Referral Coordinator
7 days ago
We’re unique. You should be, too.
We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Communicates effectively the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
- Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
- An understanding of the company's patient population, including the complexities of Medicare programs
- Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
- An understanding of the company's patient population, including the complexities of Medicare programs
- Detail-oriented with the ability to multi-task.
- Able to exercise proper phone etiquette.
- Ability to navigate proficiently through computer software systems & use technology.
- Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
- Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
- Spoken and written fluency in English; bilingual preferred.
- High School diploma or equivalent required
- A minimum of 1 year of referral experience in a healthcare setting required.
- Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
- Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
- Healthcare experience within the Medicare Advantage population preferred.
- Medical Assistant certification preferred
- CPR for Healthcare Providers is preferred
We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
-
Referral Coordinator
3 months ago
Miami, United States Community Medical Group Full timeJob DescriptionJob DescriptionSummaryThe Referral Coordinator is responsible for the effective management of all incoming specialist referrals.Duties and ResponsibilitiesResponsible for coordinating and processing of all patient referrals for specialty services.Utilizes a high degree of accuracy in obtaining and verifying that all registration data,...
-
Referral Coordinator
6 days ago
Miami, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
2 weeks ago
Miami, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
2 weeks ago
Miami, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
7 days ago
Miami, United States ChenMed Full timeJob DescriptionWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and...
-
Referral Coordinator
2 weeks ago
Miami, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
1 week ago
Miami, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
2 weeks ago
Miami, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
4 weeks ago
Miami, United States Gastromed, LLC Full timeJob DescriptionJob DescriptionJOB SUMMARY: The Referral Coordinator is responsible for coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries.QUALIFICATIONS/EDUCATION:· High School Diploma or...
-
Referral Coordinator
2 weeks ago
Miami, United States Gastromed, LLC Full timeJob DescriptionJob DescriptionJOB SUMMARY: The Referral Coordinator is responsible for coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries.QUALIFICATIONS/EDUCATION:· High School Diploma or...
-
Referral Coordinator
7 days ago
Miami, FL, United States ChenMed Full timeWe’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
1 week ago
Miami, Florida, United States ChenMed Full timeJob SummaryChenMed is seeking a highly skilled Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in ensuring seamless patient care by coordinating and processing patient referrals to completion with precision, detail, and accuracy.Key ResponsibilitiesCoordinates and processes patient referrals to completion,...
-
Referral Coordinator
1 week ago
Miami, Florida, United States ChenMed Full timeJob SummaryChenMed is seeking a highly skilled Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in ensuring seamless patient care by coordinating and processing patient referrals to completion with precision, detail, and accuracy.Key ResponsibilitiesCoordinates and processes patient referrals to completion with...
-
Referral Coordinator
3 months ago
Miami, United States Providence Community Center LLC Full timeJob DescriptionJob DescriptionMedical terminology knowledge required. Experience 3-5 years required. passionate about patient care. Find Work-life Balance. Get Paid Every two Weeks! Full-time Pay & Benefits.Passionate about delivering outstanding patient careStrong verbal communication skills and engaging personality to communicate with a diverse patient...
-
Referral Coordinator
3 months ago
Miami, United States Providence Community Center LLC Full timeJob DescriptionJob DescriptionMedical terminology knowledge required. Experience 3-5 years required. passionate about patient care. Find Work-life Balance. Get Paid Every two Weeks! Full-time Pay & Benefits.Passionate about delivering outstanding patient careStrong verbal communication skills and engaging personality to communicate with a diverse patient...
-
Referral Coordinator
2 weeks ago
Miami, FL, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
2 weeks ago
Miami, FL, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Referral Coordinator
1 month ago
Miami, United States OnePlus Healthcare Full timeJob DescriptionJob DescriptionSalary: POSITION SUMMARYThe Referral Coordinator manages and coordinates outside specialty appointments requestedby providers to ensure continued continuity of patient care in a timely and professionally manner; maintains positive relationships for collaboration with area hospitals, ancillary departments, specialty physicians,...
-
Referral Coordinator
7 days ago
Miami, FL, United States ChenMed Full timeWe’re different than most primary care providers. The Care Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the...
-
Patient Referral Specialist
2 weeks ago
Miami, Florida, United States Community Medical Group Full timePosition OverviewSummary: The Referral Coordinator plays a crucial role in managing all incoming referrals for specialized medical services.Key Responsibilities:Coordinate and process patient referrals for specialty care.Ensure accuracy in obtaining and verifying patient registration data, including demographic and insurance details.Act as a liaison between...
