![ICBD Holdings LLC](https://media.trabajo.org/img/noimg.jpg)
IT Support Specialist III
3 weeks ago
IT Support Specialist III - ABA Centers of America Corporate HQFort Lauderdale, Florida
Weekend Shift (Wednesday-Sunday)
About ABA Centers of America
ABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with autism. We help clients and families in our centers, in homes, and in the community. Our company began with one person trying to get help for two young family members with autism. Now our goal is to bring ABA therapy to as many clients as possible. Our clinics are in multiple locations, and we are expanding rapidly but with careful attention to planning and resources. Client care is at the center of everything we do.
Growth Opportunity
Are you an experienced IT professional looking to make the next move in your career with a growing, innovative company where you can truly make a difference in the lives of kids and families?
Our IT Support Specialists III provide technical support to maintain our computer systems and ensure optimal performance so that end users can maintain high productivity. The successful candidate will work with a team to execute a roadmap with specific tasks related to security, networking, phone system, system adoptions, etc.
What You'll Do
- Provide first contact support of incoming requests to the service desk via web portal, email, ticket system and chat to ensure courteous, timely, and effective resolution of end-user issues
- Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution
- Use remote tools and diagnostic utilities to aid in troubleshooting
- Research solutions through internal and external knowledgebase as needed
- Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined
- Test fixes to ensure the problem has been adequately resolved
- Develop help sheets and FAQ lists for end users
- Contribute to technician knowledgebase and training as needed
- Reinforce SLAs to manage end-user expectations
- Provide suggestions for continual improvement
Education/Experience and Other Requirements
- Bachelor's degree in Information Technology or Computer Science
- Certification in ITIL Foundation, A+, Network+, and/or Microsoft Certified Professional.
- 7+ years in IT support
- Mac and iOS experience
- Willingness to work Wednesday-Sunday
- Willingness to submit to drug and background screenings
- Knowledge of basic computer hardware, including Dell, Microsoft, Lenovo systems
- Experience with desktop and server operating systems, including Windows OS, Mac OS, iOS, and Android
- Extensive application support experience with Office365, Azure, Microsoft Office, Adobe Creative Cloud, Mimecast, Active Directory, TeamViewer, Virtualization, Multi Factor Authentication tools, and Jira
- Working knowledge of a range of diagnostic utilities
- Familiarity with the fundamental principles of ITIL
- Exceptional written and oral communication skills
- Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills
-
Automation Specialist III
16 hours ago
Fort Lauderdale, Florida, United States Moriah Engineering Full timeJob DescriptionJob Summary:Moriah Engineering is seeking a highly skilled Automation Specialist III to join our team. As a key member of our automation team, you will be responsible for the execution of all automation assignments to fulfill our client's needs.Key Responsibilities:Execute multiple large, assigned projects according to our client's needs,...
-
IT Operations Support Specialist
1 week ago
Fort Lauderdale, Florida, United States Seminole Hard Rock Support Services Full timePosition Summary:Seminole Hard Rock Support Services is dedicated to delivering top-notch Information Technology solutions for the gaming and hospitality sectors. The successful candidate will demonstrate exceptional verbal and written communication abilities, ensuring technical concepts are conveyed clearly to end users. Strong telephone etiquette,...
-
Sourcing Specialist
4 weeks ago
Fort Lauderdale, United States Gravity IT Resources Full timeTo Apply for this Job Click Here Position Specific Description Our Integrated Supply Chain Department is seeking Sourcing/Procurement Specialists to join their team in our Corporate Office, Juno Beach, FL. This position is responsible for executing the sourcing process for assigned areas of spend/commodities directed towards providing contracted services...
-
Traveling CT Imaging Specialist
1 week ago
Fort Lauderdale, Florida, United States Healthcare Support Full timePosition Overview:Healthcare Support is actively seeking a traveling CT Imaging Specialist for an exciting opportunity in the healthcare sector.Role Details:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeksWeekly Hours: 36 hoursShift Schedule: 8-hour day shiftsEmployment Type: Travel AssignmentQualifications:Applicants...
-
Cloud Support Engineer III
4 weeks ago
Fort Lauderdale, United States CloudHesive Full timeOVERVIEW:The Cloud Support Engineer III is responsible for ensuring that technical incidents and problem tickets are resolved within the timeframes specified in our Service Level Agreements (SLAs) with customers. Cloud Support Engineers (CSEs) will handle issues documented in our ServiceNOW (SNOW) ticketing system. They are accountable for providing detailed...
-
Cloud Support Engineer III
1 week ago
Fort Lauderdale, United States CloudHesive Full timeOVERVIEW:The Cloud Support Engineer III is responsible for ensuring that technical incidents and problem tickets are resolved within the timeframes specified in our Service Level Agreements (SLAs) with customers. Cloud Support Engineers (CSEs) will handle issues documented in our ServiceNOW (SNOW) ticketing system. They are accountable for providing detailed...
-
IT Support Specialist
4 days ago
Fort Lauderdale, Florida, United States TEKsystems Full timeJob OverviewPosition: IT Support SpecialistCompany: TEKsystemsRole Summary:TEKsystems is currently engaged in a significant technology upgrade initiative. As part of this effort, we are seeking skilled IT Support Specialists to facilitate the deployment of new computing devices across various healthcare facilities. The successful candidates will collaborate...
