International Senior Manager, Complex Accounts

4 weeks ago


INDIANAPOLIS, United States Charles Schwab Full time
Position Type: RegularYour opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

 

The International Senior Manager, Complex Accounts works with complex, high risk relationships as defined by our Anti-Money Laundering (AML) policy and Account Acceptance rules. This position will support the International Branch Managers and Financial Consultants in understanding the client’s business & investment objectives to meet Know Your Customer (KYC) requirements, set expectations with the advisor/client, and ensure the appropriate Customer Due Diligence (CDD) and International Enhanced Due Diligence (IEDD) requirements are met both at on-boarding and throughout the life of the account. In addition to the complex account work the Manager will have primary responsibility for individual high risk enhanced due diligence. 

The Senior Manager will:

  • ​​​​​​​​Work with International Branch Managers and Financial Consultants to maintain a thorough understanding of the client’s line of business, account purpose and/or expected activity at Schwab
  • Ensure due diligence surrounding high risk individuals and foreign individuals satisfies both regulatory and business requirements. Work closely with AML to assess the risks and mitigation steps surrounding high risk individuals
  • Handle in depth International Branch Manager and Financial Consultant interactions to better understand client details and account purpose with advisor/client/branch and request/review additional information to support EDD high risk process
  • Prepare and present cases for business acceptance review groups
  • Serve as a central point of contact for the International Branches to provide acquisition support on new complex accounts and setting expectations around the Know Your Client review conducted during the on-boarding process
  • Collaborate with internal service teams/Financial Consultants, or other personnel, to understand the client’s complete relationship at Schwab, including accounts in which the agents or beneficial owners have a role
  • Identify, escalate and help to address issues and potential trends
  • Provide advice and guidance on relevant firm policies
  • Understand the inherent risks associated with complex accounts, higher risk client relationships, and exception requests.
  • Partner with EDD teams to ascertain level of risk to Schwab based on stated purpose, expected activity and structure
  • Assist with ongoing account business risk reviews
  • Proactively identify and actively participate autonomously in projects to completion in support of the team and the business
  • Actively mentor, coach, develop and offer assistance to new and existing team members, service teams, and other partners displaying leadership amongst your peers
  • Assist with Spanish language supervision responsibilities
What you have

Required Qualifications

 

  • Bachelor’s degree or equivalent experience
  • Minimum 2-5 years’ experience in financial services focused on supervisory, risk, control, or compliance
  • Fluent Spanish is required
  • Series 7 and 9/10 licenses
  • Working knowledge of international entity/trust types, complex structures (including layers) and associated documentation
  • Good knowledge of KYC rules and regulations
  • Experience implementing process improvements

Preferred Qualifications

  • Relative experience with risk analysis, compliance or AML processes
  • Ability to influence others through the development of strong working relationships
  • Proven supervision and oversight skills with a working knowledge of industry standards and policies
  • Experience executing both strategic and tactical objectives
  • Good business judgment with ability to balance and explain risk vs reward relationship
  • The ability to work independently, with minimum guidance
  • The ability to work on multiple projects and prioritize based on risk and business needs
  • Good ability to assess regulatory impacts and communicate risk
  • Problem resolution skills with ability to work effectively across departments to resolve issues
  • Strong attention to detail and analytical skills
  • Strong relationship building skills, including both clients and business partners

 


What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance


  • Indianapolis, United States Sponsel CPA Group Full time

    Sponsel CPA GroupAudit Senior AccountantJob DutiesThe ideal candidate must be able to successfully perform the following duties:• Lead the planning, fieldwork and completion of compilations, reviews, and audits• Prepare and review financial statements and management letters with minimal supervision• Review work papers on engagements prepared by audit...


  • Indianapolis, United States Sponsel CPA Group Full time

    Job DescriptionJob DescriptionSponsel CPA GroupAudit Senior AccountantJob DutiesThe ideal candidate must be able to successfully perform the following duties:• Lead the planning, fieldwork and completion of compilations, reviews, and audits• Prepare and review financial statements and management letters with minimal supervision• Review work papers on...


  • Indianapolis, United States iPromo LLC Full time

    100% WFH Senior Account Manager - Promotional ProductsSenior Account Manager position. Base + Commission + Quarterly Bonus with existing accounts and inbound leads. Good opportunity to work with a company with 25 years experience, with great culture, a robust support team, and a strong leadership team.In this remote role, you'll be responsible for:Building...

