Sr. Event Technical Lead, Audio Visual

3 days ago

Los Angeles, United States Disability Solutions Full time
The approximate hourly range is based on skills & experience $25.00 - $29.00 per hour.

Position Overview

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.

Key Job Responsibilities

Equipment Operation

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

• Troubleshoots technical issues and resolve problems quickly as they arise.

• Complies with all Company security and safety measures.

• Ensures equipment is secure from theft and/or damage when in use.

Customer Service

• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.

• Maintains a positive relationship with all clients through effective communication.

• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.

• Understands and fosters the hotel/client relationship.

Training/Staff Development

• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.

• Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.

Event Supervision

• Performs advanced work (pre/during/post event) with operations team members.

• Supervises and directs other technicians during an event.

Equipment Maintenance

• Assists team with proper security, storage, transportation, and maintenance of equipment.

• Performs inventory and forecasting of equipment needs.

Job Qualifications

• Bachelor's Degree is preferred.

• 2+ years of field experience in specialty area is required.

• 2-3 years of customer service or hospitality experience is preferred.

• Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date.

• Internal Candidates must show completion of 50% of hands-on skill verification for appropriate core discipline (Audio, Lighting, Projection, Video).

• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.

• Strong customer, client and coworker interface experience and abilities.

• A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.

• Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

• Ensures Accountability

See The Big Picture

• Decision Quality

• Manages Complexity

Value People

• Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

Physical Requirements

Team members are required to meet the specified physical criteria to effectively execute essential job functions. The frequency options for these requirements are categorized as Continuously, Frequently, Occasionally, and Never.

Occasionally:

• Peripheral Vision

• Carrying 51-100 lbs.

• Pushing/Pulling Over 100 lbs.

Frequently:

• Color Vision

• Depth Perception

• Lifting 16-50 lbs.

• Carrying 16-50 lbs.

• Pushing/Pulling 16-50 lbs. & 51-100 lbs.

Continuously:

• Close Vision

• Distance Vision

• Hearing

• Lifting 0-15 lbs.

• Carrying 0-15 lbs.

• Pushing/Pulling 0-15 lbs.

In terms of time allocation per day:

• 0-1 hours/day: Climbing

• 2-3 hours/day: Sitting, Stooping, Crawling, Kneeling, Bending, Reaching (above your head)

• 4-5 hours/day: Standing, Walking, Grasping

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

  • Audio Visual Specialist

    3 days ago

    Los Angeles, California, United States Whalar Group Full time

    **Job Summary:** We are seeking a skilled Audio Visual (AV) technician to join our team at Whalar Group in Venice, CA. The successful candidate will be responsible for setting up, operating, and presenting AV elements throughout our campus, including private events and large-scale brand partnerships.**About the Role:** As an AV technician, you will work...

  • High End Audio Repair Specialist

    4 weeks ago

    Los Angeles, California, United States Technical Audio Video Service Corp.. Full time

    Job DescriptionWe are seeking a skilled High End Audio Repair Specialist to join our team at Technical Audio Video Service Corp. in Los Angeles. The ideal candidate will possess expertise in repairing high-end, fine, and rare audio equipment.Key Responsibilities:Perform complex repairs on fine audio equipment at component level to meet manufacturers'...

  • Audio Visual Technician

    1 day ago

    Los Angeles, United States Insight Global Full time

    This is a temporary on-site role for an AV Tech. The AV Tech will be responsible for the day-to-day tasks associated with audio visual (AV) systems, troubleshooting, video conferencing, lighting, and projectors. The AV Tech will ensure the smooth operation and setup of AV equipment, as well as provide technical support during events. The AV Tech will work...

  • Audio Visual Technician

    2 weeks ago

    Los Angeles, United States Insight Global Full time

    This is a temporary on-site role for an AV Tech. The AV Tech will be responsible for the day-to-day tasks associated with audio visual (AV) systems, troubleshooting, video conferencing, lighting, and projectors. The AV Tech will ensure the smooth operation and setup of AV equipment, as well as provide technical support during events. The AV Tech will work...

  • Technical Event Coordinator

    2 weeks ago

    Los Angeles, California, United States Whalar Group Full time

    **Company Overview:** Whalar Group is a creative playground designed for creators to Learn, Make, and Belong. Our mission is to assemble the creator collective, helping them grow and sustain their careers while provoking the next act of the creator economy.**Job Responsibilities:**Maintain and operate audio, video, and lighting equipment in all production...

  • Audio-Visual Support Specialist

    2 months ago

    Los Angeles, United States A-V Services, Inc. Full time

    A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, is seeking a Audio/Visual Support Specialist. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. The ideal candidate would have a...

  • Audio-Visual Support Specialist

    2 months ago

    Los Angeles, United States A-V Services, Inc. Full time

    A-V Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, is seeking a Audio/Visual Support Specialist. Must have great customer service with emphasis supporting the corporate work sector. Additionally, comprehensive audio video skills. The ideal candidate would have a...

