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IT Field Services Technician

1 month ago

Madison, United States Watco Corp Full time

This Field Services Technician position is a fast-paced opportunity, you will be responsible for multiple locations in a multi-state area. You will also travel nationwide to assist in the opening of new locations. Day to day responsibilities will include a wide variety of evaluation, maintenance, installation, cabling and training tasks to ensure the computing environment meets company and user satisfaction. Schedule requirements includes on-call availability, working during non-business hours, and on weekends. This position is an essential part of the IT department within a fast paced and growing company.

Responsibilities

  • Installation and documentation of networking equipment, printers, phones and computers.
  • Engaging business units to assist in finding technology solutions for each site.
  • Maintaining and administering network standards, documentation, door access systems, cameras, and remediation of technology issues.
  • Travel, 50%, varies with company acquisitions.
  • Any required safety certifications to work alone in and around rail yards.
Personal Attributes
  • Driven to provide Customer service and self-improvement.
  • Good written and oral communication skills.
  • Self-motivated and ability to work with limited supervision.
  • Enjoys complicated challenges.
  • Ability to work in a remote satellite location away from other core team members.
Qualifications
  • Must have competency in connecting network and computer equipment.
  • Two (2) or more years of experience in networking, desktop support, network cabling, or related work experiences.
  • Experience working with radio equipment and 4G networks is desired.
  • English required.
  • Spanish language skills also desired but not required
  • Physically challenging work at times.


Physical Demands

While performing the duties of this job, the team member is regularly required to drive, sit and talk or hear. The team member frequently is required to use hands and fingers. The team member will regularly drive, stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Some work is performed outdoors, on ladders, roof tops and around industrial operations.

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