  • Senior Account Manager

    7 months ago


    Indianapolis, United States Circle Logistics, Inc Full time

    Title: Senior Account ManagerReports To: Director of Operations Account Management/Branch ManagerResponsible For: The management of National Accounts and Associated Operations StaffOverview:As a Senior Account Manager, you will represent Circle Logistics and manage and promote our services to new customers, build and manage your book of business, and provide...


  • Indianapolis, United States Hilti North America Full time

    Job reference: WD-0033496 Senior Project Account Manager Indianapolis What's the role? The role of the Senior Project Account Manager is to own the relationship of customers with a specific geographic area representing sustainable and accelerated growth potential. This role is responsible for penetrating these customers and gaining a share of wallet through...


  • Indianapolis, United States Elevance Health Full time

    Internal IT Auditor Senior Location: Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an...

  • Accounting Intern

    3 days ago


    Indianapolis, United States S&K Building Services Inc Full time

    S&K Building Services is actively looking for a driven Accounting Intern who is ready for an immersive, real-world experience. To be a strong candidate for our Accounting Internship, you should possess an understanding of accounting and financial principles, a positive attitude, and willingness to pe a part of a fast-paced environment. We are searching for...


  • Indianapolis, Indiana, United States Jobot Full time

    About the RoleThis is a highly sought-after position as a Senior Tax Consultant in our dynamic team. As an expert in tax services, you will deliver high-quality results while working closely with clients to provide exceptional planning, consulting, and expertise.Responsibilities:Deliver a full range of tax services in compliance with laws and regulations...


  • Indianapolis, Indiana, United States Jobot Full time

    About the RoleWe are seeking an experienced Senior International Tax Professional to lead our tax and accounting team as a High Net Worth Tax Manager. The ideal candidate will have a strong background in taxation, leadership, and team management.

  • Accounting Intern

    3 days ago


    Indianapolis, United States Pepper Construction Full time

    Accounting Intern - Summer 2025Indianapolis, IN, USA Req #419Tuesday, December 31, 2024With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides clients the experience and resources of a national company,...

  • Accounting Intern

    1 day ago


    Indianapolis, United States Pepper Construction Full time

    Accounting Intern - Summer 2025Indianapolis, IN, USA Req #419Tuesday, January 7, 2025With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides clients the experience and resources of a national company,...


  • Indianapolis, Indiana, United States Platinum Global Talent Solutions Ltd. Full time

    Platinum Global Talent Solutions is a leading provider of global consultancy services, renowned for delivering high-profile, complex, and iconic large-scale capital projects.We are seeking an experienced Cost Manager to support major capital projects in the Life Sciences and Industrial Manufacturing sectors.This is a client-facing role where you will provide...


  • Indianapolis, United States Elevance Health Full time

    Internal IT Auditor Senior Location: Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance...

  • Accounting Intern

    3 days ago


    Indianapolis, United States Bowen Engineering Full time

    Internship Description The Accounting Intern will gain exposure to a wide range of business accounting duties including analyzing data, preparing financial reports, and learning about various accounting activities. Under the supervision of our Accounting Manager, the Accounting Intern can expect to participate in the preparation of journal entries and...


  • Indianapolis, United States Apex Benefits Group Full time

    Job DescriptionJob DescriptionAre you interested in joining a successfully growing organization that has been recognized repeatedly as a state and national Best Places to Work? If so, join Apex Benefits!Apex Benefits, a leading benefits consulting firm headquartered in Indianapolis, Indiana is looking for a growth-minded, dynamic, strategic benefits senior...


  • Indianapolis, United States Disability Solutions Full time

    If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no...


  • Indianapolis, Indiana, United States Abode Care Partners Full time

    Job OverviewNurse Practitioners at Abode Care Partners provide medical care to seniors and patients with complex needs in various settings, including homes and assisted living facilities. The role offers competitive compensation between $105,000 to $120,000 annually, flexible scheduling, and opportunities for professional growth.About the PositionThis is a...


  • Indianapolis, United States KSM (Katz, Sapper & Miller) Full time

    We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. Through our deep experience across multiple disciplines and industries, we provide our clients with the inspiration, insight, and technical expertise they need to achieve great things.Our firm is rooted in entrepreneurialism and committed to excellence –...


  • Indianapolis, Indiana, United States Sponsel CPA Group Full time

    Senior Accounting Professional Wanted: Sponsel CPA Group is looking for an experienced Senior Accountant to join our team. As a key member of our audit team, you will be responsible for leading audits, reviewing financial statements, and supervising staff members.About the Role: The ideal candidate will have a strong background in accounting, excellent...

  • Senior Accountant

    5 days ago


    Indianapolis, United States Salesforce.Com Inc Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry...