Salesforce Business Analyst
4 weeks ago
SFMC (salesforce marketing cloud) Business Analyst - Job Description:
This person is the primary liaison between the IT and ADC Commercial business.
Primary responsibilities include:
Assists in the liaison activities between the IT and business areas.
Assists in determining business requirements and developing a business case (KPI).
Assures project quality by using standard development methodologies and by working with Software Quality Assurance (SQA) to develop and execute project quality plans.
Maintains project delivery information using portfolio management tool and by working with appropriate project stakeholders. Reviews efforts of work to determine timeframe and procedures for accomplishing tasks.
Responsible for compliance with applicable Corporate and Divisional Policies and procedures
Communicates project status by preparing standard status reports, and by participating in departmental and customer project status update meetings.
Identifies and implements process improvements.
Perform KPI fulfillment/assessment.
Required Education/Qualification:
Bachelor's degree or equivalent experience
Min 5 years of experience with business analysis activities
Strong knowledge of Salesforce Administration (capable to do hands-on configurations)
Strong analytical ability - MS Project Online, Excel, PowerPoint required
Strong written and oral communication skills and the ability to translate between business-focused and technical-focused individuals
Experience in developing, communicating, and managing simple to moderate project plans
Strong organizational skills
Preferred Qualification/Experience
Experience with Veeva CRM
Prior Healthcare experience
Experience working in an Agile Scrum team
Experience working with Commercial operations team
Specifics from the manager: Responsibilities:
Relationship Management:
Strong trust relationship with Business Stakeholders
Excellence in Communications
Strong trust relationship with Delivery team.
Requirements Analysis:
Lead and Facilitate requirements gathering discussions
Translate business requirements into design specifications
Facilitate Business Case and Use Case Development
Ensure the value proposition is documented, understood and agreed
Provide domain specific subject matter expertise
Provide accurate project estimations
Solution Design & Management:
Drive Solution Design with enterprise alignment in mind
End to End understanding of IT services/solutions in your domain
Skills Required:
Salesforce Marketing cloud ( MUST have 5 plus yrs. Experience)
Agile/Scrum understanding
Business/IT Analyst
Jira/Workfront
Skills:
Salesforce.com, Business analysis, Requirements gathering, Salesforce administration, marketing cloud, salesforce, erpss, jira, workfront
Top Skills Details:
Salesforce.com,Business analysis,Requirements gathering,Salesforce administration,marketing cloud,salesforce,erpss
Additional Skills & Qualifications:
- Need someone who has used salesforce marketing cloud, very familiar with salesforce products
- Must have Business analyst experience
- Not looking for someone as technical as a salesforce developer
Specifics from manager: Responsibilities:
Relationship Management:
Strong trust relationship with Business Stakeholders
Excellence in Communications
Strong trust relationship with Delivery team.
Requirements Analysis:
Lead and Facilitate requirements gathering discussions
Translate business requirements into design specifications
Facilitate Business Case and Use Case Development
Ensure the value proposition is documented, understood and agreed
Provide domain specific subject matter expertise
Provide accurate project estimations
Solution Design & Management:
Drive Solution Design with enterprise alignment in mind
End to End understanding of IT services/solutions in your domain
Skills Required:
Salesforce Marketing cloud ( MUST have 5 plus yrs. Experience)
Agile/Scrum understanding
Business/IT Analyst
Jira/Workfront
Experience Level:
Expert Level
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
? Medical, dental & vision
? Critical Illness, Accident, and Hospital
? 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
? Life Insurance (Voluntary Life & AD&D for the employee and dependents)
? Short and long-term disability
? Health Spending Account (HSA)
? Transportation benefits
? Employee Assistance Program
? Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Salesforce Business Analyst
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