Patient Access Representative

2 months ago

VENTURA, United States Guidehouse Full time

Job Family:

Admitting Representative


Travel Required:

None


Clearance Required:

None

​What You Will Do:

  • The Patient Access Representative will provide efficient, timely, courteous registration services to ensure a high level of customer service.

  • Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre- admitting, admitting and/or registering, routing or escorting patients, family or visitors.

  • The primary responsibility is to assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff.

  • Shift: 8 hour shifts ONSITE at Community Memorial Hospital in Ventura, CA - with rotating weekends & holidays


What You Will Need:

  • High School Diploma or equivalent (GED)

  • One year (1) or more of prior relevant experience in a medical/clinical/dental/hospital setting OR customer service setting.


What Would Be Nice To Have:

  • One (1) year Patient Access experience

  • One (1) year Customer Service experience

  • Data Entry experience

  • Familiarities to Health Plans/Insurances

  • Bilingual in English and Spanish

The annual salary range for this position is $37,600.00-$56,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.


Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.


If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.


Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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