Customer Service Representative
3 days ago
Our Customer Service Representative position is more Project Management position, not a Call-Center position.
You will be expected to:
Provide timely and accurate information about incoming customer order status and product knowledge requests.
Process customer orders/changes, and returns according to established department policies and procedures.
Process customer returns according to established department policies and procedures.
Work closely with accounts receivable department to resolve any disputed payment items.
Provide timely feedback to the Company regarding service failures or customer concerns.
Partner with Sales Representatives to meet and exceed each customers service expectations.
Ability to prioritize a fluctuating work load.
Willingness to work with clients and sales representatives through a variety of media: phone, email, memos, etc.
Perform other duties as assigned.
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Customer Service Representative
7 months ago
Kalamazoo, United States PNC Bank Corp. Full timePerforms customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model to customers and service partners. Receives, investigates Customer Service Representative, Customer Service, Customer Experience, Representative, Benefits, Retail,...
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Customer Service Representative
3 weeks ago
Kalamazoo, United States GB Packaging Full timeOur Customer Service Representative position is more Project Management position, not a Call-Center position.You will be expected to: Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and returns according to established department policies and procedures. Process...
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Customer Service Representative
1 month ago
Kalamazoo, United States Green Bay Packaging, Kalamazoo Div. Full timeOur Customer Service Representative position is more Project Management position, not a Call-Center position. You will be expected to: Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and returns according to established department policies and procedures. Process...
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Customer Service Representative
2 months ago
Kalamazoo, United States GB Packaging Full timeOur Customer Service Representative position is more Project Management position, not a Call-Center position. You will be expected to: Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and returns according to established department policies and procedures. Process...
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Customer Service Representative
3 weeks ago
Kalamazoo, United States GB Packaging Full timeOur Customer Service Representative position is more Project Management position, not a Call-Center position.You will be expected to: Provide timely and accurate information about incoming customer order status and product knowledge requests. Process customer orders/changes, and returns according to established department policies and procedures. Process...
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Customer Service Representative
4 weeks ago
Kalamazoo, United States Circle K Full timeCircle K - 4117 Portage St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
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Customer Service Representative
1 month ago
Kalamazoo, United States Holiday Companies Full timeHoliday Stationstores - 4117 Portage St [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function operation...
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Customer Service Representative
4 days ago
Kalamazoo, Michigan, United States Walgreens Full timeJob Summary:A Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience. This role requires providing customers with courteous, fair, friendly, and efficient checkout service while recommending items for sale. The ideal candidate will be able to model excellent customer service skills and create a...
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Customer Service Representative
4 days ago
Kalamazoo, Michigan, United States PetSmart Full timePetSmart, Inc. is a dynamic pet retailer seeking a skilled Customer Service Representative to join their team.About the RoleThe successful candidate will be responsible for:Providing exceptional customer service and supporting in-store operations;Maintaining a safe and clean store environment for all living pets;Assisting customers in finding the right...
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Customer Service Representative
1 week ago
Kalamazoo, Michigan, United States Baskin Robbin Full timeJob OverviewWe are seeking a friendly and efficient Customer Service Representative to join our team. As a key member of our restaurant staff, you will be responsible for delivering fast and accurate service to our guests.The ideal candidate will be able to work well under pressure, maintain a clean and organized workspace, and ensure the highest level of...
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Customer Service Representative
3 weeks ago
Kalamazoo, Michigan, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible forMeeting and greeting customers, ensuring a positive and engaging experienceTaking customer orders and working with our Point of Sales System to provide accurate and timely serviceCreating a great customer experience by maintaining...
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Customer Service Representative
2 months ago
Kalamazoo, United States U-Haul Full timeLocation: 1004 Portage, Kalamazoo, Michigan 49001 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Insurance Customer Service Representative
4 weeks ago
Kalamazoo, Michigan, United States Stan Ellis - State Farm Agent Full timeWe are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team at Stan Ellis - State Farm Agent. This is a fantastic opportunity to provide exceptional service to our customers while working in a dynamic and fast-paced environment.About the RoleAs an Insurance Customer Service Representative, you will be...
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Customer Service Representative
4 days ago
Kalamazoo, Michigan, United States Advia Credit Union Full timeAs a key member of the Advia Credit Union team, you will play a vital role in delivering exceptional service to our members and building lasting relationships with your colleagues.We are seeking an experienced Customer Service Representative to join our team. This is a full-time position that offers a competitive salary of $45,000 - $55,000 per year,...
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Insurance Customer Service Representative
4 weeks ago
Kalamazoo, Michigan, United States Stan Ellis - State Farm Agent Full timeJob OverviewWe are seeking a motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. In this role, you will be responsible for providing prompt, accurate, and friendly service to our clients.ResponsibilitiesRespond to inquiries regarding insurance availability, eligibility, coverages, policy changes,...
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Cashier and Customer Service Representative
4 days ago
Kalamazoo, Michigan, United States Circle K Full timeWe are looking for a skilled Cashier and Customer Service Representative to join our team at Circle K. As a key member of our sales team, you will be responsible for delivering exceptional customer service, operating cash registers, and maintaining a clean and safe store environment.This is an exciting opportunity to work in a dynamic retail environment...
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Sales and Customer Service Representative
1 month ago
Kalamazoo, Michigan, United States Spirit Halloween Full timeBecome a part of the Spirit Halloween team as a Sales and Customer Service Representative. In this role, you will be responsible for greeting customers, answering questions about our products, and making recommendations to drive sales.You will work closely with your colleagues to maintain a clean and organized store, restock shelves, and participate in...
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Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States Consumers Credit Union Full timeAbout the Role: As a Customer Service Representative, you will be responsible for providing excellent digital member service to our members through video sessions. This role involves accurately and efficiently processing various cash and check inquiry transactions, recognizing referral opportunities to achieve personal sales goals, and demonstrating...
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Customer Experience Representative
2 weeks ago
Kalamazoo, Michigan, United States Frederick Milton - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and results-driven individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing prompt, accurate, and friendly customer service, utilizing a customer-focused review process to educate customers about insurance options, and...
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Customer Service Associate
2 weeks ago
Kalamazoo, Michigan, United States Holiday Companies Full timeAt Holiday Stationstores, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will provide exceptional customer service, ringing up sales on the cash register accurately and handling various payment types. This role involves operating a fuel console and lottery...