Infra Service Management Technician

4 weeks ago

New York, United States ClifyX Full time
Position Title: Infrastructure Service Mgmt. TechnicianLocation: Orange, CA/Denver, CO/New York, NY/Houston, TX/Tampa, FL/Dallas, TX/Piscataway, NJ (Day 1 Onsite)Duration: 6+ Months Job Description:
  • Responsible for the successful delivery of all BAU Technology and Voice tasks.
  • Instrumental role for the successful delivery of IT relocation projects, undertaking the full audit and preliminary works promptly and to the highest standards.
  • Actively monitoring the ticket queue and managing requests through to completion.
  • Housekeeping on IT rooms.
  • Supporting events like annual Power down post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam).
  • Supports hardware decommissioning events.
  • Supports Business moves / changes ensure involvement in early stages of planning.
  • Managing escalations through to conclusion.
  • Manage client expectations.
  • Setup and installation of Temporary training rooms / Office wide events Expo s.
  • Comms room patching.
  • Supports work from home hardware requests.
  • Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to.
  • Manage own workload to ensure that assigned activities are completed within targets defined within SLA s/OLA s.
  • Demonstrate high levels of customer care behaviours at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service.
  • Work across lines of service to ensure a coordinated approach to providing support for the customer.
  • Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results.
  • Perform basic troubleshooting, system upgrades and replacements for employees.
  • Deploy equipment for new hires and refreshes and collect equipment from offboarded employees.
  • Evaluate user requests and requirements and recommend effective technological solutions.
  • Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals.
  • Will be required to work outside Business Hours and participate in additional weekend work.
  • Image/re-image computers, configure IP phones and mobile phones.
  • Ability to work well under pressure and to tight timescales.
  • Strong organizational and problem-solving skills.
  • Knowledge of Windows operating system, applications, and computer hardware.
  • Interacting with other support groups across multiple platforms.
  • Experience using a help desk call management system.
  • Technical grasp of strategic platforms such as Microsoft, Networks and Security, WAN, LAN.
  • Industry standard certifications a plus (MCSA, A+, Network+, CCENT, CCT).
  • Shell scripting experience a plus (Windows PowerShell, Perl, Windows cmd line).
  • Experience in the financial industry.
  • An understanding of ITIL Service Support and Delivery disciplines and methodologies.
  • Focus on customer service.
Infra Service Management Technician - Multiple USA Locations

  • Project Manager

    1 month ago

    New York, New York, United States Infra-Rec Full time

    Job OverviewAt Infra-Rec, we are seeking a highly skilled Project Manager to lead our substation construction projects. The ideal candidate will have a strong understanding of substation construction and maintenance, as well as experience working with high voltage T&D systems.Key ResponsibilitiesProject Planning and ExecutionDevelop and manage project plans...

  • Sr. AWS Infra Architect

    4 weeks ago

    New York, United States Amaze Systems Inc Full time

    Hello, Hope you are doing well, Position: Sr. Devops Lead / Sr. AWS Infra Architect Location: Onsite Day-1 (NY Medidata office) Job Description: Solid into designing and solutioning with 15+ years of experience. Extensive Experience in developing and maintaining CI/CD process for SaaS applications by accessing tools like Maven, Jenkins, Git, etc....

  • Renewable Energy Estimator

    6 days ago

    New York, New York, United States Infra-Rec Full time

    Job Summary:The Renewable Energy Estimator will be responsible for providing accurate cost estimates for wind and solar projects. This role requires a strong understanding of renewable energy technologies and experience in utility construction and clean energy.Key Responsibilities:• Develop cost estimates for wind and solar projects• Collaborate with...

  • Substation Project Manager

    1 month ago

    New York, New York, United States Infra-Rec Full time

    Job Title: Substation Project ManagerAt Infra-Rec, we are seeking a skilled Substation Project Manager to oversee and manage our substation construction projects from inception to completion.Key Responsibilities:Project Planning and Coordination: Develop detailed project plans, schedules, and budgets to ensure projects are completed on time and within...

  • Infra Automation Engineer

    4 weeks ago

    New York, New York, United States Fidelity Information Services Full time

    About the RoleWe are seeking an experienced Infra Automation Engineer to join our Remote Infrastructure Management Team. As a key member of our team, you will be responsible for automating the infrastructure domain, including backup and database management.Key ResponsibilitiesDeploy and manage automation releases to productionDevelop and implement automation...

  • Project Manager

    1 month ago

    New York, New York, United States Infra-Rec Full time

    Job Title: Project Manager – Transmission & Distribution (T&D) ConstructionAt Infra-Rec, we are seeking a skilled Project Manager – Transmission & Distribution (T&D) Construction to oversee and manage the construction of electrical transmission and distribution infrastructure.Key Responsibilities:Lead and manage the full lifecycle of transmission and...

  • Lab Technician

    1 week ago

    New York, New York, United States ReqRoute Inc Full time

    Job Title: Lab TechnicianJob DescriptionThe main function of a lab technician is to manage the prototype device farm to ensure they are ready to perform automated firmware and software tests. A typical lab technician may work under the supervision of a production engineer or a lab manager.Key Responsibilities: Set up, change and maintain prototype devices....

