System Administrator

2 days ago

Washington Dc, United States DANE, LLC Full time
  • Support Microsoft Endpoint Configuration Manager and Intune administration and
    engineering, to include collection and query creation and management; application
    and package deployment; content distribution, management and troubleshooting,
    and custom report creation.
  • Organize and provide support in the sustainment of end-point devices as part of a
    large enterprise.
  • Collaborate with team and client to increase efficiency of processes while increasing
    overall organizational security levels.
  • Lead continuous improvement effort within team and work with support organization
    to improve operations and execution.
  • Coordinate the maintenance of established standard operating environment (SOE)
    for desktop and remote devices.
  • Plan and execute the update of Windows 10/11 systems to latest builds. Coordinate
    and perform duties using tools to identify, mitigate risk, and remove vulnerabilities
    from the desktops and remote devices. Coordinate and deploy patches and software
    updates on desktops, remote devices, and servers. Coordinate the deployment of
    non-SOE software such as MS Visio, MS Project, Adobe Acrobat, etc. to desktops
    and remote devices. Managing service request work assignment queues within the
    ticketing system (ServiceNow). Lead problem management effort, identify and
    resolves technical problems related to software deployments.
  • Communicate effectively (in oral and written form) with a variety of audiences, work
    well within small and large team environments.
  • Mentor staff in building troubleshooting skills.
  • Create reports using SQL reporting. Modify/build software packages /updates for
    applications. Create PowerShell scripts to resolve issue with MECM/SCCM clients
    and WMI repository.
  • Create, test, and troubleshoot GPOs.
  • Create packages and deploy drivers and BIOS updates.
  • Create images with using sysprep or MDT process.
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