Information Systems Architect

2 weeks ago

Anderson, United States DP Professionals Inc Full time
DPP is seeking an Information Systems Architect for an opportunity in Anderson, SC.

Work arrangement:

  • Partially Onsite, 50% remote
  • W2 position; 3 months
Project scope:
  • The types of project the subject expert will focus on expertise for design and development of a CUI VDI environment, Window systems and images, technical and engineer support, and one-on-one training to identified System Administrators
Position description:
  • Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3 technical support for Citrix/XenApps server environment.
  • This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
  • Review user requirements and provide direction in the identification of problem and potential resolution.
  • Provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems.
  • Define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.
Responsibilities and duties:
  • Providing level-2 and level-3 technical support for Citrix / XenApps server environment
  • Monitoring of VDI platform with various client tools Netscaler, ControlUP)
  • Support will include:
  • VDI End-User Sessions
  • VDI Stack
  • Level-2 management and technical support
  • Ensuring virtual sessions are working as intended
  • Handling IT- VDI related requests or inquiries received by client helpdesk
  • Ensuring all Citrix platform server systems under management have updated software patches
  • XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
  • Ensure high levels of client satisfaction for the products/solutions which are supported
  • Addresses all technical questions around VDI and Citrix
  • Participate in client meetings to update team members
  • Ability to be the technical Subject Matter Expert within the domain
Qualifications Skills, Experience & Qualifications :
  • Advanced system testing tool knowledge & experience
  • Strong technical experience with the following technologies: * Citrix Xen Desktop
  • Citrix Xen Server
  • VMware (vSphere)
  • Ability to work well within a team environment
  • Experience with Workflow analysis
  • Technical collaboration for client problem solving
  • Ability to apply best practices to ensure maximum amount of production
  • Ability to provide one-on-one training to teammates
Required knowledge, skills, and abilities:
  • Effective communication skills (written and oral).
  • Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
  • Team member training.
  • Citrix Administration Certification
  • Adaptable, flexible, and self-motivated with strong technical and problem solving skills.
Preferred KSAs:
  • Ability to effectively communicate with large or small groups of people through written or spoken communication
  • Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.
  • Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.
  • Develop update processes and work with team members to maintain currency in the VDI environment;
  • Technical expertise a must.
Required education/equivalencies:
  • A bachelors of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows enviroment and experience in Citrix VDI.
Interested? Learn more:
Click the apply button or contact our recruiter Maricel at to learn more about this position (#24-00716).

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Authorized US Worker - s and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/ Information Systems Architect (Hybrid)

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