Manager, Change Risk Assessments

Locations: VA - McLean, United States of America, McLean, Virginia

Manager, Change Risk Assessments - International

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking globally. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Manager, Change Risk Assessments - International

Capital One is one of the fastest growing organizations in the world today and we are growing our teams globally. As a Risk Manager for international change risk assessments, you will play a pivotal role in developing and driving our international risk management framework. 

The Manager for Change Risk Assessments will support our Enterprise Services (ES) Risk office in Capital One’s first line of defense, and will be on the forefront of enabling our business partners to efficiently and effectively deliver strategic change initiatives (e.g. international activities) while ensuring that risks are appropriately identified and mitigated. Specifically, in this position, you will help lead the international risk assessment processes for ES, which includes executing and enhancing our risk management processes across Capital One, influencing outcomes supporting the broader enterprise International Risk Strategy, and driving consistency and transparency across the enterprise so that we consistently identify individual risks to mitigate as well as comprehensively roll up key themes and generate views of aggregate risk across the company. You will collaborate closely with associates and senior leaders across all lines of defense, Lines of Business, and other risk management teams to support this work.  This includes implementing risk management tools and frameworks for the organization and managing a sustainable and mature process to identify, assess, mitigate, and monitor risk.

Risk Managers at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. A successful Risk Manager operates from a foundation of knowledge about the Line of Business with whom they are working, laws / regulations, processes and associated controls, and good risk management practices. They are forward thinking, quick to adapt, and technologically adept. Risk Managers have a broad level of exposure across the lines of business and have the opportunity to work with the business to create and implement innovative solutions to appropriately manage risks within Enterprise Services. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. 

Responsibilities: 

• Drive and coordinate work related to Capital One’s emerging international risk management function, specifically lead the international risk assessment processes for Enterprise Services

• Track and assess international initiatives through the current LAUNCH risk assessment process, working with the first line of defense Technology and Cyber teams, LOB, and second line of defense teams, to ensure effective collaboration within the team and across stakeholder groups.

• Identify and implement local process improvements to drive efficiency and maximize value

• Assist the ES Risk leadership team and country leadership team(s) in delivering their strategy and service model

• Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for Senior Management.

• Define and execute education and training campaigns to ensure that Change Driven Risk Assessment (CDRA) programs remain visible and effective

• Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management, and other governance activities.

• Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices.

• Support and lead cross-functional projects across a variety of strategic initiatives, including potential oversight of third party resources.

• Stay current on the changing regulatory environment and understand the impacts to our international operations.

• Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable.

• Participate in and execute other special projects for the team on a periodic basis

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 4 years of experience in risk management

• At least 4 years of experience planning and leading risk assessments and audits

• At least 4 years of experience supporting, partnering, and interacting with internal business clients

• At least 3 years of project or process management experience

Preferred Qualifications:

• 7+ years of experience in risk management

• 5+ years of project management experience leading cross functional projects

• 2+ years of experience supporting an International program or Country Risk Management program

• Ability to set direction, manage expectations, and lead cross-functional teams

• Ability to communicate and influence clearly and to interact effectively at all levels of the organization

• Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership)

• Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

• Consulting experience with a Big 4 firm

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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