Store Manager

1 month ago

Evergreen, United States Community Choice Financial Family of Brands Full time
Overview:

As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment.

Responsibilities:

Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.


Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.


Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition. Maximize customer success by offering ancillary products that fit their needs.


Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.


Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.


Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance of staff.


Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.


Assist in running the store and day-to-day operations in the absence of the General Manager.


Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.


Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*


*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of supervisory, key holder, or relevant leadership experience
  • Minimum one year customer service, retail, and/or sales experience
  • Hands on cash management experience
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Experience in check cashing, document verification, money order processing
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment
  • A relaxed, business casual dress code that includes jeans and sneakers

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

For over 30 years, Check Into Cash has served as a national leader in short-term credit solutions. We offer a variety of money services to help families meet their ever-changing financial needs including Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union®, Bill Pay Services, and Green Dot® Visa® Debit Cards in our centers as well as online loan products.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

 

  • Store Operations Manager

    2 weeks ago

    Evergreen, Colorado, United States Jimmy John Full time

    Assistant Manager Job DescriptionAt Jimmy John's, we're seeking a highly motivated and organized Assistant Manager to join our team. As an Assistant Manager, you will play a key role in overseeing in-store operations and ensuring the store is running smoothly.Key Responsibilities:Assist the General Manager in overseeing daily store operationsEnsure the store...

  • Store Operations Manager

    2 weeks ago

    Evergreen, Colorado, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity and efficiency.Key ResponsibilitiesOpen and close the store in the absence of...

  • Store Operations Manager

    2 weeks ago

    Evergreen, Colorado, United States Kroger Full time

    Job SummaryAs a Store Operations Manager at Kroger, you will be responsible for creating an outstanding customer experience through exceptional service. You will establish and maintain a safe and clean environment that encourages our customers to return. You will direct and supervise all functions, duties, and activities for the department. You will support...

  • Drug Store Department Manager

    1 month ago

    Evergreen, Colorado, United States The Kroger Company Full time

    The Kroger Company **Job Summary:** As a Department Leader at Kroger, you will be responsible for assisting with monitoring and controlling supply expenses for the department. You will also assist with managing cash control, sales, and cash items and records for the store. Additionally, you will manage the scheduling of Front-end associates to provide...

  • Restaurant Operations Manager

    4 weeks ago

    Evergreen, Colorado, United States Loves Travel Stops & Country Store Full time

    Job Title: Restaurant Assistant ManagerJoin the team at Love's Travel Stops and Country Stores as a Restaurant Assistant Manager and play a key role in ensuring the smooth and efficient operation of our restaurant. As a Restaurant Assistant Manager, you will assist in leading staff, managing processes, and executing strategies to enhance sales and customer...

  • Assistant Store Manager

    5 months ago

    Evergreen Park, United States PLS Financial Services Full time

    Overview : Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the...

  • Store Operations Manager

    2 weeks ago

    Evergreen Park, Illinois, United States PLS Financial Services Full time

    Job SummaryPLS Financial Services is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for providing exceptional customer service, leading store operations, and driving sales growth.Key ResponsibilitiesLead and motivate store employees to deliver...

  • Assistant Manager

    1 month ago

    Evergreen, United States Loves Travel Stops & Country Store Full time

    Req ID: 446174Address: 16101 Hwy 84 Evergreen, AL, 36401 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

  • Store Lead Clerk

    2 weeks ago

    Evergreen, Colorado, United States The Kroger Company Full time

    Job OverviewThe Kroger Company is seeking a skilled and detail-oriented Store Lead Clerk to join our team. As a key member of our retail team, you will be responsible for ensuring the smooth operation of our store.Key ResponsibilitiesCustomer Service: Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely...

  • Assistant Manager

    4 days ago

    Evergreen, United States Loves Travel Stops & Country Store Full time

    Req ID: 446174Address: 16101 Hwy 84 Evergreen, AL, 36401 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

  • Assistant Manager

    1 month ago

    Evergreen, United States Loves Travel Stops & Country Store Full time

    Req ID: 446174Address: 16101 Hwy 84 Evergreen, AL, 36401 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately  ...

  • Assistant Manager

    1 month ago

    Evergreen, United States Loves Travel Stops & Country Store Full time

    Req ID: 446174Address: 16101 Hwy 84 Evergreen, AL, 36401 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

  • Store/Night Lead Clerk

    3 months ago

    Evergreen, United States Kroger Full time

    Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and...

  • Store Associate

    4 weeks ago

    Evergreen Park, Illinois, United States Goodwill Industries of Central Oklahoma, Inc. Full time

    Job Title: Store AssociateWe are seeking a highly motivated and customer-focused Store Associate to join our team at Goodwill Industries of Central Oklahoma, Inc.Job Summary:The Store Associate will provide excellent customer service to internal and external customers, perform a variety of general store duties, and contribute to a positive and productive...

  • Area Supervisor

    2 weeks ago

    Evergreen Park, Illinois, United States Ross Stores Full time

    Ross Stores is seeking a Store Area Supervisor to oversee the daily operations of a specific area of the store. Key responsibilities include opening and closing the store, supervising associates, and maintaining a clean and organized work environment. The ideal candidate will be able to ensure proper merchandise presentation and create a welcoming atmosphere...

  • In-Store Team Associate

    4 weeks ago

    Evergreen Park, Illinois, United States Jimmy John's Full time

    Delivering Exceptional Customer ExperiencesAs an In-Store Team Member at Jimmy John's, you will play a vital role in ensuring our customers receive the highest level of service and quality products. Your responsibilities will include:Preparing and serving sandwiches to our customers in a fast and efficient manner.Providing exceptional customer service,...

  • Operations Manager

    4 weeks ago

    Evergreen Park, Illinois, United States Michaels Stores Full time

    Job SummaryMichaels Stores is seeking a highly skilled and experienced Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the store, including inventory management, visual merchandising, and...

  • Store Associates

    4 months ago

    Evergreen Park, United States Goodwill Industries of Central Oklahoma, Inc. Full time

    Current job opportunities are posted here as they become available. Please click on the "Date" title to see most recent openings. Store Associates (SW 89th & Western Ave.) Department: RET-SSW Location: 9118 S. Western Ave Oklahoma City , OK, 73139 Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to...

  • Operations Manager

    2 weeks ago

    Evergreen Park, Illinois, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to lead our store team and drive sales and profits. As a key member of our leadership team, you will be responsible for managing the operational processes, leading a team of well-trained team members, and delivering a customer-centric shopping experience.Key ResponsibilitiesAssist...

  • Grocery Department Manager

    1 month ago

    Evergreen Park, Illinois, United States The Kroger Company Full time

    The Kroger Company **Job Summary:** As a Department Leader at Kroger, you will be responsible for assisting with monitoring and controlling supply expenses for the department. You will also assist with managing cash control, sales, and cash items and records for the store. Additionally, you will manage the scheduling of Front end associates to provide...