Medical Assistant

4 weeks ago

Boone, United States UNC Health Appalachian Full time
Position Summary

The Medical Assistant at AppFamily Medicine plays a crucial role in providing high-quality patient care and supporting the clinical operations of the practice. Working closely with physicians, nurses, and other healthcare professionals, the Medical Assistant assists with patient examinations, performs various clinical tasks, and ensures a smooth patient flow throughout the clinic. This position requires a combination of clinical skills, compassion for patients, and strong organizational abilities to deliver efficient and effective medical assistance. Key responsibilities include:
  1. Patient Care and Support:
    • Escort patients to examination rooms and prepare them for medical procedures.
    • Obtain and record vital signs, medical history, and chief complaints accurately.
    • Assist physicians and nurses during patient examinations and minor surgical procedures.
    • Administer medications, vaccines, and injections under the direction of healthcare providers.
  2. Clinical Procedures:
    • Perform basic clinical procedures such as venipuncture, wound care, and specimen collection.
    • Conduct point-of-care testing, including blood glucose monitoring, urinalysis, and rapid strep tests.
    • Prepare and maintain medical equipment and supplies for patient use.
    • Assist with patient education and provide instructions on medication administration, dietary changes, and self-care practices.
  3. Documentation and Recordkeeping:
    • Document patient information, clinical assessments, and interventions accurately in electronic medical records (EMR) systems.
    • Ensure completeness and timeliness of medical documentation, including lab results, imaging reports, and consultation notes.
    • Maintain patient confidentiality and adhere to HIPAA regulations when handling medical records and sensitive information.
  4. Patient Communication and Coordination:
    • Communicate effectively with patients regarding appointment scheduling, test results, and treatment plans.
    • Assist with patient referrals, prescription refills, and coordination of care with specialists and other healthcare providers.
    • Address patient inquiries, concerns, and requests in a professional and compassionate manner.
  5. Team Collaboration:
    • Collaborate with physicians, nurses, medical assistants, and other members of the healthcare team to ensure comprehensive patient care.
    • Participate in team meetings, huddles, and training sessions to facilitate communication and continuous improvement.
    • Support a positive and collaborative work environment by contributing to teamwork, mutual respect, and professionalism.


Compensation is commensurate upon education, experience, certification, and internal equity. Hiring compensation ranges from $16.00 - $23.20 per hour. Eligible for comprehensive benefits after a 60-day waiting period.

Minimum Education
  • High School Diploma or GED is required.
Experience
  • Previous experience in healthcare or clinic setting is preferred.
Required Registration/License/Certification
  • Basic Life Support (BLS) issued by the American Heart Association is required at time of hire.
  • RMA, AAMA, CCMA certification is required within one year from date of hire.
Knowledge, Skills and Abilities
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and a commitment to accuracy.
  • Ability to work effectively in a team-oriented healthcare environment.
  • Basic knowledge of medical terminology and electronic health records (EHR) systems.
Physical Demands
  • Standing, walking, and sitting for extended periods.
  • Lifting and carrying medical equipment and supplies, occasionally weighing up to 50 pounds.
  • Bending, stooping, and reaching.
  • Manual dexterity for performing medical procedures and operating equipment.
  • Clear and effective communication with patients and team members.
Working Conditions
  • Indoor clinical environment with a well-maintained and clean facility.
  • Exposure to various medical equipment, instruments, and supplies.
  • Interaction with patients, healthcare providers, and support staff in a professional and collaborative setting.
  • Adherence to infection control and safety protocols to ensure a safe working environment.
  • Compliance with established work schedules, which may include evenings and weekends.


About UNC Health Appalachian

UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply "making life better."

About UNC Health

UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.

UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.

Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen.

For accommodations or additional information, contact recruitment@apprhs.org.

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