Sr Technical Product Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Xumo is seeking a highly motivated Sr. Technical Platform Product Manager to join our growing Product & Technology team. Reporting to the Senior Director of Product, the Sr. Platform Product Manager will be responsible for multiple facets of the Xumo Enterprise Syndication onboarding and support workflow for existing and new platform partners. This includes evaluating and understanding partner specs around content feed and EPG metadata ingestion. Xumo seeks a candidate with deep and broad knowledge of modern streaming technologies and is familiar with all streaming protocols necessary for today’s multifaceted streaming media landscape. This role will require an individual to be very organized, excellent in written and verbal communication with internal and external stakeholders, and regularly demonstrate subject matter expertise. Xumo, a joint venture between Comcast and Charter, was formed to develop and offer a next-generation streaming platform on a variety of branded 4K streaming devices and smart TVs. Powered by Comcast’s global technology platform, Xumo devices and services feature an entertainment experience designed to make it easy for consumers to find and enjoy their favorite streaming content through a world-class user interface and voice search, and for partners to meaningfully connect and engage with millions of consumers.

Job Description

Additional Job Info:

• Position is office based in Irvine, CA- 4 days/week & 1 day/week remote.
• This position is not eligible for visa sponsorship.  Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship.

Basic Qualifications

• Bachelor’s degree in a related field, such as Computer Science, or related technology certification
• Minimum of five (5) years of planning, developing and delivering video and EPG metadata integrations
• Minimum of five (5) years of relevant experience with OTT video streaming technologies (HLS/DASH/DRM) and cloud infrastructure
• Excellent communication skills with ability to drive and lead meetings around business systems and/or related topics as well as efficiently and effectively communicate with cross functional partners from highly technical to business oriented
• Analytical mind & strong problem-solving capabilities with experience launching/scaling products and features to solve complex challenges
• Strong collaborator with excellent written and verbal communication skills
• Strong organizational, analytical, and troubleshooting skills
• Strong process and systems background with knowledge and experience in agile development/project methodologies

Highly Preferred Qualifications & Experience 

• Experience in Television/Broadcast/FAST, Media, Technology, or related field
• Familiarity with video ad insertion technologies in TV or streaming media solutions
• Familiarity with AWS Media Services, as well as related infrastructure
• Experience with content metadata solutions such as Gracenote TMS
• Experience with Content Management and/or Asset Management Systems
• Proficiency with relational databases, performing SQL queries, and other querying tools
• Proficiency with Jira or similar product management tools

Core Responsibilities

• In this role, you will play a crucial role in managing and supporting the Xumo Enterprise distribution platform business unit
• As a key contributor to our organization, you will collaborate with cross-functional teams to deliver best-in-class solutions that improve our platform customers’ viewing experience
• Generate product strategy and execution that will drive the success of our streaming services from content feed and EPG metadata acquisition through to monetization and outbound delivery
• Responsibilities include but are not limited to: 
  • partnering with various engineering teams to create, maintain, and innovate the Enterprise onboarding roadmap
  • collaborating and communicating with external Platform Partners on their integration progress
  • close supervision of budget and related costs associated with video and other infrastructure for the integrations
  • video, content, and ad operation support, to include replication and deployment of existing architecture and workflows
  • coordinating business as usual support with various internal groups, ensuring minimal impact on platform partners
• Take ownership of the platform onboarding process, from introduction to launch, and ensure that all integration requirements meet quality standards and are delivered on time and within budget
• Exceptional organization skills will be necessary as this role will closely liaise with Project Management Office
• Use data and analytics to inform platform partner onboarding and support  decisions and continuously improve the video playback experience for our platform partner viewers
• Stay up-to-date with the latest developments in technology and use your knowledge to identify opportunities for leveraging new technologies in video and EPG metadata delivery
• Communicate integration updates and progress to key stakeholders, including senior leadership, and solicit feedback to improve our integration process continually
• Ability to work non-traditional hours (as needed) for various critical global events
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Skills:

Product Development; Video Content; Product Management; Video Streaming

Salary:

Primary Location Pay Range: $152,257.69 - $228,386.54

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

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