Customer Care Representative

4 days ago

Burnt Hills, United States TTEC Full time
Customer Care Representative at TTEC summary:

As a Customer Care Representative at TTEC, you'll play a crucial role in enhancing customer experiences by providing compassionate support to inquiries and resolving issues. Your efforts will be key in ensuring customers feel valued and satisfied with their interactions. This position offers career development opportunities in a supportive and inclusive environment.

Customer Service Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all

This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200.

What You’ll be Doing 

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues 

What You Bring to the Role

  • At least 1 year of customer service experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $18.92 plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit www.hellottecbenefits.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location US-NY-MaltaJob _Customer Care Representative
Keywords:

customer service, customer care, TTEC, customer experience, support representative, compassionate service, Malta NY, employment, communication skills, career development

  • Customer Assistance Representative

    3 days ago

    Burnt Hills, United States TTEC Full time

    Customer Assistance Representative at TTEC summary: As a Customer Assistance Representative at TTEC in Malta, NY, you will engage directly with customers, providing them with quality service, support, and solutions to their inquiries. Your role will involve answering calls, conducting research to resolve issues, and delivering an exceptional customer...

  • Customer Support Representative

    3 days ago

    Burnt Hills, United States TTEC Full time

    Customer Support Representative at TTEC summary: As a Customer Support Representative, you will engage with customers to address their inquiries and resolve issues, ensuring a satisfying customer experience. This role, based in Malta, NY, emphasizes compassion and efficiency while leveraging a supportive and inclusive company culture. TTEC offers...

  • Customer Experience Representative

    4 days ago

    Burnt Hills, United States TTEC Full time

    Customer Experience Representative at TTEC summary: As a Customer Experience Representative at TTEC in Malta, NY, you will enhance customer satisfaction by answering inquiries and resolving issues with empathy and efficiency. This role emphasizes your ability to deliver exceptional service and contribute to a supportive company culture. With competitive...

  • Customer Service Representative

    4 days ago

    Burnt Hills, United States TTEC Full time

    Customer Service Representative at TTEC summary: As a Customer Service Representative at TTEC in Malta, NY, you will play a vital role in enhancing customer experiences by providing prompt and compassionate assistance. Your daily tasks will include answering inquiries and resolving customer issues through research and product knowledge. TTEC values a...

  • Bilingual Customer Service Representative – Spanish-English

    2 weeks ago

    Burnt Hills, United States Disability Solutions Full time

    Bilingual Customer Service Representative – Spanish-EnglishBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working onsite in Malta, NY, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have...

  • Client Service Representative

    4 days ago

    Burnt Hills, United States TTEC Full time

    Client Service Representative at TTEC summary: As a Client Service Representative at TTEC in Malta, NY, you will enhance customer experiences by resolving inquiries and providing product support with compassion and efficiency. This role demands effective communication and problem-solving skills, alongside a genuine passion for helping others. You will be...

  • Customer Experience Associate

    3 days ago

    Burnt Hills, United States TTEC Full time

    Customer Experience Associate at TTEC summary: As a Customer Experience Associate at TTEC, you will enhance customer satisfaction by addressing inquiries, resolving issues, and providing exceptional support. With a focus on creating an inclusive environment, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. Your...

  • Customer Service Associate

    4 days ago

    Burnt Hills, United States TTEC Full time

    Customer Service Associate at TTEC summary: As a Customer Service Associate at TTEC, you will focus on providing exceptional customer experiences by answering inquiries and resolving issues with a positive attitude. Your role involves engaging with customers, utilizing product knowledge, and ensuring their satisfaction through efficient communication....

  • Overnight Customer Care Representative

    1 month ago

    Chino Hills, California, United States Uline Full time

    About the OpportunityWe are seeking a skilled Bilingual Overnight Customer Care Representative to join our team in California. As an overnight customer service representative, you will work collaboratively to process customer orders and inquiries using our state-of-the-art technology.Responsibilities:Process customer orders and inquiries using world-class...

  • Customer Service Representative

    1 week ago

    Forest Hills, New York, United States NORTHERN MEDICAL CARE PC Full time

    Company OverviewNORTHERN MEDICAL CARE PC is a leading medical office specializing in Neurology, headaches, and spine care. We are committed to providing exceptional patient care and creating a positive work environment for our staff. As a Customer Service Representative, you will play a vital role in ensuring that our patients receive the best possible...

  • Customer Service Representative

    3 weeks ago

    Hills, United States Austin Firm Full time

    Our Customer Service Representative help the local markets by offering products and services from our various clientele to increase their brand awareness and customer awareness. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with...

  • Customer Service Representative

    6 days ago

    Vestavia Hills, Alabama, United States Wal-Mart Stores , Inc. Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will play a major role in ensuring that our customers have a positive experience when they visit our store. You will be the first point of contact for many customers, and it is essential that you can provide exceptional...

  • Customer Service Representative

    1 week ago

    Spring Hills, Texas, United States Jet's Pizza Full time

    Jets Pizza is seeking a friendly and efficient Customer Service Representative to assist customers with orders and provide a positive dining experience. As a Customer Service Representative, you will be responsible for answering phone calls, responding to online orders, and handling customer complaints in a professional manner.The ideal candidate will have...

  • Customer Experience Representative

    4 weeks ago

    Auburn Hills, Michigan, United States Planet Fitness Inc. Full time

    We are currently hiring a Customer Experience Representative to join our team at Planet Fitness. As a Customer Experience Representative, you will play a critical role in ensuring that our members have an exceptional 'Judgement Free' experience. You will be responsible for greeting members and guests, answering phone calls, checking members in, and...

  • CDL Driver Home Daily

    3 weeks ago

    Burnt Hills, United States AmeriGas Full time

    CDL Driver Home Daily at AmeriGas summary: As a CDL Driver at AmeriGas, you will be responsible for the safe delivery of propane to residential and commercial customers while adhering to safety standards and regulations. This role involves operating a propane delivery truck along established routes and ensuring timely and accurate delivery of bulk tanks...

  • Customer Service Representative

    7 days ago

    Beverly Hills, California, United States Ihop Full time

    Job Title: Customer Service RepresentativeAbout the Job: We are seeking a friendly and attentive Customer Service Representative to join our IHOP team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests by greeting them promptly, seating them, and ensuring their dining experience is of the...

  • Customer Service Representative

    2 weeks ago

    Farmington Hills, Michigan, United States Public Storage Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Public Storage.The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that customers have a positive experience with our self-storage facilities.In this role, you...

  • Customer Service Representative

    7 days ago

    Woodland Hills, California, United States Tarzana Treatment Center Full time

    Job OverviewTarzana Treatment Centers is a leading provider of integrated behavioral health care services, combining medical care, mental health, housing, case management, and HIV/AIDS services. We are seeking a skilled Customer Service Representative to join our team in answering incoming calls and providing service to individuals with substance abuse,...

  • Customer Service Representative

    3 weeks ago

    Hickory Hills, Illinois, United States PGN Fun Village Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at PGN Fun Village. As a key member of our front desk operations, you will be responsible for providing excellent customer experiences and ensuring the overall cleanliness and upkeep of our premises.Key Responsibilities:Manage golfer check-in, parking, and playMaintain the...

  • Customer Service Representative

    6 days ago

    West Hills, United States Cost Plus World Market Full time

    We're seeking a Customer Service Representative to join our team at Cost Plus World Market. In this role, you'll be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining the sales floor organization. With an estimated salary range of $42,000 - $52,000 per year, this is an excellent opportunity for...