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Fire Service Technician III

1 month ago

Irondale, United States Johnson Controls Full time
Fire Service Technician III at Johnson Controls summary:

The Fire Service Technician III is responsible for troubleshooting and repairing fire alarm, security, and communication systems. This role emphasizes strong customer service skills and technical expertise in handling electronic systems, while ensuring compliance with safety regulations. The position also includes on-the-job training and opportunities for career advancement within the fire protection and security industry.

Be part of the future We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to making a difference. What we offer: 
  • Competitive Starting Pay 
  • Paid Training 
  • Global Advancement Opportunities 
  • Company Vehicle (as applicable) 
  • Referral Bonuses 
  • Comprehensive Benefits 
    • Medical/Dental/Vision insurance 
    • Health Savings Account (HSA) 
    • Life Insurance 
    • 401(k) savings plan with company match 
    • Short-Term and Long-Term Disability 
    • Employee Assistance Program 
    • Wellness Program 
    • And more  
What you will do   As the leader in the fire protection and security industry, we've been keeping buildings safe for decades. But we're always looking for ways to do more. And as we look to make our systems and technologies even smarter and more connected, it's vital that we have talented Installation and Service Technicians on hand to make sure our solutions are always at their best. 
 
This is your opportunity to contribute to the world around you, to add real value to our customers, and to help us deliver solutions that will have a lasting impact. 
 
Our extensive training program includes on the job training online courses and instructor led certification courses by manufacturer. How you will do it 
  • This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing. 
  • Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks. 
  • Candidate must possess excellent written/verbal communication and outstanding customer service skills. 
  • Position involves the programming of fire alarm, security, and access control system panels. 
  • Experience CCTV and IT and IP networks a plus. 
  • Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner. 
  • CCNA, A+ and Network+ certifications a plus. 
  • On-call and after-hours work required on occasion at customer need. 
What we look for   Required 
  • High school diploma or equivalent required.  
  • 4 plus years’ experience with fire alarm, kitchen suppression, security intrusion, sound and communications systems
  • Must be able to interpret blueprints, diagrams and specifications. 
  • A good working knowledge of computers is necessary. 
  • Ability to follow verbal and written instructions.  
  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc 
  • Ability to work flexible hours including weekends to meet customer requirements. 
  • Overnight travel may be required.  
  • Demonstrate a high level of customer service.  
  • Maintain truck inventory to ensure timely response to customer needs.  
  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times.  
  • Strong organizational skills, positive attitude, and ability to learn quickly.  
  • Possess a valid driver’s license and driving record that meets company requirements.  
  • Retain any licenses that are required by National, State and Local codes.  
Preferred 
  • Technical training preferred 
  • NICET II preferred 
  • NFPA Certifications
Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou. Terms and Conditions of such benefits programs are subject to change at any time at the sole discretion of the Company. 
Keywords:

fire service technician, fire protection, security systems, troubleshooting, installations, customer service, technical training, CCTV, network systems, NFPA certifications