ServiceNow Developer

2 weeks ago


Dallas, United States Raas Infotek LLC Full time

Job Title - ServiceNow Tester.

Exp - 10+

Key Responsibilities:

  • Test Planning and Strategy: Develop comprehensive test plans, test cases, and test scripts for ServiceNow modules based on business requirements.
  • Manual and Automated Testing: Perform both manual and automated testing for ServiceNow applications, including functional, integration, regression, and user acceptance testing (UAT).
  • Defect Management: Identify, log, and track defects in the ServiceNow platform, and work with developers to resolve issues.
  • Test Documentation: Maintain thorough documentation of test cases, results, and any defects identified during testing.
  • Test Execution: Execute test cases for various ServiceNow modules, including Incident Management, Change Management, Problem Management, Request Management, CMDB, and other custom applications.
  • Collaboration: Work closely with developers, business analysts, and project managers to understand requirements and provide input on design to ensure quality is considered throughout the development lifecycle.
  • Performance Testing: Conduct performance and load testing to ensure system stability under high-usage conditions.
  • Continuous Improvement: Contribute to the enhancement of testing processes and strategies to improve the efficiency and effectiveness of testing activities.
  • Tool Usage: Utilize ServiceNow s built-in testing tools and other test management tools like JIRA, HP ALM, or Selenium.

Requirements:

  • Experience:
    • 3+ years of experience in software testing, with at least 1-2 years specifically testing ServiceNow implementations.
    • Experience with various ServiceNow modules like ITSM, ITOM, HRSD, or CSM is a plus.
  • Testing Skills: Strong skills in manual testing techniques, and experience in automated testing tools is desirable.
  • Tools: Familiarity with testing tools such as Selenium, JIRA, HP ALM, or ServiceNow Automated Test Framework (ATF).
  • Defect Tracking: Experience in defect tracking and resolution processes.
  • Communication: Excellent communication skills to collaborate with development teams and stakeholders.
  • Certifications: ServiceNow Certified System Administrator or other relevant certifications are a plus.
  • Educational Qualification: Bachelor s degree in Computer Science, Information Technology, or related field.

Preferred Skills:

  • Knowledge of scripting languages (JavaScript, Python) for test automation.
  • Experience with Agile or DevOps methodologies.
  • Familiarity with ITIL practices.
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