Systems/Network Specialist

3 weeks ago

Fontana, United States City of Fontana Full time


Definition
Under general direction from the IT Infrastructure Manager and coordination with the IT Infrastructure team, the position performs server, workstation, and network preventive maintenance; assists in automating system processes to the fullest extent possible; reviews system logs; performs related duties as required. Additionally, incumbents in this position will serve as backup to senior positions in the infrastructure team. ORGANIZATION: Reports to IT Infrastructure Manager in the Innovation and Technology Department.
Position Snapshot/A Day in the Life: The Network/Systems Specialist works with the Innovation and Technology Department's Infrastructure team supporting the network, communications, systems, and security infrastructure for the City of Fontana. This role is the point person for all things communications, which includes the phone system and cellular services. This includes troubleshooting the on-premises Mitel phone system, troubleshooting cellular coverage and performance issues, and interacting with telecommunications providers. Other duties include working with the infrastructure team in maintaining the City's infrastructure. This includes server patching, managing our server backups, replacing failed network and server hardware, and other maintenance tasks that must be performed outside normal working hours. Eventually, this position will work an offset shift of 1:00 pm - 12:00 am.
Essential Functions

ESSENTIAL FUNCTIONS: The incumbent must have the ability to:

  • Assist Systems Administrator with enterprise backups.
  • Assist Systems Administrator in troubleshooting server operating systems and hardware.
  • Assist Network Administrator in troubleshooting network problems.
  • Patch servers and workstations via automated patch management tools.
  • Assist Systems Administrator in monitoring and maintaining Microsoft Active Directory and Entra ID.
  • Work with others on the infrastructure team to monitor and audit system logs, to resolve issues.
  • Apply router switch, and firewall updates under the direction of the Network/Security Administrator.
  • Troubleshoot systems and applications to identify and correct malfunctions and other operational problems.
  • Monitor and tune system performance.
  • Coordinate with City's Database Administrator to patch, create maintenance routines, back up, and troubleshoot all databases and database servers.
  • Maintain records and prepare and submit reports and correspondence as required by immediate supervisor.
  • Work overtime and off-shift hours as needed.
  • Provide backup for core functions of Systems Administrator and Network/Security Administrator.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE CITY.

WORKING CONDITIONS: Position requires frequent standing and walking, sitting for extended periods; normal manual dexterity and eye/hand coordination; lift and move objects weighing up to twenty-five pounds; corrected hearing and vision to normal range as well as verbal communication; use of office equipment including telephone, computer, calculator, copiers and fax. Work is normally performed in an office with moderate to constant noise; frequent contact with other staff and vendors is required.
Experience and Training Guidelines

EDUCATION AND EXPERIENCE: A minimum of two years working experience in systems administration in a Windows server environment OR a bachelor's degree from an accredited college or university with major coursework in Computer Information Systems or a closely related field and a minimum of one-year applicable experience. Experience with Microsoft Exchange, Windows Server, and Cisco networking equipment is required. Experience managing multiple, interrelated servers in a 24 x 7 environment is highly desirable. Experience with Dell hardware, *nix, Mitel MiVoice Business solutions, and Rubrik data protection solutions is desirable as well as Microsoft server certifications. Additionally, enterprise level security, disaster recovery, and business contingency planning experience or certifications are also desirable.

LICENSES/CERTIFICATES: Microsoft Certified Systems Engineer, Microsoft Certified Professional, Cisco CCNA. Experience may be substituted for certification at the discretion of the Department Director. Possession of, and continuously throughout employment, a valid CA Class "C" Driver's License.

Supplemental Information

Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

01

What is your highest level of education?
  • High School graduate or equivalent
  • Some college
  • Trade school graduate or Apprenticeship
  • Associate's degree in related field
  • Bachelor's degree in related field
  • Bachelor's degree or higher in non-related field
  • Equivalent to Bachelor's degree in related field
  • Master's degree or higher in related field
  • None of the above
02

Please indicate how much experience you have in systems administration in a Windows server environment.
  • No experience
  • Less than one (1) year.
  • One (1) year or more year(s) but less than two (2) years.
  • Two (2) or more years but less than four (4) years.
  • Four (4) or more years but less than six (6) years.
  • Six (6) years or more.
03

Do you currently possess a valid California Class "C" Driver's License?
  • Yes
  • No


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