Seasonal Retail Customer Service Team Member

2 weeks ago

Scarborough, United States Michaels Full time
Store - PORTLAND, ME

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
  • Help customers shop, locate products, and provide them with solutions
  • Provide a fast and friendly checkout experience; execute cash handling to standards
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
  • Educate customers on the Voice of Customer (VOC) survey
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck unload, stocking, and planogram (POGs) processes
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production
Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires
  • Retail and/or customer service experience preferred
Physical Requirements

Work Environment
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

  • Dynamic Retail Sales Specialist

    6 days ago

    Scarborough, Maine, United States SAS Retail Services Full time

    OverviewSAS Retail Services is a dynamic environment where detail-oriented professionals thrive. Our team is dedicated to optimizing sales opportunities for stores and suppliers.Salary & BenefitsA competitive wage of $16.00 per hour ensures our team members are fairly compensated for their hard work. In addition to a competitive salary, we offer early access...

  • Retail Sales Representative

    2 months ago

    Scarborough, United States SAS Retail Services Full time

    SAS Retail Services - JobID: PDX_ASI_11B9377F-3C35-429F-8D27-0313D483DFB5 [Sales Associate / Team Member] As a Retail Sales Representative at SAS Retail Services, you'll: Develop and grow sales volume in your assigned territory through effective fact-based selling and relationship building; Effectively gain front end and main aisle presence of client brands;...

  • Retail Sales Optimization Specialist

    7 days ago

    Scarborough, Maine, United States SAS Retail Services Full time

    Unlock a rewarding career in retail sales optimization with SAS Retail Services. As a Display/Shelving Reset Merchandiser, you will play a vital role in ensuring grocery products are displayed correctly in stores, driving sales and growth.Sales Performance and GrowthWe're committed to delivering exceptional customer experiences and driving business results...

  • Retail Product Display Specialist

    6 days ago

    Scarborough, Maine, United States SAS Retail Services Full time

    Job SummaryWe are seeking a detail-oriented Retail Product Display Specialist to join our team at SAS Retail Services. This role involves ensuring product displays align with planograms, providing competitive wages and training opportunities for growth.About the RoleThe successful candidate will work Monday – Thursday, with start times varying within an...

  • Store Team Member

    6 days ago

    Scarborough, Maine, United States Walmart Full time

    We're seeking highly motivated and customer-focused individuals to join our Store Team as Retail Sales Specialists. In this role, you'll have the opportunity to work in a fast-paced retail environment, providing exceptional customer service and contributing to the success of our General Merchandise department.Your key responsibilities will include:Fulfilling...

  • Carwash/Gas Attendant Team Member

    2 weeks ago

    Scarborough, Maine, United States Wal-Mart Stores , Inc. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Carwash/Gas Attendant Team Member to join our team at Sam's Club in Scarborough, ME. This is a fantastic opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional member service while ensuring the highest level of quality in our car wash and...

  • Retail Sales Associate

    2 weeks ago

    Scarborough, Maine, United States Sam's Club Full time

    About the Role: As a Retail Sales Associate at Sam's Club, you will play a critical role in delivering exceptional membership experiences to our valued customers.Job Summary: The primary responsibility of this position is to provide top-notch customer service, ensuring that every member feels welcome and supported throughout their shopping journey.Main...

  • Seasonal Support Driver

    2 weeks ago

    Scarborough, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver youll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being...

  • Customer Service Liaison

    2 weeks ago

    Scarborough, Maine, United States Destination Pet LLC Full time

    Our MissionAt Destination Pet LLC, we're dedicated to providing top-notch pet care services that exceed our clients' expectations.We're seeking a highly skilled Customer Service Representative to join our team at Mutty Paws Academy.Key ResponsibilitiesDeliver exceptional customer service by welcoming clients and pet guests, ensuring pet guests have...

  • Customer Service Representative

    6 months ago

    Scarborough, United States Maine Community Bank Full time

    Job Type Full-time Description Position Title: Customer Service RepresentativeDepartment: Retail BranchReports To: Branch Manager/Assistant Branch ManagerFLSA Status: Non-exemptDate Revised/Approved: January 2020POSITION SUMMARY: The Customer Service Representative is responsible for accurately and courteously meeting new and existing customer account needs;...

  • Reset Merchandiser

    6 days ago

    Scarborough, United States SAS Retail Services Full time

    Reset Merchandiser at SAS Retail Services summary: The Reset Merchandiser plays a crucial role in retail by ensuring product displays are optimally aligned with planograms. This position offers a competitive wage, training, and growth opportunities within the SAS Retail Services team. Ideal candidates are detail-oriented individuals who enjoy physical...

  • Environmental Services Team Member

    1 month ago

    Scarborough, United States MaineHealth Full time

    Description Maine Medical Center Service/Maintenance Support Req #: 1344 Summary Summary:The Environmental Services Team Member role performs a variety of cleaning tasks to maintain patient rooms, offices, hallways, and other assigned areas to ensure standards of cleanliness and safety. Required Minimum Knowledge, Skills, and Abilities (KSAs) 1....

  • Store Shelving Reset Merchandiser

    6 days ago

    Scarborough, United States SAS Retail Services Full time

    Store Shelving Reset Merchandiser at SAS Retail Services summary: As a Store Shelving Reset Merchandiser, you will be responsible for ensuring that products are displayed according to the latest plan to enhance sales opportunities in grocery stores. This position offers competitive wages, specialized training, and opportunities for growth, all while...

  • Store Shelving Reset Merchandiser

    6 days ago

    Scarborough, United States SAS Retail Services Full time

    Store Shelving Reset Merchandiser at SAS Retail Services summary: As a Store Shelving Reset Merchandiser, you will be responsible for ensuring that products are displayed according to the latest plan to enhance sales opportunities in grocery stores. This position offers competitive wages, specialized training, and opportunities for growth, all while...

  • Customer Service Representative

    15 hours ago

    Scarborough, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...

  • Display/Shelving Reset Merchandiser

    1 week ago

    Scarborough, United States SAS Retail Services Full time

    Display/Shelving Reset Merchandiser at SAS Retail Services summary: As a Display/Shelving Reset Merchandiser, you will ensure that grocery products are displayed correctly in stores, optimizing product visibility for sales. This role requires physical work, including moving and lifting products, and offers specialized training and growth opportunities...

  • Customer Service Representative

    1 month ago

    Scarborough, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Customer Service Representative

    1 month ago

    Scarborough, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Industrial Sanitation Team Member

    2 months ago

    Scarborough, United States It'll Be LLC Full time $20

    Industrial Sanitation Team Member -1st Shift - $19.50/hr The position of Industrial Sanitation Team Member requires a mature, professional, punctual individual who consistently exhibits sound judgment and a positive attitude in the workplace, whilst understanding It’ll Be Pizza operating procedures and standards. The key attributes of an individual in this...

  • Dishroom Team Member

    2 weeks ago

    Scarborough, Maine, United States Texas Roadhouse Full time

    **About the Role:**We are seeking a reliable and detail-oriented Dishroom Team Member to join our team at Texas Roadhouse. As a key member of our kitchen staff, you will play a vital role in ensuring our guests have an exceptional dining experience.Responsibilities:Operate the dish machine to ensure dishes are cleaned and sanitized efficiently.Supervise...