Restaurant Assistant Manager

4 weeks ago

Mint Hill, United States Zaxby's Full time
Restaurant Assistant Manager - Team Lead at Zaxby's summary:

As an Assistant Manager at Zaxby's, you will oversee daily restaurant operations and ensure excellent guest experiences while maintaining operational standards. Key responsibilities include managing staff training, creating work schedules, and upholding compliance with company policies and procedures. The role requires strong leadership skills and a commitment to fostering a positive work environment for team members.

Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earnings

As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?
  • QUARTERLY BONUS POTENTIAL
  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Paid Time Off
  • Holiday Pay
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits
  • Recognition Program
  • Employee Referral Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)


Duties and Responsibilities
  • Complete all training requirements including:
  • Zaxby's Assistant Manager Development Plan
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to your General Manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Other responsibilities
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.
  • Must be 18 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Keywords:

Assistant Manager, restaurant management, customer service, team leadership, operational standards, guest experience, staff training, food safety, restaurant operations, flexible scheduling

  • Restaurant Assistant Manager

    2 weeks ago

    Mint Hill, United States Zaxby's Full time

    Restaurant Assistant Manager - Team Lead at Zaxby's summary: As an Assistant Manager at Zaxby's, I oversee daily restaurant operations to ensure excellent guest experiences while upholding operational standards. My responsibilities include training team members, planning work schedules, maintaining cleanliness, and ensuring compliance with company...

  • Restaurant Assistant Manager

    4 weeks ago

    Mint Hill, United States Disability Solutions Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    5 months ago

    Mint Hill, NC, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Leadership Role

    4 weeks ago

    Mint Hill, North Carolina, United States Zaxby's Full time

    Company OverviewZaxby's is a fast-growing restaurant chain that prioritizes delivering exceptional guest experiences and fostering a positive work environment.Salary: $45,000 - $55,000 per yearJob Description:We are seeking an experienced Assistant Manager to join our team at Zaxby's. As an Assistant Manager, you will play a crucial role in ensuring the...

  • Store Manager

    4 months ago

    Rock Hill, United States Panda Restaurant Group Full time $72,000 - $100,000

    Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That’s why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares...

  • Restaurant Assistant Manager

    4 weeks ago

    Holly Hill, United States Zaxby's Full time

    Restaurant Assistant Manager at Zaxby's summary: As the Assistant Manager at Zaxby's, you will oversee daily restaurant operations while ensuring an exceptional guest experience and adherence to operational standards. This role involves training and coaching team members, managing schedules, and maintaining a positive work environment. The position...

  • KFC Assistant Restaurant Manager

    5 days ago

    Minor Hill, United States JRN Full time

    KFC Assistant Restaurant Manager at JRN summary: As an Assistant Restaurant Manager at KFC, you will play a vital role in the operations of a $1 million+ restaurant, helping to create a positive experience for customers and leading a team to success. This position requires natural leadership skills and a passion for providing excellent service in a...

  • KFC Assistant Restaurant Manager

    2 weeks ago

    Spring Hill, United States JRN Full time

    KFC Assistant Restaurant Manager at JRN summary: The KFC Assistant Restaurant Manager plays a vital role in overseeing the operations of a busy restaurant, ensuring exceptional customer service and leading a motivated team. As the second in command, they work closely with the Restaurant General Manager to drive business growth and maintain high standards...

  • Morning Restaurant Manager

    3 weeks ago

    Cherry Hill, New Jersey, United States First Watch Restaurant Group Full time

    About Our TeamWe are a dynamic and fast-paced breakfast and lunch restaurant group dedicated to serving made-to-order meals using fresh ingredients. As a Restaurant Operations Manager, you will play a critical role in ensuring that our customers receive exceptional service and that our staff is well-trained and engaged.">Your Key Responsibilities:Oversees...

  • Restaurant Shift Leader

    2 weeks ago

    Mint Hill, United States Zaxby's Full time

    Restaurant Shift Leader (Part-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will supervise team members and oversee restaurant operations during your shift to ensure customer satisfaction and high-quality service. You will set goals, assign tasks, maintain operational standards, and cultivate a positive team environment while...

