Senior Data Scientists
  • Collaborate with the broader analytics community to share standard methodologies and techniques

What you'll do:

  • Collaborates or participates with other analytical leaders in driving the strategic direction of small and large scale analyses using mathematical and statistical techniques and/or innovative/quantitative analytical approaches.
  • Develops team reputation as highly skilled experts in the area of decision science support.
  • Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations.
  • Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
  • Provides input to additional resource needs ranging from IT investments, 3rd party support or additional analysts.
  • Provides support for business rationale and justification for additional needs.
  • Understands the business direction, environment and strategies for supported domains/clients, to identify and recommend solutions which influence the business and motivate change.
  • Partners with enterprise analytics teams to build USAA core analytics capabilities and processes.
  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
  • Serves as a mentor for mathematical skills and statistical techniques and guides teams to use the appropriate approaches, to drive fact-based decision-making.
  • Remains informed on current trends in data and analytics, such as Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data.
  • Finds opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc) or formal (E.g. Certifications or advanced coursework).
  • Works with IT/CTO partners on new data and platforms that correspond to evolving abilities.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of experience in a decision support analytic function.
  • 2 years of direct team lead or management experience.
  • Demonstrates expert skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
  • Expert knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
  • Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner
  • 5+ years of People Management experience
  • Graduate degree in a quantitative subject area
  • Over 4 years of experience with model development
  • Experience in fraud/financial crimes model development

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230 - $248,810.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  • IT Project Senior Manager

    4 days ago

    Tampa, United States WSN Full time

    WSN is looking to bring on a IT Project Senior Manager for a consulting opportunity with our client, an investment bank.*No third-party please*IT Project Senior Manager – VP, Functions Technology Workforce StrategyThe Workforce Strategy Team inside the Functions Technology organization aims to guide the purposeful evolution of our organization in support...

  • Senior Manager, IT Audit

    4 weeks ago

    Tampa, United States Michael Page Full time

    The Senior Manager, IT Audit will have full responsibility for defining and managing the audit universe, plans, coverage, and strategy, while evaluating and providing guidance on the remediation of issues related to cybersecurity and infrastructure controls. In addition, the Senior Manager, IT Audit will ensure that audit activities, strategies, and...

  • Senior Project Manager

    2 months ago

    Tampa, United States StructureCare® Full time

    StructureCare, a division of High Concrete Group and an industry leader in parking garage engineering and restoration solutions. The Senior Project Manager is a senior level position within the field services group of StructureCare. The position will be responsible for all aspects of sales support and project management to meet the project’s stated...

  • Senior Construction Manager

    3 weeks ago

    Tampa, Florida, United States Johnson-Laux Construction Full time

    Job OverviewWe are seeking a highly experienced Senior Construction Manager to lead our Tampa, FL team.

  • Senior Contract Manager

    3 weeks ago

    Tampa, Florida, United States PracticeSuite Full time

    Job SummaryWe are seeking a highly skilled Senior Contract Manager to join our team at PracticeSuite, Inc. in Tampa, FL.The estimated salary for this role is $120,000 - $150,000 per year, depending on experience.About the RoleThis senior-level position will be responsible for managing a large volume of contracts through review, negotiation, and execution,...

  • Senior Department Manager

    4 days ago

    Tampa, Florida, United States Gracepoint Full time

    Job OverviewWe are seeking a skilled Senior Department Manager to lead the Adult Outpatient Admissions Department at Gracepoint. This is an advanced professional position responsible for the daily operation and direct service staff supervision.

  • WSN | IT Project Senior Manager

    4 days ago

    tampa, United States WSN Full time

    WSN is looking to bring on a IT Project Senior Manager for a consulting opportunity with our client, an investment bank.*No third-party please*IT Project Senior Manager – VP, Functions Technology Workforce StrategyThe Workforce Strategy Team inside the Functions Technology organization aims to guide the purposeful evolution of our organization in support...

  • Resident Health Services Manager

    4 days ago

    Tampa, Florida, United States Discovery Senior Living Full time

    **Job Summary:** We are seeking a highly skilled Resident Care Specialist to join our team at Discovery Senior Living. As a key member of our corporate support team, you will play a critical role in ensuring the delivery of high-quality care and services to our residents.**Responsibilities:**Develop and implement strategies to improve clinical performance...

  • Senior IT Project Manager

    2 months ago

    Tampa, United States Brooksource Full time

    *Senior IT Project Manager - Integration & Infrastructure*_Tampa, FL_*Job Summary*Our global retail client headquartered in the Tampa Bay Area is seeking a Senior IT Project Manager specializing in Integration and IT Infrastructure. The role involves managing complex, strategic projects that focus on integrating diverse systems and enhancing IT...

