Technology Solutions Manager

6 days ago

Bellevue, United States Disability Solutions Full time
At T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees

Job Overview
Are you ready to join the Un-carrier movement?
IT Procurement & Supply Chain team is seeking a Technology Solutions Manager to support a team who is driving two critical workstreams in T-Mobile's transformation journey that includes building a whole new Oracle ERP Platform. This role plays a meaningful role in navigating tight timelines, a highly sophisticated environment characterized by ambiguity, changing priorities, bringing order to chaos through their meticulous organization and attention to detail. They excel in communicating at the executive level and possess the ability to summarize complex technical concepts in clear, everyday terms. This role involves wearing multiple hats, acting as a project coordinator - a program manager and a strategist, able to implement as needed by the team. They lead scoping discussions, determine technical feasibility, envision technical solutions, and establish the overall technical delivery strategy amidst intricate challenges. The Technology Solutions Manager collaborates closely with business customers to prioritize initiatives and define the approach for delivering solutions within business processes. Additionally, they orchestrate efforts across technology groups to ensure the design and delivery of comprehensive solutions that effectively meet business requirements. Knowledge of ERP applications especially of Oracle and SAP is highly valued. Background in API integration, event based, EDI and file-based integrations would help. This role would also involve engaging in Financial and Resource Management.
We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way

Job Responsibilities:

Project Management:
  • Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.
  • Supports issue triage on partner concern resolution for technical solution issues.
  • Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of the full variety of business deployment initiatives.
  • Engages IT teams, shared services partners, vendor partners and business partners to align on program plans and drive execution to meet the timelines. Initiates risk management and critical issues as needed.
  • Manages inception activities, including breakdown of business requirements and technical scope definition.
  • Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.

Strategy:
  • Partners with technical teams and business to drive strategy, prioritization, approach, and goals of initiative.
  • Prepares high level solution design presentations for business and org leadership review.
  • Evolve and serve as a SME of workstream capabilities.

Operations:
  • Establish an operational rhythm collaborating with the core team, boundary teams, shared services, business partners to govern the vision, strategy, and execution plans for the workstream.
  • Monitor and when needed define KPIs and metrics to measure the progress, success and impact of the team deliverables and larger program.
  • Identifies improvements, makes critical decisions and works with domain authorities throughout the organization to implement solutions.
  • Multi-tasks while running business requests from end-to-end for core systems, in a fast paced and rapidly-changing environment.

Relationship and People Management:
  • Performs day-to-day management of business partner relationships on cross domain initiatives.
  • Partners across multiple IT teams, and Business to ensure transparency on assessment impacts in alignment with scope of project or initiative.
  • Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.


Education:
  • Bachelor's Degree Computer Science or Other Technical Discipline. (Required)

Work Experience:
  • 4-7 years experience in related business environment.
  • 2-4 years experience in Supply Chain Domain preferably with background in Oracle Supply Chain Suite.
  • 1-2 years experience with exposure to technical architecture and design

Knowledge, Skills and Abilities:
  • Analytics: Ability to gather and use data to drive conclusions and decisioning. (Required)
  • Communication: Communicates technical and functional solutions effectively and efficiently. (Required)
  • MS Office - PowerPoint & Excel: Able to prepare executive facing presentations and data driven insights
  • Prioritization: Ability to separate what is important from what is urgent and find the best path forward from among multiple scenarios. Good Project Management skills desired.
  • Problem Solving: Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience.

Licenses and Certifications:
  • Technology certifications (such as Cloud, Java, Microsoft, Oracle) a plus
  • Architecture (TOGAF, etc) preferred
  • Supply Chain Management preferred


• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $95,300 - $171,900

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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