Service Desk Technician

12 hours ago


Franklin, United States IT Avalon Full time

Overview:
Working for a large gaming company. Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, online gaming, to slot machines.

Project:
Contract to Hire

Role:
This position is for a Lead Service Desk support tech. They will be providing day to day support for the local
employees.

This position is responsible for providing support to users of the companys computer network and telephone systems.

Techs will take calls, enter issues into the helpdesk tracking system and will attempt to solve the problem on first contact.

If problem cant be solved, the tech will pass the call to a level-2 engineer.

Issues may involve support for desktops/laptops, operating systems, servers, applications and remote access systems.

Responsible for resetting user passwords and voicemail accounts.

Responsible for monitoring server and application systems and responding to alerts as needed.

Responsible for set up of new users on the network. He/she determines access, establishes passwords and new user accounts as required.

dditional Skills & Qualifications

This is a service desk position. So you will be asked to take calls, virtual Smart Bar, password resets. If they candidate does not want to do password resets this in not the role for them.

Customer service is also a huge part of this need. They will be the main support for the Las Vegas office.

S econd largest gaming manufacturing company. It is a good blended role that will allow a candidate the ability to work in a large enviroment. They do have the opportunity to go full-time with good performance but there are no guarantees there. Many of the individuals we have placed in this group are still there.

Work Environment:

In Office, Mondy - Friday, 8am-5pm



  • Franklin, United States OMNIA Partners Full time

    OMNIA Partners has become the largest and most experienced purchasing organization for public and private sector markets by delivering unparalleled scale and solutions. Through further organic growth and strategic acquisitions, OMNIA Partners will continue to drive economies of scale to execute more contracts, in more verticals, with transparent,...


  • franklin, United States Provisions Group Full time

    Job Duties:The Service Desk Technicians provide primary telephone and remote assistance to clients in resolving hardware and software issues.· Answer incoming client calls and respond to client emails in a timely manner· Ask questions to understand technical issue as well as impact and urgency to determine priority status· Triage client issue, create...


  • franklin, United States Provisions Group Full time

    Job Duties:The Service Desk Technicians provide primary telephone and remote assistance to clients in resolving hardware and software issues.· Answer incoming client calls and respond to client emails in a timely manner· Ask questions to understand technical issue as well as impact and urgency to determine priority status· Triage client issue, create...


  • Franklin, United States Provisions Group Full time

    Job Duties:The Service Desk Technicians provide primary telephone and remote assistance to clients in resolving hardware and software issues.· Answer incoming client calls and respond to client emails in a timely manner· Ask questions to understand technical issue as well as impact and urgency to determine priority status· Triage client issue, create...


  • Franklin, United States IT Avalon Full time

    Overview:Working for a large gaming company. Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, online gaming, to slot machines.Contract to HireRole:This position is for a Lead Service Desk support tech. They will be providing day to day support for the local employees.This position...


  • franklin, United States IT Avalon Full time

    Overview:Working for a large gaming company. Licensed in around 300 gaming jurisdictions, operating in over 90 countries and offering a unique blend products and services, online gaming, to slot machines.Contract to HireRole:This position is for a Lead Service Desk support tech. They will be providing day to day support for the local employees.This position...


  • Franklin, United States Cooper Aerobics Health & Wellness Full time

    The Services Desk Associate will provide exemplary service to Bayou Bend Health System Fitness Center (BBHSFC) members and guests in a friendly and professional manner at the front desk. Foster positive interpersonal relationships with fellow teammat Associate, Service Desk, Member Services, Customer Service, Retail, Healthcare

  • IT Service Desk I

    4 weeks ago


    Franklin, United States IDR Healthcare Full time

    IDR is looking for an Onsite IT Service Desk Specialist for one of our top clients onsite in Franklin, TN! If you are looking for join an amazing growth-minded team, apply today! This is a 6-month contract with potential to extend or convert over at any point! Responsibilities of the IT Service Desk Specialist: Review and deal with customer tickets Support...


  • Franklin, United States Insight Global Full time

    Tier 1 Service Desk SpecialistLocation: Franklin, TN (in office 3 days, remote 2 days)Duration: 6 month contract (likely for extensions)Schedule: Monday-Friday 9am-6pm A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will be working with accounts and incoming working...


  • franklin, United States Insight Global Full time

    Tier 1 Service Desk SpecialistLocation: Franklin, TN (in office 3 days, remote 2 days)Duration: 6 month contract (likely for extensions)Schedule: Monday-Friday 9am-6pm A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will be working with accounts and incoming working...

  • Service Desk Analyst

    4 weeks ago


    franklin, United States IDR, Inc. Full time

    IDR is looking for an Onsite IT Service Desk Specialist for one of our top clients onsite in Franklin, TN! If you are looking for join an amazing growth-minded team, apply today! This is a 6-month contract with potential to extend or convert over at any point! Responsibilities of the IT Service Desk Specialist:Review and deal with customer ticketsSupport...

  • Service Desk Analyst

    2 months ago


    Franklin, United States IDR, Inc. Full time

    IDR is looking for an Onsite IT Service Desk Specialist for one of our top clients onsite in Franklin, TN! If you are looking for join an amazing growth-minded team, apply today! This is a 6-month contract with potential to extend or convert over at any point! Responsibilities of the IT Service Desk Specialist:Review and deal with customer ticketsSupport...

  • Service Desk Analyst

    4 weeks ago


    franklin, United States IDR, Inc. Full time

    IDR is looking for an Onsite IT Service Desk Specialist for one of our top clients onsite in Franklin, TN! If you are looking for join an amazing growth-minded team, apply today! This is a 6-month contract with potential to extend or convert over at any point! Responsibilities of the IT Service Desk Specialist:Review and deal with customer ticketsSupport...


  • Franklin, United States Cooper Aerobics Full time

    Job Type Part-time Description The Services Desk Associate will provide exemplary service to Bayou Bend Health System Fitness Center (BBHSFC) members and guests in a friendly and professional manner at the front desk. Foster positive interpersonal relationships with fellow teammates. Member Services Desk Associate Essential Duties and Responsibilities: ...


  • Franklin, United States Cooper Aerobics Full time

    Job Type Part-time Description The Services Desk Associate will provide exemplary service to Bayou Bend Health System Fitness Center (BBHSFC) members and guests in a friendly and professional manner at the front desk. Foster positive interpersonal relationships with fellow teammates. Member Services Desk Associate Essential Duties and Responsibilities: ...

  • Service Desk

    2 months ago


    Franklin, United States Planet Fitness Full time

    Job DetailsJob Location 207 Franklin - Franklin, TN Position Type Part Time Salary Range $13.00 - $15.00 Hourly Job Shift Any Job Category Customer Service DescriptionCompany & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun...


  • Franklin, TN, United States Provisions Group Full time

    Job Duties:The Service Desk Technicians provide primary telephone and remote assistance to clients in resolving hardware and software issues.· Answer incoming client calls and respond to client emails in a timely manner· Ask questions to understand technical issue as well as impact and urgency to determine priority status· Triage client issue, create...


  • Franklin, United States Precision Door Service Full time

    Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it...

  • Service Desk Overnight

    5 months ago


    Franklin, United States Planet Fitness Full time

    Job DetailsJob Location 207 Franklin - Franklin, TN Position Type Part Time Salary Range $14.00 - $15.00 Hourly Job Shift Overnight Job Category Customer Service DescriptionCompany & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have...


  • Franklin, Wisconsin, United States Innovative Health and Fitness Full time

    We are seeking a highly motivated and organized Front Desk Attendant to join our team at Innovative Health and Fitness. As a key member of our front desk team, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who enters our...