Associate Director for Digital Data Analytics

1 month ago

Fort Worth, United States OneMain Financial Full time
The Associate Director for Digital Data Analytics will act as both the manager of our digital data analytics team as well as oversee our logged-in experience data domain.

This individual will play a key role in monitoring, measuring, reporting and driving improvements in our digital touch points by using data analytics to inform strategic decisions.

They will work within cross-functional teams to create valuable insights into our digital engagement trends, identify key opportunities for enhancement, and help develop business cases and A/B testing plans to execute on those opportunities.

In addition, this role will be responsible for managing and developing the digital data analytics team, fostering a collaborative environment and enhancing the team's overall capabilities and performance.

The ideal candidate is a proactive, creative thinker with strong leadership skills that can leverage data to provide thought leadership across the organization. They must have a deep understanding of digital analytics and customer engagement in the financial service industry and be able to effectively communicate insights that drive business outcomes.

This role is Hybrid. You should be located within a commutable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, or Dallas/Fort Worth TX.

Target base salary range is $150k - $180k, which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance

Key responsibilities:
  • Data analysis and strategy design: Extract, analyze, and interpret digital customer engagement data from multiple systems to design, recommend, and execute strategies to optimize account management, cross-buy, and self-service capabilities
  • Performance monitoring, reporting, and testing:
    • Develop and manage dashboards and reports that provide real-time insights into customer engagement and digital experience metrics
    • Continuously monitor and evaluate the performance of digital touchpoints and provide actionable recommendations to stakeholders
    • Collaborate with teams to create detailed reports that inform business decisions and track progress toward OKRs
    • Design and implement A/B testing plans to evaluate the impact of changes and refine strategies based on performance
  • Cross-functional collaboration: Collaborate with cross-functional teams (product, marketing, UX design, and more) to create valuable insights into digital engagement trends
  • Insight generation: Identify key opportunities for enhancing the digital experience and help develop business cases to support proposed improvements
  • Insight communication: Effectively summarize and present data-driven insights and results to senior management and stakeholders to inform decision-making and drive strategic initiatives
  • Leadership and development of data analysts: Manage and develop the digital data analytics team, setting up best practices, mentoring team members, and being accountable to the overall team performance
  • Thought leadership and innovation: Provide thought leadership on connecting digital engagement to business outcomes, and help promote a culture of data-driven decision making

Required skills and experience:
  • Educational background: Bachelor's degree (Graduate degree preferred) in a quantitative discipline such as Engineering, Statistics, Economics, Computer Science, or a related field
  • Professional experience: 8+ years of data analytics experience in the financial services industry; experience analyzing and measuring digital customer engagement across channels
  • Technical skills: Ability to utilize tools such as SQL, Heap, Python, Snowflake and R to develop, test, and optimize customer segmentation schemes and engagement strategies
  • Performance monitoring: Ability to create custom dashboards for monitoring digital engagement (in Power BI and other tools); Proficiency in using performance monitoring tools, such as Glass Box
  • Leadership skills: Demonstrated experience in managing and developing data analysts or analytics teams
  • Problem-solving: Demonstrated ability to apply a highly analytical approach to complex problems, with a focus on digital engagement and customer experience
  • Communication Skills: Exceptional written and verbal communication skills
  • Project management: Ability to manage multiple priorities, coordinate teams, and meet deadlines effectively
  • Relationship building: Ability to partner with and develop strong relationships across all organizational levels

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
  • Health and wellbeing options for team members and their dependents
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Continuing education
  • Bonus eligible
  • Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)
  • And more

#LI-DWB

  • Associate Director for Digital Data Analytics

    1 month ago

    Fort Worth, TX, United States OneMain Financial Full time

    The Associate Director for Digital Data Analytics will act as both the manager of our digital data analytics team as well as oversee our logged-in experience data domain.This individual will play a key role in monitoring, measuring, reporting and driving improvements in our digital touch points by using data analytics to inform strategic decisions.They will...

  • Digital Media Director

    6 months ago

    Fort Wayne, United States Deploy Alloy Full time

    About the job Digital Media Director DIGITAL MEDIA DIRECTOR The Digital Media Director is a key leadership role responsible for overseeing and implementing digital media strategies for the agency. The role involves managing and optimizing various digital media channels to drive brand awareness, engagement, and conversions. The Digital Media Director...

  • Digital Marketing Analytics Lead

    2 weeks ago

    Fort Worth, Texas, United States Harnham Full time

    About the Role:We are seeking a highly skilled Digital Marketing Analytics Lead to join our team at Harnham. As an Account Lead, you will be responsible for managing high-impact and high-profile projects, overseeing sizable advertising budgets of over $10M per month, and providing strategic insights across metasearch, paid search, and display.Key...

  • Associate Director of Data Products

    2 months ago

    Fort Worth, TX, United States OneMain Financial Full time

    We are a forward-thinking financial services organization, committed to delivering innovative digital solutions. Our data-driven approach powers our digital products, and we are establishing a shared data products organization to enhance our data platform capabilities and provide actionable insights into digital behaviors and performance.We are seeking an...

  • Data Analytics Developer

    4 weeks ago

    Fort Worth, United States BCforward Full time

    Data Analytics Developer BCforward is currently seeking a highly motivated Data Analytics Developer in Fort Worth, TXPosition Title: Data Analytics Developer Location: Fort Worth, TX Anticipated Start Date: Tentative start Date 12/02/2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed...

