Vice President, Enterprise Project Management Office

2 weeks ago

Mount Juliet, United States Servpro Industries, LLC Full time

What we offer

  • Excellent health benefits plan, which includes medical, vision and dental options
  • 401(k) with company match
  • Company profit sharing plan
  • Generous paid time-off and paid holidays
  • Paid parental leave
  • Company-paid mental health benefit through Headspace
  • 2 free on-site fitness rooms
  • Employee Assistance Program
  • Employee Resource Groups
  • Personal and professional development program

Job Summary

Reporting directly to the Chief Technology Officer, this is a key leadership role within the organization responsible for a portfolio of commercial, productivity, process improvement, and systems implementation initiatives that enable growth, profitability, customer experience, management, and staff development.

The Vice President of Enterprise Program Management Office (ePMO) will improve franchisee satisfaction and optimization of the SERVPRO brand, operating systems, and support program. consisting of 450+ corporate users in addition to corporate systems access for 2,200 + Franchises. This position will be responsible for building relationships with key business stakeholders to ensure that the transformational projects, processes and outcomes align to our business strategy and objectives, and that the business is aware of and aligns with the overall strategy.

You will

Strategy

  • Collaborate with the executive leadership team to select, launch, and implement transformation projects, design and facilitate the completion of the highest priority projects.
  • Maintain and conduct annual reviews of the SERVRO strategic plan with executive leadership and the board of directors with a goal of gaining alignment on the overall project roadmap.
  • Maintain global awareness of the enterprise project portfolio and strategic plan needed to properly sequence projects to deliver optimal results.
  • With an eye towards greater efficiency and effectiveness, apply the principles of Lean to “see beyond the current” and innovate bold improvements to today’s processes.

Governance

  • Structure multiple enterprise initiatives into a cohesive and prioritized portfolio, with supportive yet vigilant Steering Team oversight.
  • Manage intake of new initiatives in alignment with the Strategic and Annual Operating Plan with the SLT and Extended SLT.
  • Working with the CFO and CTO to establish a set of cascading operational KPIs and financial targets for the overall effort and for each initiative.
  • Identify and manage interdependencies among initiatives.
  • Use technology to improve communication, accountability and facilitate enterprise-wide alignment among the various constituencies involved in the transformation effort; proactively promote change across the organization and leverage the Servpro Senior Leadership Team to manage resistance to change.

Execution

  • Define and deploy problem solving, process improvement, and project management principles, methods, and tools to elevate Servpro’s agility, adaptability, and overall operational discipline, while maintaining a focus on delivery resources to help Franchisees succeed.
  • Partner with IT PMO / Enterprise Solutions leader to deploy projects via a disciplined methodology.
  • Collaborate with leaders across the business to recruit and manage project leaders for strategic initiatives.
  • Facilitate fact-based, real-time, and continuously evaluated connectivity between internal business processes and customer needs.

Organizational Alignment

  • Model Servpro’s core values and the leadership behaviors required to encourage process discipline, waste elimination, and employee & franchisee engagement.
  • Communicate the goals and objectives of Transformation activities and provide a system for the ongoing measurement of results as Servpro evolves through multiple improved future states.
  • Seamlessly integrate change management activities (e.g., stakeholder mapping, communication strategy, skill building, incentives alignment) into project plans for all initiatives.
  • Share knowledge across functional boundaries, promote continuous improvement, and build capability & skills at all levels of the organization.
  • Identify capability gaps and help facilitate improvements.
  • Foster a success-oriented, accountable environment within the company.
  • Develop and maintain lasting, mutually beneficial partnerships with internal & external customers, Servpro team members, franchisees, and vendors.

You have

  • Bachelor’s Degree, or equivalent; MBA preferred
  • 8-15 years of experience in program management, project management, and/or consulting leadership roles ideally with exposure to property mitigation, restoration, and reconstruction services
  • Deep expertise in Lean principles, methods, and tools
  • Extensive, hands-on experience leading large-scale change initiatives across the full lifecycle of strategy, planning, requirements definition, design, and delivery
  • Highly organized, with demonstrated track record in a program management office environment
  • Exceptional strategic planning, influencing, and communication skills (written and oral)
  • Extraordinary initiative and problem-solving dexterity
  • High change agility with strong change management & stakeholder management skills
  • Proven ability to develop influential relationships at multiple levels within an organization
  • Committed lifelong learner with a passion to share knowledge and learnings with others

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

  • Vice President of Operations

    4 weeks ago

    Mount Pleasant, Michigan, United States Advatix, Inc. Full time

    Job Title: Vice President of OperationsAdvatix, Inc. is seeking a highly skilled and experienced Vice President of Operations to join our team. This is a pivotal role that requires a strong leader to oversee and coordinate daily activities, ensuring alignment with key performance indicators (KPIs) within the plant.Key Responsibilities:Establish open...

  • Division Vice President, Global Operations

    4 weeks ago

    Mount Prospect, Illinois, United States Ametek, Inc. Full time

    Job Title: Division Vice President, Global OperationsAmetek, Inc. is seeking a highly experienced and strategic Division Vice President, Global Operations to lead our global operations team. This role will be responsible for managing and driving results for all areas of operations, including quality, procurement, SIOP, APM Engineering, facilities, and the...

  • Senior Vice President

    4 weeks ago

    Mount Laurel, New Jersey, United States Holman Inc Full time

    Job DescriptionAt Holman Inc, we are seeking a highly skilled and experienced Senior Vice President - Client Relations to join our team. This is a key leadership role that will oversee the execution of key strategic projects and initiatives, focusing on improving operational processes, building strong relationships with key stakeholders, and prioritizing...

