Customer Service Representative

5 days ago

Maumee, United States Zatkoff Seals & Packings Full time
Description:

The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives.

Duties / Responsibilities:

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Collects and enters orders for new or additional products.
  • Assists the Technical Sales Representative with price negotiation and contract review.
  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned Technical Sales Representative or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Monitor inventory levels for specific customer products.
  • Project management in conjunction with Technical Sales Representative.
  • Performs other related duties as assigned.
Requirements:

Required Skills/Abilities:

  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.
  • Proficient in Microsoft Office suite or related software.
  • Technical math and mechanical skills preferred.

Education and Experience:

  • High school diploma or equivalent required.
  • Bachelor's degree preferred.
  • Customer service experience preferred.
  • Experience reading blueprints preferred.
  • Experience in the rubber, seal, or gasket industry preferred.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Occasional assistance in the warehouse and pulling specific customer orders, which may include lifting up to 50 pounds, and periods of bending, walking and standing.

Schedule:

This is a full-time, non-exempt position. The hours and days of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m.


Benefits:

Zatkoff offers the following benefits for full-time employees:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short and long-term disability
  • Employee Assistance Program
  • Profit sharing
  • Annual performance bonuses


Additional Information:

Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations.


IndeedSponsored PM21



PIa97c674b5e9e-31181-34248568

  • Customer Service Representative

    1 month ago

    Maumee, United States Barnes Group Full time

    An exciting opportunity exists at Barnes for a Customer Service Representative in its Force and Motion Control SBU, Maumee, OH. The ideal candidate will be responsible for the preparation, review, and flow down of all AS - Raymond solicitations, prop Customer Service, Customer Service Representative, Service Manager, Representative, Manufacturing, Retail,...

  • Customer Service Representative

    1 month ago

    Maumee, United States Zatkoff Seals & Packings Full time

    The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives. Duties / Responsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new or additional products. Assists the...

  • Customer Service Representative

    1 month ago

    Maumee, United States Zatkoff Seals & Packings Full time

    Job DescriptionJob DescriptionDescription:The Customer Service Representative will interact with and support the Company’s customers and Technical Sales Representatives.Duties / Responsibilities:Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.Collects and enters orders for...

  • Customer Service Representative

    1 month ago

    Maumee, United States Planet Fitness Full time

    We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness:  Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Employee Referral Bonus Program Following 120 days of active employment, you will be...

  • Customer Service Representative

    5 days ago

    Maumee, United States The Andersons Full time

    Position Overview The Customer Service Representative is responsible for processing orders, arranging transportation, and organizing the movement of inventory for warehouses and co-production facilities. In support of the sales function, this position builds customer relationships, provides extraordinary service, and ensures that adequate levels of...

  • HVAC Service Sales Representative

    2 months ago

    Maumee, United States Johnson Controls International Full time

    The Service Representative is critical to the overall growth and profitability of the HVAC Service business! The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and Sales Representative, HVAC, Service, Sales, Representative, Controls, Manufacturing, Retail

  • Technical Customer Operations Representative

    1 month ago

    Maumee, United States Dana Incorporated Full time

    Job Purpose  Provide technical and commercial assistance and application specific information to our customers and internal customer service personnel in order to promote Dana product. : Answer customer and internal customer service product technical inquiries using engineering/production data. Assist in determining how product is to be serviced with...

  • iMember Service Representative

    4 weeks ago

    Maumee, United States Sun Federal Credit Union Full time

    Job DescriptionJob DescriptionThe Interactive Member Service Representative (iMSR) is responsible for delivering extraordinary service to members and guest members while processing accurately and efficiently a variety of transactions and inquiries remotely. Adheres to applicable policies and procedures and displays the ability to solve a wide range of...

  • Account Representative

    2 weeks ago

    Maumee, United States Superior Auto Full time

    We’re Here to Stay! Are you tired of your old job? Leave it in the rear-view mirror and drive your way to a new career with Superior Auto! Founded in 1975, Superior Auto Inc. is one of the nation’s largest, privately-held buy here, pay here automotive retailers with 70 locations. We are seeking an account representative who is an expert in providing...

