Patient Service Coordinator, Labor and Delivery | Full-Time, Night shift
4 weeks ago
We’re hiring for a Patient Service Coordinator for the Labor & Delivery Department at the University of Chicago Medicine in Hyde Park, Illinois
The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients, their families, physicians and other healthcare team members within the unit.
At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in our vision and commitment to excellent customer service and patient care. In patient support, we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions. We strive for a positive patient and customer experience, every time.
The Margaret M. and George A. Stephen Neonatal Intensive Care Unit (NICU) at Comer Children's Hospital is among the largest in the Midwest, with approximately 1,000 admissions every year. Our NICU features 47 designated tertiary care beds (Level III) and 18 convalescent (Level II) beds. Extracorporeal membrane oxygenation (ECMO) can be provided for up to three infants at a time by a special group of ECMO specialists who supplement the NICU nursing staff.
Required Qualifications
- High School diploma or equivalent required
- At least one year of general office experience, preferably in a medical/clinical setting
- Good written and verbal communication, organizational and customer service skills
- Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality
- Must be able to independently and professionally interact with customers, internal and external to the Hospitals
- Proficiency in MS Office Suite, ability to learn and utilize applicable software
Preferred Qualifications
- Associate Business courses preferred
- Medical terminology preferred
Position Details
- Full-Time (0.9 FTE)
- Night shift, 7:00pm - 7:00am
- Unit: NICU
- CBA Code: 743 Union
Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.
Why Join UsWe’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.
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Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront.
University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs
The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
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Chicago, United States The University of Chicago Medicine Full timeJob Description: Were hiring for a Patient Service Coordinator for the Labor & Delivery Department at the University of Chicago Medicine in Hyde Park, Illinois! The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high volume customer service and clerical support to...
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Chicago, United States The University of Chicago Medicine Full timeJob Description: Were hiring for a Patient Service Coordinator for the Labor & Delivery Department at the University of Chicago Medicine in Hyde Park, Illinois! The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high volume customer service and clerical support to...
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