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IT Systems Engineer

3 months ago

Sterling, United States Wahl Clipper Full time

WAHL EMPOWERS PEOPLE TO BE THEIR BEST

Wahl Clipper Corporation, a global manufacturer of branded Consumer and Professional products, has an exciting opportunity for an experienced IT Systems Engineer at our Global Headquarters in Sterling, Illinois.

The IT Systems Engineer plays a vital role in ensuring the efficient operation of IT systems and network infrastructure within the organization. This multifaceted role involves providing technical support, designing and maintaining IT systems, and managing network components, among other responsibilities. The candidate should be capable of both systems and network administration, demonstrating a high level of technical expertise and an ability to work independently.

ESSENTIAL FUNCTIONS:

System Engineering:

  • Design, implement, and maintain IT systems, including servers (on-premise/Azure Cloud), workstations, and associated software.
  • Evaluate and recommend hardware and software solutions to meet organizational needs.
  • Troubleshoot and resolve system-related issues in a timely manner.
  • Collaborate with IT teams to support system upgrades, migrations, and integration.

Network Administration:

  • Establish and maintain network standards and procedures in line with industry best practices.
  • Manage and maintain local network systems, including switches, routers, and firewalls.
  • Ensure network security, implementing and monitoring access controls and security protocols.
  • Troubleshoot and resolve network-related issues, both on-site and remotely.
  • Participate in network planning and design, and work with Project Leads on network-related projects.

Collaboration and Support:

  • Provide first and second-level technical support to end-users, addressing system and network issues promptly.
  • Work with the Service Desk team to represent the technical support function.
  • Collaborate with Project Leads to assess and implement new software releases and hardware upgrades.
  • Support the roll-out of PCs, software, and hardware, ensuring smooth adoption.
  • Assist in the management of equipment and personnel in local and remote locations.
  • Participate in major projects, including software and hardware installations, occasionally taking the lead in coordinating project activities.

MINIMUM REQUIREMENTS:

  • Bachelor's degree in a relevant field.
  • 3-5 years of experience in IT systems engineering and network administration.
  • Proficiency in Microsoft technologies, desktop operating systems, networking, security, and server software.
  • Proficiency in Microsoft MDM software, Intune.
  • Proficiency in mixed Windows/Mac environments.
  • Knowledge of virtualization for both servers and desktops, including Azure and VMware.
  • Strong troubleshooting skills for both hardware and software, on-site and remotely.
  • Approachable and attentive to end-users' needs.
  • Experience in coordinating and participating in IT projects.
  • Demonstrated ability to work effectively both independently and in a team.
  • Dedication to upholding the company's values of integrity, teamwork, innovation, and continuous improvement.
  • Hybrid work environment: must be able to be on-site 2-3 days a week.

Why Wahl?

We are proud to celebrate over 100 years as the standard for grooming products used by barbers and hairdressers all over the world. Professionals and home users have relied on our innovative clippers, trimmers and personal care products for an entire century.

Today, the fourth generation of the Wahl Family remains deeply rooted in the daily operations and management of the organization. Living beyond the footsteps of their great-grandfather, the family continues to ensure that everything that Wahl produces aligns with the same core family values.

When you work at Wahl, you join a community that is proud of its heritage of excellence and ground-breaking innovations and a company that focuses on creating value for the customer and long-term growth.

Perks & Benefits:

  • BCBSIL Medical coverage offered as low as $14 per week, INCLUDING pharmacy
  • In & Out-of-network BCBSIL Dental coverage, with orthodontics for as low as $6 per week
  • In & Out-of-network BCBSIL by EyeMed, Vision coverage, $3 per week for family coverage
  • Free onsite clinic featuring a Nurse Practitioner, a Physical Therapist, and free lab services
  • Employer funded health savings account -up to $2000
  • Biometric testing with wellness credits
  • 401(k) and Roth 401(k) with generous company match
  • Profit Sharing
  • Tuition Reimbursement program - up to $10,000 per calendar year
  • Scholarship Program
  • Daycare discounts
  • Free Employee Assistance Program (EAP) with legal consultative services and discounts
  • Company paid Life Insurance
  • Company paid Short-Term Disability/Long Term Disability
  • 10 paid holidays per year
  • Casual work environment
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