  • Orthopedic Sales Representative

    1 month ago

    Maumee, United States Rock Medical Full time

    Rock Medical is looking to add driven, energetic team players who are committed to being the most knowledgeable resources and providing the best customer service in the Orthopedic Industry. We are specifically looking to add strong sales-minded and results-oriented representatives to our Toledo area sales teams.Our Orthopedic Sales Representatives are...

  • Orthopedic Sales Representative

    1 month ago

    Maumee, United States Rock Medical Orthopedics Inc Full time

    Job DescriptionJob DescriptionSalary: Rock Medical is looking to add driven, energetic team players who are committed to being the most knowledgeable resources and providing the best customer service in the Orthopedic Industry. We are specifically looking to add strong sales-minded and results-oriented representatives to our Toledo area sales teams. Our...

  • Orthopedic Sales Representative

    1 week ago

    Maumee, United States Rock Medical Orthopedics Inc Full time

    Job DescriptionJob DescriptionSalary: Rock Medical is looking to add driven, energetic team players who are committed to being the most knowledgeable resources and providing the best customer service in the Orthopedic Industry. We are specifically looking to add strong sales-minded and results-oriented representatives to our Northwest Ohio sales...

  • Orthopedic Sales Representative

    4 days ago

    Maumee, United States Rock Medical Orthopedics Inc Full time

    Job DescriptionJob DescriptionSalary: Rock Medical is looking to add driven, energetic team players who are committed to being the most knowledgeable resources and providing the best customer service in the Orthopedic Industry. We are specifically looking to add strong sales-minded and results-oriented representatives to our Northwest Ohio sales...

  • Sales Representative

    4 weeks ago

    Maumee, United States Refloor Full time

    Sales Representative - FlooringAre you tired of the repetitive routine of a 9-5 job, where your earning potential is limited? Do you have a strong desire to excel in the field of sales? Here's your chance to join Refloor, the fastest-growing Flooring Company in America! With an exceptional 4.8-star rating from our dedicated employees on Indeed and an...

  • Outside Sales Representative

    4 weeks ago

    Maumee, United States Refloor Full time

    Job DescriptionJob DescriptionOutside Sales Representative - We Will Train You!Are you tired of the repetitive routine of a 9-5 job, where your earning potential is limited? Do you have a strong desire to excel in the field of sales? Here's your chance to join Refloor, the most trusted Flooring Company in America! Build your career the way YOU want it!...

  • Orthopedic Sales Representative

    6 days ago

    Maumee, United States Rock Medical Orthopedics Inc Full time

    Job DescriptionJob DescriptionSalary: Rock Medical is looking to add driven, energetic team players who are committed to being the most knowledgeable resources and providing the best customer service in the Orthopedic Industry. We are specifically looking to add strong sales-minded and results-oriented representatives to our Northwest Ohio sales...

  • Orthopedic Sales Representative

    1 week ago

    Maumee, United States Rock Medical Orthopedics Inc Full time

    Job DescriptionJob DescriptionSalary: Rock Medical is looking to add driven, energetic team players who are committed to being the most knowledgeable resources and providing the best customer service in the Orthopedic Industry. We are specifically looking to add strong sales-minded and results-oriented representatives to our Northwest Ohio sales...

  • HVAC Service Technician

    1 month ago

    Maumee, United States Lane Valente Industries Full time

    Job DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...

  • HVAC Service Technician

    2 weeks ago

    Maumee, United States Lane Valente Industries Full time

    Job DescriptionJob DescriptionLane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.We are always looking for talented people...

  • Financial Representative

    1 month ago

    Maumee, United States Western & Southern Life Full time

    Organization : Name TOLEDO OH Default: Location : City MAUMEE Overview The purpose of the Financial Representative is to meet the middle-income client needs for risk protection, financial security, and wealth creation by educating clients, analyzing needs, and recommending solutions in an ethical and client-focused manner. The Financial Representative...