  • Project Manager

    4 weeks ago

    Mount Juliet, Tennessee, United States Dominion Siding Inc. Full time

    About DominionXDominion X, a leading restoration and remodeling construction company, is committed to excellence in craftsmanship and customer service. With a legacy of transforming homes and businesses, we specialize in siding, roofing, windows, and exterior renovations. Our goal is to provide quality solutions and unparalleled expertise in every...

  • Vice President of Health, Environmental, Safety, and Sustainability

    1 month ago

    Mount Penn, PA, United States Carpenter Technology Full time

    Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter's high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace,...

  • Construction Project Manager

    1 month ago

    Mount Juliet, United States Aldi Full time

    Job DescriptionWho’s driving the success of one of the fastest growing retailers in the nation? Our National Real Estate Services team. After all, we have an aggressive plan to become the third-largest U.S. grocery retailer in the nation. And this team will support the procurement and development of each location, and work on details as specific as store...

  • Executive Assistant to the President

    4 weeks ago

    Mount Rainier, United States Council for Opportunity in Education Careers Full time

    Executive Assistant to the PresidentThe Council for Opportunity in Education (COE) is seeking a highly skilled and organized Executive Assistant to provide administrative support to the President. This is a unique opportunity to work closely with the President and contribute to the organization's mission of advancing educational opportunities for low-income,...

  • Vice President of Health, Environmental, Safety, and Sustainability

    1 month ago

    Mount Penn, PA, United States Carpenter Technology Full time

    Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter's high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace,...

  • Construction Project Manager

    4 weeks ago

    Mount Juliet, Tennessee, United States Dominion Siding Inc. Full time

    About DominionXDominion X is a leading restoration and remodeling construction company that prides itself on delivering exceptional results and unparalleled customer service. Our team of dedicated professionals is committed to excellence in craftsmanship and customer service.Key ResponsibilitiesOversee the planning, implementation, and execution of assigned...

  • Construction Project Manager

    4 weeks ago

    Mount Juliet, Tennessee, United States Aldi Full time

    Job Title: Construction Project ManagerAt ALDI, we are seeking a highly skilled and experienced Construction Project Manager to join our National Real Estate Services team. As a key member of our team, you will be responsible for overseeing the construction of new stores, remodels, and various company initiatives.Key Responsibilities:Oversee all store...

  • Tax Office Manager

    3 weeks ago

    Mount Juliet, Tennessee, United States H&R Block Full time

    Job Description:At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to continuously improve our business...

  • Senior Landscaping and Hardscaping Project Manager

    3 weeks ago

    Mount Juliet, Tennessee, United States Master's Landscape Design Full time

    Job SummaryWe are seeking a highly experienced and skilled Senior Landscaping and Hardscaping Project Manager to join our team at Master's Landscape Design. As a key member of our team, you will be responsible for overseeing all aspects of landscape projects, from surveying to completion. Your expertise in hardscaping construction, irrigation, and lighting...

  • Customer Service Representative

    4 weeks ago

    Mount Juliet, Tennessee, United States Jeff Gannon - State Farm Agent Full time

    At Jeff Gannon's State Farm Agency, we're seeking a skilled Customer Service Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance needs.Key Responsibilities:Provide friendly, accurate customer...

  • Project Manager for Solid Waste Engineering

    4 weeks ago

    Mount Juliet, Tennessee, United States Weaver Consultants Group Full time

    Job SummaryWeaver Consultants Group is seeking a highly motivated professional to fill the role of Project Manager for Solid Waste Engineering. As a key member of our team, you will be responsible for managing projects and delegating responsibilities and tasks as assigned. Your expertise in engineering design for the solid waste industry, including strong...

  • Director Project Management Office

    3 weeks ago

    Rocky Mount, North Carolina, United States J&J Family of Companies Full time

    Job SummaryWe are seeking a highly skilled Director Project Management Office to join our Johnson & Johnson Innovative Medicine Supply Chain organization. This role will provide leadership and oversight to the shared functions of the projects, driving innovation to reduce cost and schedule by ensuring Project Delivery Process, Flawless Project Execution,...

  • Office Administrator

    1 month ago

    Mount Juliet, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an Office Administrator in MT Juliet, Tennessee, within the Healthcare, Hospitals, and Social Assistance industry. The role entails providing administrative support, managing customer inquiries, maintaining accurate records, and processing customer applications in a...

  • Project Manager

    2 weeks ago

    Mount Laurel, United States Robertson & Company Ltd. Full time

    8-10 Years within Financial Industry – a MUSTDuration: 18 months with potential to extend or convertWork Location: Mt Laurel, NJ hybrid schedule (2 days a week IN OFFICE) MUST HAVE:7+ years as a Senior Project Manager / Program Manager (on programs of $100MM or greater)Advanced HP QC (ALM), JIRA, Confluence, ClarityDemonstrated high proficiency with MS...

  • Customer Service Ambassador

    3 weeks ago

    Mount Juliet, Tennessee, United States Jeff Gannon - State Farm Agent Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering insurance inquiries, and educating customers on their insurance options.Key Responsibilities:Build and maintain...

  • Chief Operating Officer

    2 weeks ago

    Rocky Mount, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly...

  • Project Manager

    4 weeks ago

    Mount Vernon, New York, United States Creative Financial Staffing Full time

    **Project Manager Opportunity**Creative Financial Staffing is partnering with a construction company in Westchester County to find a skilled Project Manager. The successful candidate will oversee and control all job site accounting functions, assist with quarterly and monthly reporting, and perform general office and managerial duties. The Project Manager...