Lead Tool Administrator
4 weeks ago
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Project Details:
Role: Lead Tool Administrator
Location:Lanham, MD 20706
Duration:6+ months/longterm
Type:Contract/W2/FTE
Job Description:
Responsibilities:
Administer the suite of network monitoring, configuration management, and incident response tools.
Ensure the optimal configuration and performance of tools such as HP NNMi, HP Operations Orchestration, and StatSeeker.
Perform upgrades, patches, and configuration changes to keep tools up-to-date and fully operational.
Provide training and guidance to other personnel on the correct usage of these tools.
Regularly monitor the tools to detect anomalies, report incidents, and ensure the smooth functioning of network operations.
Qualifications:
Certifications:
o ITIL v3 Foundation or ITIL 4 certification.
o Relevant certifications in specific tools like HP Operations Manager or Splunk.
o Client Experience in Network Management is mandatory
Skills and Experience:
o 5-7 years of experience in administering enterprise IT monitoring and configuration management tools.
o Familiarity with Splunk, Nagios, and ServiceNow for incident and configuration management.
o Ability to develop automation workflows using tools like HP Operations Orchestration.
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