Cloud Contact Center Engineer

4 weeks ago


Trenton, United States Strategic Resources International Full time
The State of Michigan is looking for a Cloud Engineer - Cloud Contact Center Engineer in Lansing, MI
Interviews: MS Teams video interview with camera ON.
Duration: 1 year with possible extension
Position location: Lansing: Hybrid schedule, 2 days a week in office REQUIRED.

Local and non-local candidates can apply. MUST BE WILLING TO RELOCATE Top Skill & Years of Experience Required:
  • Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred]
  • NICE CXOne Studio experience [3+ years of experience preferred]
  • Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred]
  • Ability to develop, maintain, and troubleshoot webservice API calls [5+ years of experience preferred]

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