Customer Service Representative

1 month ago


South Charleston, United States FSTONE Technologies Full time

We have an urgent requirement for a Customer Service Representative for a long-term contract project.

Role Customer Service Representative

Duration- 1 Yrs. +

Location- Charleston, WV

Expected Start Date: 30th September

Shift Time: - 10:30 AM 7 PM EST OR 11:30 AM 8 PM EST shift for their initial tour in Operations.

Skills Required:

  • Promoting and/saving products and services.
  • Providing an excellent customer experience via phone.
  • Negotiating and completing save/service order requests from customers.
  • Working with customers patiently, tactfully, and efficiently.
  • Accurately informing customers of various fees and adjustments.
  • Providing options to the customer based on product and service needs.
  • Active listening skills.
  • Ability to follow tactical call flows to optimize the customer experience.

If you are looking for a new project, request you to send me your updated profile to abhishek at fstonetechnologies dot com

Regards,

Piscataway, NJ |



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