  • Senior Operations Manager

    4 weeks ago

    Tampa, United States SRG Government Services Full time

    Senior Operations ManagerSalary: $170k - $190k/yr.Location: Tampa, FL (hybrid, 4 days in office, 1 day remote)Industry: Department of Defense Clearance: Ability to ObtainJob Summary: The Senior Manager, Operations for the Technology & Product Development (TPD) group is responsible for coordinating essential daily activities driving successful execution for...

  • Senior Manager, Accounting

    1 month ago

    Tampa, United States Selby Jennings Full time

    Job DescriptionJob Description**Job Title: Senior Manager of Accounting****Location:** Tampa, FL**Company:** Our client, a leading financial services firm specializing in innovative solutions for the financial, real estate, and renewable energy sectors.**About Us:**Our client is committed to delivering exceptional financial services and creating value for...

  • Senior Program Manager

    3 weeks ago

    Tampa, Florida, United States Executive Alliance Full time

    Job RequirementsWe are seeking a Senior Program Manager to join our team at Executive Alliance. In this role, you will be responsible for managing multiple projects simultaneously, utilizing project management tools to track progress, and communicating effectively with clients and stakeholders.The ideal candidate will have a Bachelor's degree and several...

  • Senior Manager

    2 days ago

    Tampa, Florida, United States Curaleaf Full time

    **Job Summary**We are seeking a Senior Manager, FP&A to lead financial planning, analysis, and strategy to drive critical business decisions. This role will partner with senior leaders, oversee budgeting and forecasting, and deliver data-driven insights to enhance performance across our organization.

  • Senior Electrical Project Manager

    3 weeks ago

    Tampa, Florida, United States Harrison Consulting Solutions Full time

    Electrical Project Management OpportunityHarrison Consulting Solutions is seeking a highly skilled Senior Electrical Project Manager to join their team in Tampa, Florida. The ideal candidate will have extensive experience in electrical design and project management consulting.The salary for this position is estimated at $120,000 - $150,000 per year,...

  • Senior Data Analyst Manager

    2 weeks ago

    Tampa, Florida, United States Insight Global Full time

    Job Title: Senior Data Analyst ManagerWe are seeking an experienced Senior Data Analyst Manager to join our team at Insight Global.About the Role:This is a senior-level role that requires a strong background in data analysis and management. The successful candidate will be responsible for gathering, analyzing, and interpreting large datasets to identify...

  • Senior Franchise Growth Manager

    4 days ago

    Tampa, Florida, United States Franbassador Full time

    Unlock Business Potential as a Senior Franchise Growth Manager">Franbassador invites ambitious professionals to apply for the role of Senior Franchise Growth Manager. In this dynamic position, you will leverage your expertise to guide potential franchisees through the sales process, fostering relationships and driving business growth.Main Job...

  • Senior Mechanical Engineering Manager

    5 days ago

    Tampa, Florida, United States Harrison Consulting Solutions Full time

    Key ResponsibilitiesHarrison Consulting Solutions is looking for a Senior Mechanical Engineering Manager to lead our design team in Tampa. As a senior leader, you will be responsible for reviewing designs prepared by others, ensuring they adhere to QA/QC standards, and attending meetings with clients, local authorities, and other professionals.The ideal...

  • Senior Chef Manager

    4 days ago

    Tampa, Florida, United States Puff 'N Stuff Catering Full time

    Culinary Career OpportunityPuff 'N Stuff Catering is a leading catering company seeking an accomplished Executive Culinary Manager to spearhead our culinary operations. This role requires a highly skilled professional with a strong background in culinary management.A competitive salary of $95,000 - $115,000 per year is offered, commensurate with...

  • Senior Design and Construction Manager

    3 weeks ago

    Tampa, Florida, United States DPR Construction Full time

    OverviewDPR Construction is a nationally recognized leader in the construction industry, known for its strong company culture and commitment to excellence. We are seeking a highly skilled and experienced Senior Design and Construction Manager to join our team.About UsWe are a flat, title-less organization that empowers people at all levels to make decisions....

  • Senior Procurement Manager

    4 days ago

    Tampa, Florida, United States NANA Regional Corp Full time

    Job SummaryWe are seeking a highly experienced Senior Procurement Specialist to lead the procurement processes for our Enterprise Development, Application, and Training (EDAT) program.Main Responsibilities:Create and validate purchase orders while ensuring compliance with organizational standards.Maintain effective vendor relationships and manage timely...