Sr. Field Enablement Lead, North America Field Enablement

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.Our team is responsible for supporting the North America AWS Global Sales (AGS) organization. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action.The Business Unit Aligned Field Enablement (FE) Lead aims to unleash the field’s potential through learning that feels effortless, working backwards from a line of business leaders (e.g. North America, ISV, FSI, Retail & CPG, DNB). Our organization works to enable the OneTeam to meet their goals and exceed our AWS customers’ expectations as Trusted Enablement Advisors by 1) Leading discovery, business alignment, needs analysis, prioritization, and cross-functional interlock; 2) Curating, orchestrating, developing, and/or landing enablement initiatives; and 3) Monitoring and measuring the impact of enablement initiatives. A successful candidate has experience working in teams with strong strategic and operational capabilities.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilitiesKey job responsibilities- Translate business needs into a field enablement plan for the dynamic sales organization.- Perform detailed needs assessments in coordination with internal resources then create, develop, manage, and lead the successful execution of cross-functional programs in conjunction with Business leaders and other key stakeholders.- Assist in the development of the strategic readiness plan, program management, and project management for field enablement activities- Drive execution of the various onboarding and always-boarding initiatives and programs in your assigned area.- Design and implement metrics to measure training programs impact, effectiveness, appropriateness, and utility.- Review and manage the existing content library to determine opportunities to improve the learning experience, ensure the content is current and relevant and best technology is employed.- Continually assess readiness gaps, and work with the appropriate stakeholders to quickly develop the right initiatives and programs to close them.- Work with peers and leadership to scale area programs across North America- Drive alignment, planning, and execution across the various workstreams and teams involved, ensuring effective communication, risk mitigation, and high-quality delivery- Deeply understand the business context and requirements, translating them into a comprehensive enablement program plan with clear milestones, dependencies, and resource needs- Proactively identify and resolve roadblocks, escalating issues as necessary to keep the program on track.- A key part of the role is continuous stakeholder engagement, facilitating regular reviews and feedback loops to incorporate evolving priorities.About the teamAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- A combination of 8+ years’ experience in sales enablement / sales training with increasing influence and responsibility or prior sales / business consulting experience with some sales enablement / sales training experiencePREFERRED QUALIFICATIONS- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadership- Experience managing curricula and training events in Learning Management System- Detail-oriented and highly organized individual with ability to maintain high levels of accuracy- Entrepreneurial skills with experience implementing new projects and concepts within organizations, working closely with senior level cross-functional stakeholders- Experience using sales or customer relationship management (CRM) tools such as Salesforce.com and various content/knowledge management systems- Ability to be flexible and a good understanding of how to get things done in an unstructured environmentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.