Intapp Application Engineer

3 weeks ago

Houston, United States Request Technology, LLC Full time

***We are unable to sponsor as this is a permanent full-time role***

***Hybrid 3 days onsite 2 days remote***

A prestigious law firm is looking for an Intapp Application Engineer. This role will focus on support, configuration, and operational support of Intapp product suite including Walls, Time, Intake, Conflicts, etc. This engineer must have experience with SQL query, SQL server, and Azure.

Responsibilities:

  • Provide Level 3 operational or systematic support and maintenance for the Firm s Risk Applications technology departmental applications; in some specific cases, Level 2 support may be required. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
  • Coordinate and implement new components and upgrades to departmental applications. This includes coordination, integration and support of business applications and data. The position will be instrumental in systems upgrades and conversions and actively manage the relationship with various non-IT business departments.
  • Adhere to the Firm s Security and Governance requirements across all administered applications.
  • Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
  • Adhere to the Firm s IT Service Delivery standards and Change Control processes.
  • Develop and maintain troubleshooting and configuration documentation for administered systems.
  • Develop or enhance quality control reports and electronic monitoring to assure regulatory and data quality compliance.
  • Collaborate with business users in designing and implementing analytics to help them interpret their data in order to make better business decisions.
  • Write functional and technical specifications including application design changes and integrations for development.
  • Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Finance, Risk and Litigation Applications team.

Qualifications & Requirements

  • The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years experience of application support/configuration in a legal environment.
  • Experience with SQL Query is required.
  • Experience with Risk applications such as Intapp Product Suite (Intake, Conflicts, Terms, Workspaces, Walls, Time), File Retention and Disposition (iCompli), Court Docketing (CompuLaw, Court Alert) is required.
  • Experience with Microsoft PowerShell scripting is preferred
  • Microsoft SQL Server
  • Microsoft SQL Server Reporting Services
  • Microsoft Active Directory
  • Microsoft Internet Information Services
  • Windows Server and Desktop operating system environments.
  • Azure
  • Jira
  • ServiceNow
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