  • Director of Data Science

    3 months ago

    fort worth, United States Harnham Full time

    Job Title: Director of Data ScienceLocation: Hybrid (New York, Fort Worth, Ann Arbor), OR remoteTravel Expectation: 25%-35%Salary: $180k-220k base + 15% yearly bonus (based on company and personal performance)Are you a seasoned data science professional passionate about ad tech and real-time bidding? Join our innovative team and lead our data science...

  • Director of Data Science

    6 months ago

    Fort Worth, United States Harnham Full time

    Job Title: Director of Data ScienceLocation: Hybrid (New York, Fort Worth, Ann Arbor), OR remoteTravel Expectation: 25%-35%Salary: $180k-220k base + 15% yearly bonus (based on company and personal performance)Are you a seasoned data science professional passionate about ad tech and real-time bidding? Join our innovative team and lead our data science...

  • Account Director

    4 weeks ago

    Fort Worth, United States Harnham Full time

    The ideal candidate will use their experience in management and working in digital marketing analytics. Manage high performance teams, understand and present raw data including ability to mine for data. Ability to work by yourself (1 person army!) and collaborate, lead a team. Responsibilities Managing up to 5 direct reports (Associate Brand Managers, and...

  • Principal Data Scientist

    4 days ago

    Fort Worth, United States Alcon Full time

    At Alcon, we aspire to lead the world in innovating life-changing vision products because when people see brilliantly, they live brilliantly. As a global leader in eye care, we believe in innovating especially through cutting edge technology. We are on a journey to offer the widest array of eye care and eye health offerings with products that can treat the...

  • Senior Data Analytics Lead

    4 weeks ago

    Fort Worth, Texas, United States Virtuoso, LTD. Full time

    Data Quality Strategy AnalystVirtuoso OverviewVirtuoso, LTD. is the leading global travel agency network specializing in luxury and experiential travel. This by-invitation-only organization comprises over 1,200 travel agency locations with more than 20,000 travel advisors in 54 countries throughout North America, Latin America, the Caribbean, Europe,...

  • Product Management Director for Digital Wallet Ecosystem

    2 weeks ago

    Fort Lauderdale, Florida, United States Seminole Hard Rock Support Services Full time

    Director of Product ManagementSeminole Hard Rock Support Services is seeking a seasoned Product Management Director to spearhead the strategy and execution of our digital wallet ecosystem, enhancing seamless and secure payment experiences for users.About the RoleWe create unforgettable experiences at Hard Rock. As the Director of Product Management for the...

  • Digital Marketing Specialist

    1 month ago

    Fort Worth, Texas, United States Plumbing Webmasters Full time

    Job Description:A digital marketing agency, Plumbing Webmasters, seeks a skilled Account Representative to build long-lasting relationships with clients and drive client retention. As a vital member of our team, you will be responsible for resolving client inquiries, reporting results, and providing exceptional customer service.Key Responsibilities:Provide...

  • Account Director

    3 weeks ago

    Fort Worth, United States Koddi Full time

    Koddi is a fast-growing technology company looking for people who are passionate self-starters. We are searching for an Account Director to lead a team of account managers and digital marketing analysts to strategize and plan for our enterprise travel clients. As an Account Director, you will own the client relationship and will be responsible for ensuring...

  • PMO Manager

    4 days ago

    Fort Worth, United States Disability Solutions Full time

    Location:Rosedale Office BuildingDepartment:IS AdministrationShift:First Shift (United States of America)Standard Weekly Hours:40Summary:As a PMO Manager at Cook Children’s, you will be a contributing IT professional within the Project Management family. The PMO Manager plays a critical role in the coordination and completion of IT projects within the Cook...

  • PMO Manager

    2 weeks ago

    Fort Worth, United States Cook Children's Health Care System Full time

    Location: Rosedale Office Building Department: IS Administration Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: As a PMO Manager at Cook Children's, you will be a contributing IT professional within the Project Management family. The PMO Manager plays a critical role in the coordination and completion of IT projects within...

  • Sr Principal Data Scientist

    4 days ago

    Fort Worth, United States Alcon Full time

    At Alcon, we aspire to lead the world in innovating life-changing vision products because when people see brilliantly, they live brilliantly. As a global leader in eye care, we believe in innovating especially through cutting edge technology. We are on a journey to offer the widest array of eye care and eye health offerings with products that can treat the...

  • Account Director

    4 weeks ago

    Fort Worth, United States Harnham Full time

    The ideal candidate will use their experience in management and working in digital marketing analytics. Manage high performance teams, understand and present raw data including ability to mine for data. Ability to work by yourself (1 person army!) and collaborate, lead a team. Responsibilities Managing 5-7 peopleDeep understanding in meta search, paid...

  • Account Director

    1 month ago

    Fort Worth, United States Koddi Full time

    Koddi is a fast-growing technology company looking for people who are passionate self-starters. We are searching for an Account Director to lead a team of account managers and digital marketing analysts to strategize and plan for our enterprise travel clients. As an Account Director, you will own the client relationship and will be responsible for ensuring...

  • Fair Lending Analytics Director

    4 weeks ago

    Fort Lee, United States Cross River Full time

    Who We Are Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors...

  • Digital Marketing Solutions Lead

    2 weeks ago

    Fort Worth, Texas, United States Koddi Full time

    About KoddiKoddi is a global technology company that specializes in commerce media solutions. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path.Job DescriptionOverviewWe are seeking an experienced Digital Marketing Solutions Lead to join our...