  • Audio-Visual Installation Expert

    4 days ago

    Los Angeles, California, United States Ion AVT Full time

    About the PositionWe are seeking an experienced Audio-Visual Installation Expert to join our team at ION AVT Inc. in Los Angeles.The successful candidate will be responsible for designing and installing complex audio-visual systems, including conference rooms, auditoriums, and surveillance systems.Key Responsibilities$100,000 - $130,000 per yearDesign and...

  • Qualified Audio Bench Technician

    1 month ago

    Los Angeles, United States Technical Audio Video Service Corp.. Full time

    Job DescriptionJob DescriptionWe are seeking a Qualified Audio Bench Technician to become part of our team!  You will perform necessary repairs to bring fine audio equipment up to manufacturers' specifications.Responsibilities:Repair fine audio equipment at component level to meet manufacturers' specificationsTroubleshoot electronic...

  • High-End Audio Equipment Repair Specialist

    1 week ago

    Los Angeles, California, United States Technical Audio Video Service Corp.. Full time

    About the RoleWe are seeking an experienced High-End Audio Equipment Repair Specialist to join our team at George Meyer AV in Los Angeles. As a specialist, you will be responsible for repairing high-end audio equipment to manufacturers' specifications.Key Responsibilities:Perform complex repairs on fine audio equipment at component levelTroubleshoot...

  • Audio Technician

    3 months ago

    Los Angeles, United States Potter's House at ONE Full time

    ONE | A Potter's House Church is currently seeking a dedicated Audio Technician (A2) to support our production team in delivering high-quality audio for Sunday services and various church events. This role is essential in ensuring the clarity and excellence of our in-person and online audio experiences. The ideal candidate will have a solid background in...

  • Audio Systems Leadership and Development Manager

    4 weeks ago

    Los Angeles, California, United States Encore Global Full time

    Estimated Salary: $120,000 - $180,000 per year. In this pivotal role as the Audio Systems Leadership and Development Manager at Encore Global, you will be responsible for driving the design and deployment of cutting-edge audio systems for production events. With a focus on technical excellence and team development, you will mentor and guide a team of skilled...

  • Network and Audio Visual Installation Specialist

    7 days ago

    Los Angeles, California, United States Ion AVT Full time

    Job Title: Network and Audio Visual Installation SpecialistSalary: $65,000 - $85,000 per yearJob OverviewWe are a leading provider of office and home automation solutions in Los Angeles. Our team is looking for a skilled AV system installer to join our dynamic team.Design and install smart home and smart office systems.Implement network infrastructure and...

  • Audio Mixing and Mastering Specialist

    3 days ago

    Los Angeles, California, United States Potter's House at ONE Full time

    About the Role:We are seeking a highly skilled Audio Mixing and Mastering Specialist to support our production team in delivering exceptional audio for live events and online broadcasts. As a key member of our team, you will be responsible for setting up and breaking down audio equipment, mixing and mastering audio, and troubleshooting technical issues.The...

  • AV Systems Leadership Position

    2 weeks ago

    Los Angeles, California, United States Rent For Event LLC, LA Full time

    Rent For Event LLC, LA is hiring an experienced AV Systems Leadership Position to join our team. As an AV Systems Leadership Position, you will be responsible for overseeing the installation, configuration, and testing of audio-visual systems. We offer a dynamic and challenging work environment, with opportunities for growth and professional development.Key...

  • Audio Operations Specialist

    4 weeks ago

    Los Angeles, California, United States Adswizz Full time

    **About Us:**SiriusXM, a leading audio entertainment company in North America, is shaping the future of audio by delivering an unparalleled subscription and ad-supported experience. Our diverse group of talent comes together to share authentic and purposeful songs, stories, sounds, and insights through critically acclaimed programming and technology.**Our...

  • Multimedia Equipment Specialist

    4 weeks ago

    Los Angeles, California, United States Los Angeles County Museum Of natural History Foundation Full time

    The Natural History Museum of Los Angeles County is poised for an exciting new era as it plans for the future. Having recently completed a new strategic framework, the museum is looking forward to new building projects and campaigns, exhibitions, community outreach, and innovative audience engagement.We value diversity, equity, inclusion, and access within...

  • Commissioning Specialist/Field Engineer

    4 weeks ago

    Los Alamitos, California, United States IGI Full time

    Overview of the RoleThe Commissioning Specialist/Field Engineer position is a key role within our team dedicated to installation and service. We seek individuals with technical aptitude and a great attitude.Key ResponsibilitiesSetting up and commissioning audio-visual equipment for customersLeading, supporting, and interacting with technicians, programmers,...

  • Multimedia Production Specialist

    4 weeks ago

    Los Angeles, California, United States Whalar Group Full time

    About The RoleWe are seeking an experienced Multimedia Production Specialist to join our team in Venice, CA. As a key member of our operations department, you will be responsible for setting up, operating, and presenting all audio visual elements across our campus.

  • Lead Audio Visual Technician

    1 month ago

    Los Angeles, United States TEKsystems Full time

    Job DescriptionJob Description- Technical Proficiency:o Knowledge of AV Equipment including projectors, screens, microphones, speakers, and video conferencing systems.o Troubleshooting skills to diagnose and fix technical issues quickly.o Familiarity with Crestron, Extron, QSC, & Poly Audiovisual equipment.Job Description- Overview:o We are seeking a skilled...