SR IT System Admin

2 weeks ago


West Springfield, United States Valence Full time
  • Support Information Technology requests and troubleshoot end-user computing & access issues via the Valence I.T. Help Ticket system.
  • Maintain and support End-User personal computers (desktop and laptop), Operating Systems, Office 365 and commonly used applications, scanners and printers, office and mobile phones, and approved access to Valence applications and data.
  • Maintain and support Server (virtual/physical) infrastructure including user/group administration, security permissions, group policies, print services, research event log warnings and errors, system resource monitoring, (light) SQL database administration, data back-up and recovery; and assist in adding/refreshing server technologies & environments.
  • Maintain and support Network infrastructure, including internet and intranet connectivity, firewalls, routers, switches, and all network segments. Analyze network performance using network utilities to perform network/segment tuning to ensure secure and performant connectivity to internal and external systems, including third-party applications and public and government cloud environments.
  • Monitor Information Technology Performance Dashboard to prevent and/or minimize events impacting Valence business and end users. management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed.
  • Work with Valence IT, site, and 3rd party resources to execute IT-related projects across multiple regions/sites.


WHAT WE OFFER

Competitive Wages

Competitive benefits

401k match

Quartey bonuses

Shift differential.

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