-
Cloud Support Engineer III
2 months ago
Fort Lauderdale, United States CloudHesive Full timeJob DescriptionJob DescriptionOVERVIEW:The Cloud Support Engineer III is responsible for ensuring that technical incidents and problem tickets are resolved within the timeframes specified in our Service Level Agreements (SLAs) with customers. Cloud Support Engineers (CSEs) will handle issues documented in our ServiceNOW (SNOW) ticketing system. They are...
-
Billing Specialist
3 days ago
Fort Lauderdale, United States Informa Global Support Full timeJob DescriptionJob DescriptionCompany DescriptionInforma is a leading international events, intelligence and scholarly research group.We’re the specialist’s specialist. Through hundreds of powerful brands, we work with At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic...
-
Medical Support Specialist
5 days ago
Fort Lauderdale, Florida, United States Actalent Full timeJob SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at Actalent. As a Medical Support Specialist, you will play a critical role in providing quality patient care and supporting our clinical teams in a fast-paced environment.Key ResponsibilitiesPatient Care: Provide quality patient care under the direct supervision of a...
-
Office Support Specialist
4 days ago
Fort Lauderdale, Florida, United States TDW Marine Full timeJob OverviewPosition: Office Support SpecialistCompany: TDW MarineAre you detail-oriented, organized, and enjoy working with people? If you excel at completing tasks and ensuring everything is orderly, this opportunity may be for you. As an Office Support Specialist at TDW Marine, you will play a vital role in our operations.Key Responsibilities:- Execute...
-
Network Engineer III
20 hours ago
Fort Lauderdale, Florida, United States Seminole Hard Rock Support Services Full timeJob SummaryWe are seeking a highly skilled Network Engineer III - Wireless SME to join our team at Seminole Hard Rock Support Services. This is a critical role that requires expertise in designing, implementing, and supporting complex network systems, with a focus on wireless technologies.Key ResponsibilitiesDesign and implement high-level network...
-
Client Support Specialist
4 days ago
Fort Lauderdale, Florida, United States ACR Electronics Inc Full timeNote - This position requires experience with aircraft OEMs, distributors, or airlines.Overview of the Client Support Specialist RoleThe main responsibility of a Client Support Specialist is to manage customer purchase orders and Return Material Authorizations (RMAs) through the company's ERP system. This role involves keeping customers informed about the...
-
Medical Support Specialist
4 days ago
Fort Lauderdale, Florida, United States Actalent Full timeJob SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at Actalent. As a Medical Support Specialist, you will play a critical role in providing quality patient care and supporting our clinical teams in a fast-paced environment.Key ResponsibilitiesPatient Care: Provide quality patient care under the direct supervision of a...
-
Neonatology Specialist in Perinatal Medicine
1 week ago
Fort Lauderdale, Florida, United States AMN Healthcare, Inc. Full timePosition OverviewRole: Neonatology SpecialistPay Rate: Competitive compensation packageOverview:This healthcare facility is in need of a Neonatology Specialist to provide locum tenens support to address a critical requirement.Key Details & Requirements:- Immediate availability upon credentialing- Ongoing engagement in a Level III Neonatal Intensive Care...
-
IT Support Specialist
1 week ago
Fort Lauderdale, Florida, United States I S T N INC Full timeJob DescriptionWe are looking for a dedicated IT Support Specialist to enhance our operational efficiency. The ideal candidate will assess IT challenges to optimize our technological framework. We value individuals who are quick learners and can thrive in a dynamic IT consulting environment.Key Responsibilities:Manage helpdesk tickets and ensure timely...
-
Sales Support Specialist
6 days ago
Fort Lauderdale, United States CAVU Aerospace Full timeCompany DescriptionCAVU Aerospace is an aviation solutions provider based in the US. We work with aviation customers and suppliers to deliver efficient and cost-effective solutions. Our guiding principles are integrity, fair transactions, and respect for our clients and each other. We strive to exceed our customers' expectations and provide best-in-class...
-
Sales Support Specialist
5 days ago
Fort Lauderdale, United States CAVU Aerospace Full timeCompany DescriptionCAVU Aerospace is an aviation solutions provider based in the US. We work with aviation customers and suppliers to deliver efficient and cost-effective solutions. Our guiding principles are integrity, fair transactions, and respect for our clients and each other. We strive to exceed our customers' expectations and provide best-in-class...
-
Autism Support Specialist
4 days ago
Fort Lauderdale, Florida, United States Positive Development for Youth & Families Full timeAutism Support Specialist Location: Weston, FL (Surrounding areas) Job Type: Part-time Salary: $20 - $26 dollars/hour (based on requirements/qualifications) About Positive Development: A New Model of Care in Autism Positive Development is a premier provider of in-home support for children and adolescents with autism. Our innovative approach to care...
-
Legal Support Specialist
1 week ago
Fort Lauderdale, Florida, United States Schlesinger Law Offices, P.A. Full timeJob OverviewAre you seeking a rewarding position as a legal support professional?We are in search of two (2) dedicated legal support specialists to manage case files from initiation to resolution.Our Senior Trial Attorneys are looking for motivated individuals with at least 5 years of experience in civil litigation and trial preparation to assist with cases...