  • General Manager

    2 weeks ago

    Mint Hill, United States Zaxby's Full time

    General Manager - Team Lead at Zaxby's summary: As a General Manager - Team Lead at Zaxby's, you will guide and lead your team to create a positive culture while overseeing daily restaurant operations. Responsibilities include staffing, team development, managing sales growth, and ensuring guest satisfaction by maintaining brand standards. You will be...

  • Restaurant Shift Leader

    5 days ago

    Mint Hill, United States Zaxby's Full time

    Restaurant Shift Leader (Full-Time) at Zaxby's summary: As a Restaurant Shift Leader at Zaxby's, you will oversee daily operations, manage team members, and ensure exceptional customer service. You will be responsible for setting shift goals, delegating tasks, conducting training, and maintaining compliance with operational standards. This role requires...

  • Restaurant Hostess

    2 weeks ago

    Rock Hill, South Carolina, United States The Pump House Restaurant Full time

    The Pump House Restaurant, a top-rated dining establishment located in Rock Hill, SC, is seeking a charismatic and organized Restaurant Host to provide exceptional customer service and ensure a memorable dining experience for our valued guests.Job SummaryThis role plays a crucial part in setting the tone for our guests' visit, from greeting and seating them...

  • Restaurant Operations Manager

    2 weeks ago

    Cherry Hill, New Jersey, United States First Watch Restaurant Group Full time

    Job OverviewFirst Watch is a leading Daytime Dining concept serving made-to-order breakfast, brunch, and lunch using fresh ingredients. We are seeking an experienced Restaurant Operations Manager to lead our team in providing exceptional customer experiences.We operate over 540 First Watch restaurants across 29 states, with a strong reputation for delivering...

  • Restaurant Operations Manager

    3 weeks ago

    Cherry Hill, New Jersey, United States First Watch Restaurant Group Full time

    Job SummaryWe are seeking a skilled Restaurant Operations Manager to join our team at First Watch. As a leader in the breakfast industry, we pride ourselves on serving high-quality meals made with fresh ingredients.The ideal candidate will have experience in managing daily operations, supervising staff, and maintaining exceptional customer service standards....

  • Restaurant Shift Leader

    5 months ago

    Mint Hill, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Shift Leaders oversee the people, processes, and products required to execute a shift. They set...

  • KFC Assistant Restaurant Manager

    2 weeks ago

    Minor Hill, TN, United States JRN Full time

    KFC Assistant Restaurant Manager at JRN summary: The KFC Assistant Restaurant Manager plays a vital role in managing day-to-day operations alongside the Restaurant General Manager. This position focuses on customer satisfaction, team leadership, and maintaining high standards in a fast-paced environment. Candidates should possess strong leadership skills,...

  • Restaurant Manager

    4 weeks ago

    Rock Hill, United States Hooters of America, LLC Full time

    Overview: Hooters of America LLC is looking for a Restaurant Manager in our Hooters of Rock Hill! Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation and Atmosphere. Assists General Manager to ensure operations run efficiently and according to company policy and...

  • Dining Room Assistant Manager

    2 weeks ago

    Rock Hill, South Carolina, United States The Pump House Restaurant Full time

    Job Description: Food and Beverage Team MemberThe Pump House Restaurant is a busy restaurant looking for a reliable Food and Beverage Team Member to join our team. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences by assisting servers with food and beverage deliveries, cleaning and resetting...

  • Assistant Restaurant Team Member

    2 weeks ago

    Rock Hill, South Carolina, United States 1266 - Dave's Hot Chicken - NNJ Restaurant Group Rock Hill Full time

    Join our dynamic team at 1266 - Dave's Hot Chicken - NNJ Restaurant Group Rock Hill as an Assistant Restaurant Team Member. As a key player in our fast-paced kitchen, you will be responsible for delivering exceptional guest experiences and contributing to the success of our restaurant.About UsWe are committed to serving high-quality food and providing...