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IT Asset Management Technician

3 months ago

Falls Church, United States General Dynamics Information Technology Full time

Req ID: RQ179324

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Systems Administration

Skills:

Asset Management Systems,Information Systems,IT Asset Management Systems,IT Asset Management Tools,ServiceNow Hardware Asset Management

Experience:

3 + years of related experience

Job Description:

Apply your expertise to advance the mission and optimize our business strategy as an Information Technology Asset Management Technician at GDIT. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business.

GDIT is seeking an Information Technology Asset Management Technician joining our team to support GDIT activities at our Herndon, Falls Church and other VA offices.

HOW YOU WILL MAKE AN IMPACT :

  • Device Deployment, Onboarding and Off-boarding support

  • Collaborating with our internal GDIT customers to solve ITAM issues

  • Providing installation, maintenance, and troubleshooting support of information systems applications and related peripheral hardware

  • Working closely with GDIT employees to ensure IT tickets are responded to, and resolved, in a timely manner

  • Monitoring and responding to hardware and software problems with a variety of testing tools and techniques

  • Providing onsite support for other technical and organizational groups including hands-on/eyes-on assistance for remote teams

  • Offering technical support and training to end-users

  • Expanding current knowledge of relevant technology as assigned

  • Managing inventory

  • Inventory Control

  • Imaging, Patching, and Active Directory Assignment

  • Service Now Configuration Management Database Updates

  • Bullet points on primary responsibilities, quantify if applicable

  • Imaging Devices via SCCM

  • Onboarding Deployment of End User devices needs

  • Configuration Management of Service Now configuration items/assets

  • Process improvement of Equipment Turn In and Off-Boarding

  • International deployment of assets

  • Your success will be measured through Customer feedback, Process Improvements, agreed upon Key Performance Indicators (KPI) and Service Metric Data.

WHAT YOU’LL NEED TO SUCCEED:

  • 2+ years of related IT and/or IT Asset Management Technician experience.

  • Ability to lift up to 50 pounds

  • Hardware and Software troubleshooting skills

  • Location: Onsite daily

PREFERRED SKILLS:

  • Ability to obtain or maintain ServiceNow certification or current ServiceNow experience

  • Experience working with SCCM (System Center Configuration Manager) and/or CMDB (Service Now Configuration Manager Database Module)

  • Hardware Certification

  • Knowledge of Warehousing Logistic Operation and Inventory Management

GDIT IS YOUR PLACE:

● Full-flex work week to own your priorities at work and at home

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

The likely hourly rate for this position is between $24.16 - $31.05. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.