  • Lab Technician

    2 weeks ago

    New York, New York, United States ReqRoute Inc Full time

    Job Title: Lab TechnicianJob Summary:ReqRoute Inc is seeking a skilled Lab Technician to join our team. As a Lab Technician, you will be responsible for managing the prototype device farm to ensure they are ready to perform automated firmware and software tests.Key Responsibilities:* Set up, change and maintain prototype devices* Monitor device health, and...

  • Infra-Delivery Technician

    3 months ago

    New Carlisle, United States Amazon Web Services, Inc. Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely...

  • Lab Technician

    2 weeks ago

    New York, New York, United States Omni Inclusive Full time

    Job Summary:The main function of a Lab Technician is to manage the prototype device farm to ensure they are ready to perform automated firmware and software tests. This role requires physical presence at Meta's office in New York City, NY 5 days a week, 8 hrs a day and day shift.Key Responsibilities:• Set up, change and maintain prototype devices.•...

  • Senior Transmission Planning Engineer

    6 days ago

    New York, New York, United States Infra-Rec Full time

    Job Summary:As a Senior Transmission Planning Engineer at Infra-Rec, you will lead the development and implementation of long-term transmission and distribution plans, focusing on grid reliability, capacity expansion, and integration of renewable energy sources. This role requires deep expertise in electrical engineering, grid modernization, and renewable...

  • Senior Transmission and Distribution Planning Engineer

    6 days ago

    New York, New York, United States Infra-Rec Full time

    Job Summary: As a Senior Transmission and Distribution Planning Engineer at Infra-Rec, you will lead the strategic and technical aspects of transmission and distribution system planning, ensuring the reliability, efficiency, and sustainability of the electric grid. This fully remote position requires deep expertise in electrical engineering, grid...

  • Senior Laboratory Technician

    2 weeks ago

    New York, New York, United States Omni Inclusive Full time

    Job Summary:The successful candidate will be responsible for managing the prototype device farm, ensuring they are ready to perform automated firmware and software tests. This role requires strong technical skills, attention to detail, and excellent communication skills.Key Responsibilities: Set up, change, and maintain prototype devices Monitor device...

  • Pest Control Service Technician

    3 weeks ago

    New York, United States Colony Pest Management Full time

    Job DescriptionJob DescriptionPest Control TechnicianStarting Pay: $20 to $30 per hour depending on experienceColony Pest Management is New York's #1 partner in Pest Management and plays a vital role in keeping our environment safe from pests. We have been in business for over 40 years protecting the health and property of businesses and residences in...

  • Pest Control Service Technician

    3 days ago

    New York, United States Colony Pest Management Full time

    Job DescriptionJob DescriptionPest Control TechnicianStarting Pay: $20 to $30 per hour depending on experienceColony Pest Management is New York's #1 partner in Pest Management and plays a vital role in keeping our environment safe from pests. We have been in business for over 40 years protecting the health and property of businesses and residences in...

  • Pest Control Service Technician

    4 days ago

    New York, United States Colony Pest Management Full time

    Job DescriptionJob DescriptionPest Control TechnicianStarting Pay: $20 to $30 per hour depending on experienceColony Pest Management is New York's #1 partner in Pest Management and plays a vital role in keeping our environment safe from pests. We have been in business for over 40 years protecting the health and property of businesses and residences in...

  • Lab Technician

    2 weeks ago

    New York, New York, United States ReqRoute Inc Full time

    Job Title: Job Summary: ReqRoute Inc is seeking a skilled Lab Technician to manage the prototype device farm and ensure they are ready to perform automated firmware and software tests. Key Responsibilities: Set up, change and maintain prototype devices. Monitor device health, and perform manual remediation as necessary when devices cannot be...

  • Maintenance Technician

    1 month ago

    New York, New York, United States Multifamily Management Full time

    Multifamily Management Seeks Experienced Maintenance TechnicianMultifamily Management is seeking a skilled Maintenance Technician to join our team at a 250-unit residential property in Bayonne, NJ. As a Maintenance Technician, you will be responsible for ensuring the upkeep and maintenance of our properties, providing a safe and comfortable living...

  • HVAC Service Technician

    1 month ago

    New York, New York, United States Monadnock Property Management Full time

    Job OverviewThe HVAC Service Technician is a key member of the Monadnock Property Management team, responsible for ensuring the efficient operation of heating, ventilation, and air conditioning (HVAC) systems in residential buildings throughout the Bronx, Brooklyn, and Queens.Key ResponsibilitiesPerform routine maintenance and repairs on PTACs, Daikin units,...

  • Mechanical Project Manager

    4 weeks ago

    New York, New York, United States Infra-Rec Full time

    Job Title: Senior Mechanical Project ManagerCompany Overview:We are a leading organization within the utilities sector, dedicated to providing innovative solutions to energy and water management. Our mission is to enhance the reliability and efficiency of critical infrastructure, contributing to sustainable growth and operational excellence.Position...