UX Operations Manager

4 weeks ago

Boston, United States Kforce Technology Staffing Full time
RESPONSIBILITIES:
Kforce has a client in Boston, MA that is seeking a UX Operations Manager - FCAT.

Responsibilities:
* Develop and execute product roadmaps and launch plans
* Comfortable working closely with cross-functional teams and plugging information vacuums that exist between them
* Practice foresight in understanding which stakeholders need to be connected to achieve product goals
* Continually infuse the voice of users across program decisions
* Remain attuned to the competitive landscape, staying current on research for customer needs and trends
* Support defining project requirements, user stories, success metrics and acceptance criteria
* Help drive a team-wide commitment to the larger product vision at every turn

REQUIREMENTS:
* 5 years of experience working within a UX design team or FinTech development team
* Enjoys structuring multiple workstreams to accomplish complex problem solving in an ambiguous environment
* Experience leading competitive analyses, creating user stories, defining product differentiation, collaborating on market sizing studies
* Strong communicator and product advocate with experience pitching to leadership and funding teams
* Quick learner and curiosity to understand emerging technologies impact on people's daily lives
* An observer of social trends, economic and technological paradigm shifts and design directions

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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