Retail Lead, Yellowstone General Stores

5 days ago

Yellowstone National Park, United States Disability Solutions Full time
The opportunity

Delaware North Parks and Resorts is hiring seasonal Retail Leads to join our team at the Yellowstone General Stores for the 2025 season in Yellowstone National Park, Wyoming. As a Retail Lead, you will be responsible for supervising the performance of team members in your specific department.

If you enjoy working with people from diverse backgrounds, like a fast-paced job, and seek hands-on learning, our Parks and Resorts team invites you to apply today.

Pay $18.25 - $18.75 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offerLife at Yellowstone General Stores

Looking for a job you love? Be part of a global team fortunate enough to live and work in Yellowstone National Park, our nations first National Park With nearly 3500 square miles of park and 1000 miles of trails, you'll never get bored. Each day inspires in special places like this.

  • Dorm-style housing is available for $50/ week including free laundry
  • Full RV hookups range from $50 to $80/ week including water, sewer, and electricity
  • Meals provided at $75/ week (optional for RV residents)
  • Endless adventure opportunities in Yellowstone include wildlife watching, cycling, camping, kayaking, horseback riding, swimming, and much more
  • Close access to Grand Teton National Park and historic western town Cody, Wyoming
Perks at Yellowstone General Stores
  • Weekly pay
  • Employee discounts 30% off non-grocery items
  • Flexible work schedules you can expect to work 32-40 hours per week
  • Low-cost access to Yellowstone National Park urgent care facilities
  • Free and low-cost recreational opportunities including Yellowstone Employee Recreation Program (YCERP) which offers sports, equipment rental, guided hikes, raft trips, educational seminars, and more
  • Referral bonus earn $200 for each eligible referral
  • Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties

What will you do?
  • Supervises retail associates; completes store/warehouse operational needs by assigning employees and following up on work results.
  • Trains associate and works to maintain retail standards, policies, and procedures.
  • Monitors store floor, and assists with guests' needs and requests
  • Assists guests and team members, escalating concerns or questions to supervisor or manager as needed
  • Ability to deescalated guest and team member complaints or concerns and redirect to management
  • Perform other duties assigned
More about you
  • Must be at least 18 years of age
  • Previous experience leading or supervising in a retail space is preferred
  • No high school diploma or GED required
Physical requirements
  • Long-term standing, walking, bending, and reaching
  • Repetitive lifting of up to 50 pounds
Shift details

Day shift
Evening shift
Holidays
Weekends
Split shift

Who we are

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We offer dorm-style employee housing or full-hookup RV sites. We also offer an employee meal program, store discounts, and recreational activities in Yellowstone National Park for our team members.

Our business is all about people, and that includes you. At Delaware North, youre not just part of a team youre part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.

Together, were shaping the future of hospitality come grow with us

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.


$18.25 - $18.75 / hourRequiredPreferredJob Industries
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